Note fondée sur 256 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Marly-le-Roi
Publié le 23 mai 2019 sur Expedia
Location is the best asset. Bedroom was fine but very little character and located on the ground floor we could hear some AC noise right outside our window with no view.
Breakfast was gorgeous with plenty of choice and service was mainly done by youngsters on training trying their very best.
Worst experience was dinner especially puddings. We complained and after talking to manager and cook, it was taken off our bill.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The bedroom was ok, clean and a good size. Room 11, is very noisy due to its position close to the car park. With cars coming and going, driving on the pebble covered parking area.
The restaurant staff need to be trained in how to serve and to check if a table needs to be cleared.
At breakfast, our used cereal bowls and used side plates were left on the table during the whole time we were sitting at the table. I got feed up with this and removed the dirty items my self.
I think that the prices in the restaurant and the pub are a bit on the expensive side, in the bar £19 for haddock, chips and minted crushed
peas. £10 for desserts, total for soft drink, main course and dessert came to £75.
In the main restaurant, we had dinner, 2 people, main and dessert, soft drink, came to £105 with no wine. The food was only average.
I think the bottom line is that we would not come back to the hotel. And would not recommend it to friends. I’d give it 6/10.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Stunning location and a very friendly atmosphere
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Love Bucklers Hard visited decades ago & The Hotel. Professional check-in. Room in the older part of the hotel, wear & tear on the stairs. Carpet threadbare, paintwork chipped, handrails sticky. Forgave this in a 300 year old building. Rooms well presented & clean. Bathroom tired, poor sealants, dirty tile grout. Bramley bathroom products. Beds comfortable & linen clean. River views. All OK so far. Some issues from this point. Hotel has a monopoly on food. Choice is the restaurant, or ‘Harry’s’ pub. We ate at Harry’s. Prices average/high. Steak £24 Burger £16 Lamb chop £20; drinks also average/high. Waitress was fun. Food is where it gets sketchy. Steak & chop didn’t come with additional vegetables. It seemed so mean! A ploy to order more? It’s typical in the UK to have at least one second veg. The food itself was ok, portions small. The burger our recommendation. In the room there were mosquitos. We killed a few before bed. We were awoken to room full of them, killed well over thirty before falling asleep! Woke covered with bites. Hotel knew of the problem – so why no warning or products to combat it? Breakfast was efficient. Disappointing buffet, no fruit salad, loaf with slow toaster, no pastries. Bizarre deep cereal jars with spoons rather than ladles, impossibly daft! The cooked breakfasts were to order & of high quality, but the portions were small. Checkout smooth. Still love this Hotel, want to help improve things so it’s 4/5 (otherwise it's a 3/5 on the day).
par un voyageur
Publié le 22 août 2024 sur Expedia
This was a last minute booking so our room was in the new annex but the property as a whole is great and the breakfast was excellent
par un voyageur
Publié le 14 août 2024 sur Expedia
😊
par un voyageur
Publié le 9 août 2024 sur Hotels
par un voyageur
A stopover when walking The Solent Way
Publié le 8 août 2024 sur HotelsUnique setting and an ideal stopping point when walking the Solent Way. However we felt it was over priced for the quality of the room. A pleasant enough room but the bed was worn sloping from the centre to both sides and the toilet flush didn’t work effectively and there was no toilet brush. All staff were delightful friendly and helpful. The food in the pub was good and the service excellent.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
par un voyageur
Beautiful location, disappointing room
Publié le 12 juin 2024 sur HotelsI wouldn’t recommend room 31. It’s up 2.flights of shallow stairs. You need small feet. No proper shower, only a hand shower. Water pressure very low - it took ages to get a small amount of water in the bath. I was not offered venison at dinner but overheard other guests being offered it. Only 4 choices of main courses. Breakfast good but no croissants as on visit a couple of weeks ago.
