Note fondée sur 324 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 nov. 2024
My mother died Monday morning and i tried to cancel the reservation. I called the hotel and told them and was just curtly told i would need to call the booking agency. No expression of condolence, no instructions, just "call someone else". Whats wrong with you?
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Melea, Gestion de l’hôtel
I'm so sorry to hear about your loss. I can’t imagine how difficult this must be for you right now, and it’s completely understandable that you’re frustrated with how your situation was handled. It’s wrong that the hotel didn’t show more empathy or provide clearer guidance on how to resolve the issue. Please accept my apologies.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Melea, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. I am happy to hear you enjoyed your stay. We hope to see you again.
par un voyageur
Publié le 15 août 2024 sur Expedia
Clean and nice accommodations
Commentaires de Gestion de l’hôtel
16 août 2024 par Melea, Gestion de l’hôtel
Thanks for taking the time to give us your feedback. I am Happy to hear you enjoyed your stay!
par un voyageur
Publié le 8 août 2024 sur Expedia
It was a nice and clean hotel to stay at.
Commentaires de Gestion de l’hôtel
9 août 2024 par Melea, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. I am happy to hear you enjoyed your stay. We hope to see you again.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Melea, Gestion de l’hôtel
Thanks for taking the time to give us a 10/10 review! We hope to see you again soon!
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Melea, Gestion de l’hôtel
Thanks for taking the time to give us your feedback. If you have any specific suggestions we would love the chance to be better. I hope you will give us another chance in the future!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Have stayed here several times. Service is great, breakfast has a nice choice and are clean, and location is easy to get into.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Melea, Gestion de l’hôtel
Thank you so much for being a loyal guest and for sharing your experience with us! We are happy to hear that you have enjoyed your stays with us multiple times. It's fantastic to know that our service met your expectations and that you found our breakfast offerings enjoyable. We're pleased that our clean rooms and location worked well for your needs.
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Almost everything about this hotel is excellent! The only thing lacking is the breakfast-not bad, just limited compared to other places we've started. Don't let that stop you because everything else is fantastic!!
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Melea, Gestion de l’hôtel
Thank you for your kind words and for sharing your feedback with us. We're thrilled to hear that you found almost everything about our hotel excellent!Your comments regarding our breakfast offerings are duly noted. We appreciate your input as it helps us continuously improve our services. We'll take your feedback into consideration as we strive to provide a better experience for our guests.We hope to see you again soon!
par un voyageur
Great accomodation
Publié le 12 juill. 2024 sur HotelsGood location and hotel was spotless. Breakfast was poor but I won't downgrade it because of that.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Melea, Gestion de l’hôtel
Thank you for your feedback! We're delighted that you found our hotel's location convenient and appreciated our spotless accommodations. We apologize that the breakfast did not meet your expectations, and we appreciate your understanding. Your input helps us improve, and we hope to welcome you back for an even better experience in the future.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Nice and clean
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Melea, Gestion de l’hôtel
Thanks for the 5/5 review! I am happy to hear you enjoyed your stay!
