Note fondée sur 171 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
19 mai 2022 par Brand Experience Team, Gestion de l’hôtel
Hi Claude,
Thank you for positively rating your stay!
Lilith
#Team6
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Chris the front end clerk went above and beyond when there was a hiccup with using expedia to reserve and pay for the room. But he worked diligently to get it good and was a pleasure to deal with. Chris is a good guy. Room was clean, bathroom was clean. Overall a good stay.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Paul, Gestion de l’hôtel
We look forward to your next stay with us. We’re glad you enjoyed your stay. Thank you
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Every thing was great but the only think I can see them doing is having a breakfast area and a pool but there are multiple restaurants around them that about the only two down fall they have other then that everything was good the rooms were very clean and smelling fresh…
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Didn’t give fresh towels. Didn’t change bed. Floors were filthy. Beyond dirty
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Darren, Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. We truly regret that your recent experience with us fell short of your expectations. In order to better understand and address your concerns, please reach out to us. Your feedback will enable us to make the necessary adjustments to ensure that future guests experience an enhanced stay with us. Natalie #team6
par un voyageur
Publié le 4 sept. 2024 sur Expedia
I stayed at the property 21 days
They didn’t change my bedsheets once
Or clean
They did give fresh towels daily
About it
Commentaires de Gestion de l’hôtel
1 oct. 2024 par PH, Gestion de l’hôtel
We look forward to improving and making your next stay better.
par un voyageur
Publié le 27 août 2024 sur Expedia
Filthy black floors. Don’t change bedding
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jenna,Thank you for taking the time to share your feedback with us. Your comments are highly valued, and we are genuinely sorry to learn that your recent experience was not as positive as we would have liked. Maz K.#Team6
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi LeQuandra, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6
par un voyageur
Publié le 20 août 2024 sur Expedia
Everything was nice, thanks for letting us stay doing our time of need
Commentaires de Gestion de l’hôtel
23 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Robin, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us. We cannot wait to welcome you back soon for another visit.Kaur J. #team6
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate your generous review! It really makes our day. Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future!
par un voyageur
Publié le 18 août 2024 sur Hotels
booked a non smoking room but still smelled smoked. men were outside playing music and talking all night. towels were stained. walls were dirty.
Commentaires de Gestion de l’hôtel
26 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them. Natalie #Team6
