Avis Corymbia Cottage - unique, quirky, private, a guest favourite

Hello, Thank you for your 2 star review. Will pass your comments onto our team. Hope you stay with us again - Weekenda team

Hello, Thank you for your 5 star review. Will pass your comments onto our team. Hope you stay with us again - Weekenda team

Hello Rubie, Thank you for taking the time to leave us a review. We also appreciate you letting us know in regards to the door during your stay, we did offer a tradesman to attend and repair but you declined our offer. I will pass on your feedback in regards to Wi-Fi. Thank you. Weekenda

Hi Matt, we can completely respect your opinion regards the condition of the property. Whilst Corymbia is loved for its rustic approach, serine bushland setting and simplicity, the level of outside 'visitors' seem excessive from the evidence you provided. We have discussed your concerns with the owner & we have since worked to repair/fill the visible gaps around window frames, provide the property with a spring clean to remove the excess cobwebs & also provided a professional pest control spray to the internal areas. This has gone a long way to decrease the volume of outside 'visitors'. I am sorry you weren't afforded this condition for your stay. At the time of your feedback we were unable to find any record of you contacting us on the 3rd or 4th of January to report these concerns. Our office is contactable 24/7 via the main office line as advised in all confirmations and pre-arrival communications. If that had of occurred, we would have immediately arranged our maintenance team to attend and address where feasible. It is disappointing we were not given this opportunity which could of enabled you to enjoy the full duration of your originally intended reservation. We were first notified of your concerns at 5pm on the 5th January 2022. Without an opportunity to rectify issues during a stay, it is difficult to arrange solutions. I respect the conditions were not up to the usual Weekenda standard and had an impact on your comfort thus we provided a refund of 2 nights base accommodation charges being a total of $600 ($300 per night). A final apology for the experience your family had, far removed from our passion of providing quality accommodation. I can assure you we too, have taken from his experience and are addressing the issues to prevent future discomfort.

Thank you for the review, Luis! I will investigate the firewood as there should of been some inside for your stay, I do apologise! We hope to have you stay with Weekenda again.

Thank you for the wonderful review, Debra! Certainly is a great place to unwind!

Thanks for the great review, Iain!

Thank you very much for your review, Megan. We are so pleased that you loved your stay at Corymbia Cottage. Hopefully we can host you again soon!