Note fondée sur 275 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
87 % des clients le recommandent
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 août 2023 sur Hotels
5 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Expedia
Very relaxing place to stay with a beautiful garden. The pool and other amenities are great although it is a bit annoying you can’t use them after checkout. The restaurants are amazing and the staff is very kind and helpful
5 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Expedia
Had a lovely time at Carey’s Manor with 2 of my girlfriends. A spa hotel easy to get to from London, no car required. The price was good and the spa upgrade is definitely worth it. Breakfast was a very good selection and cooked extras were reasonably priced (boiled eggs for a couple of quid, eggs royale for 8 quid). I simply do not understand some of the other comments about the price not including the extras. Other spa hotels in NF are triple the price of this one. I had a great time and will be back.
3 sur 5
par un voyageur

Kommer ikke igen

Publié le 21 juill. 2024 sur Hotels
Hotellet lever ikke op til den høje pris. Udeområder var fine men inde er hotellet træt og indretningen er rodet med et mix af landhus og Thai style tema. Hotellets Afternoon-tee var en katastrofe, aldrig fået så ringe sandwiches og kager, 0 stjerner. Morgenmaden var kedelig, bacon og æg skulle tilkøbes selv om vi have morgenmad med i vores pakke, det dur ikke. Kommer ikke igen.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 juill. 2024 sur Expedia
4 sur 5
par un voyageur

Not worth the money but otherwise good

Publié le 8 juill. 2024 sur Hotels
Overall a good experience. Customer service very good. Very polite staff. Could be more knowledgeable about the new forest area. Hotel itself very nice but could do with a refurbishment. Room was good but again could do with updating. Bedsheets very nice. Slippers provided are the worst slippers I have ever used at a hotel so definitely needs updating. Literally unusable. Service needs to improve in regard to reception. Very long phone wait times to reception. Staff always absent from reception and need to wait. Checking out there was a queue of about 20 people and 1 receptionist. Spa cant comment as didn’t use. Breakfast not very good. Well the buffet wasn’t. Other than the bakery items everything else was definitely lacking. There were not many options. If you wanted actual food had to order separately for even more money. Overall good but could be better especially when you are paying over £250 a night.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 21 juin 2024 sur Expedia
4 sur 5
par un voyageur

Fine if you're not too picky!

Publié le 19 juin 2024 sur Hotels
Hotel and Spa staff are excellent. Location in the New Forest is ideal and I regularly recommend Brockenhurst as a good location to base oneself. The hotel is OK but slightly disappointing given it's price point and premium positioning. Room are tired and slightly under equipped, the spa area is a little dated with free access only including the basic pool and steam room/sauna and the breakfast, although offering a good range of options, became rapidly depleted. We had a basic room for ~£225 and for this money, I'd expect a little more.
5 sur 5
par un voyageur

Relaxing stay with excellent service

Publié le 16 juin 2024 sur Hotels
Amazing hotel and spa and have been a number of times. Stayed for two nights and had an amazing spa day with two treatments. Decided to upgrade to a superior garden twin room which was adequate but if I was being extra picky there are a couple of observations that would have improved the room itself. There was no safe or full length mirror and the wardrobe and draw space were tiny also there was nowhere to sit in front of a mirror to apply makeup and dry our hair. I want to emphasise non of this affected our stay and is purely feedback based on the quality of the hotel and the cost of upgrading our room and we will definitely be back. We came to the conclusion that the room was not specifically designed for those of us that need constant reassurance that we leave the room looking our best and our skirts are not tucked in our underwear.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 juin 2024 sur Hotels