Avis Te Koi The Lodge at Bronte

Dear Colin, Thank you for your lovely review, we are thrilled that you enjoyed your stay with us and loved the view out across the gorgeous Waimea Estuary. We look forward to welcoming you again soon. Warm wishes, Ian & Ali

Dear Leslie, Thank you for taking the time to share your feedback with us. We were disappointed to read your review, especially given it is in such stark contrast to the otherwise overwhelmingly positive reviews guests have left from their recent stays. We were especially disappointed given that when you reached our to us prior to your arrival noting that you were unable to travel due to limited ferry bookings that we offered to open the lodge early from our Christmas break with our family to accommodate you. Our breakfast offering is local, house made and fresh daily – accompanied by our own handmade touches such as the muesli and preserves. The images shown on our website and Expedia show the Estuary both at high and low tide, given the natural and ecological significance of the Waimea Estuary to the local area we were also surprised that you found the view underwhelming, this is one of New Zealand’s most significant tidal estuaries and certainly the evolution of the waters through the day and night are a unique aspect of our property – all of which is clearly outlined in our imagery. All the information related to our dining, offerings and facilities at the lodge are listed on our website. Regrettably, Expedia offers limited flexibility on how properties can update and show their listings outside of prescribed options – as such we ensure that our website is reflective of any updates to our offering. Leslie, we appreciate you staying with us and thank you for taking the time to share your feedback. We are disappointed that you did not take the time to share this with us in person whilst staying to ensure that we could have made your stay more memorable, we are not a large property – the team we have is made up ourselves (owners) and our hard working team, we all engaged with you and feel surprised that you didn’t feel comfortable to share this in person – more so as you note you have experience in Hospitality and would therefore understand your feedback could have been easily addressed. Regards, Ian & Ali Metcalfe

Dear Janelle, Many thanks for your lovely review - we greatly enjoyed welcoming you to Te Koi - The Lodge at Bronte and look forward to seeing you again. Best wishes, Ian & Ali

Thank you for taking the time to let us know how you enjoyed the Te Koi experience and hope we can welcome you back for a longer stay next time.

Thank you Michael for your lovely review - we look forward to welcoming you again in the near future. Best regards, Ian & Ali

We thoroughly enjoyed welcoming you to Te Koi and look forward to your return. Happy New Year! Ali

Thank you for your review - it was a pleasure having you as our guests and we look forward to welcoming you back again soon. Best wishes, Ian & Ali