Note fondée sur 186 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mars 2024 par Jami, Gestion de l’hôtel
Dear TamaryaThank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookhaven. It is always a pleasure to receive positive feedback.I am particularly pleased that you rated us a 4 out of 5 and I am happy you enjoyed yourself . I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future and aiming for that 5 out of 5.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 mars 2024 par jami, Gestion de l’hôtel
Dear Alexus,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookhaven. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our employees to be most helpful and I am happy you enjoyed yourself . I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
1 mars 2024 par Jami, Gestion de l’hôtel
Dear Gabriel,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookhaven. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our employees to be most helpful and I am happy you enjoyed yourself . I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jami GMsuper8
par un voyageur
Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Jami, Gestion de l’hôtel
Dear Jay,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookhaven. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our employees to be most helpful and I am happy you enjoyed yourself . I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
see above
Publié le 1 févr. 2024 sur HotelsWe had deaths (3, then 4) in our family in Hazlehurst, MS due to an explosion and deaths of close family. We were advised to seek accommodations in Brookhaven rather than in Hazlehurst due to security/safety issues. I reserved for 4 nights stay; we left after 3<<<
Due to the immediacies of the events, we sought the cheaper accommodations.
The stay did provide comfortable bedding, but the "free breakfast" consisted of coffee and packaged muffins. Really? That's it?
Had to request an additional blanket because my daughter/room mate preferred to sleep cooler than myself. The office questioned my need for the blanket--saying there was heating available in the room--I finally got one. (hummm)
There were "parts" of a coffee maker IN the room, but NO coffee pot nor coffee grains, sugar, or creamer.
I had to request fresh towels and bathing linens on our stay there....event upon which we decided to change to another motel.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Jami, Gestion de l’hôtel
Dear Shirley, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookhaven. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, and deepest condolences.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 1 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Jami, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookhaven. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 24 janv. 2024 sur Expedia
The room was very clean and spacious. However, being in the end unit, parking was confined as you had a metal railing to keep you on that level of pavement.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Jami, Gestion de l’hôtel
Dear Charlotte,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookhaven. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our employees to be most helpful and I am happy you enjoyed yourself . I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 mars 2024 par Jami, Gestion de l’hôtel
Dear TondraThank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookhaven. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 30 nov. 2023 sur Expedia
Jamie at the front desk was very friendly and really went above and beyond to help us with a reservation change and make us feel welcome. The room was nice and clean when we checked in. I highly recommend this motel for a quick place to lay your head!
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Jami, Gestion de l’hôtel
Dear Brandy,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookhaven. It is always a pleasure to receive positive feedback.I am particularly pleased that you found . I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,jamifrontdesk managersuper8
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Room was dirty, smelled like marijuana, bed frame popped every time you sit or lay down, NO hot water, mysterious stains on chair. The lady that checked me in was amazing. That was the only good thing.
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Jami, Gestion de l’hôtel
Dear Tammy,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookhaven. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,jamifrontdesk managersuper8
