Note fondée sur 339 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Meh.
Publié le 23 sept. 2024 sur HotelsThe stench in the room was so terrible that I could smell it on my clothing and belongings even after I left.
Old discolored bedding. Sticky armchair. Dead flies all over the window sill. The light over the sink did not work.
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Dinesh, Gestion de l’hôtel
Hello, and thank you for sharing your honest feedback. We’re truly sorry to hear that your experience fell far below our standards. The issues you described—unpleasant odors, bedding, and maintenance concerns—are unacceptable, and we regret that these impacted your stay. Please know that we take this seriously and are working closely with our housekeeping and maintenance teams to address these matters immediately.If you’d be willing to reach out directly, we’d like the chance to make this right and regain your trust. Your comfort is incredibly important to us, and we’re committed to providing a much better experience moving forward. Thank you again for letting us know.
par un voyageur
Pleasant Stay Inn and Suites
Publié le 15 sept. 2024 sur HotelsThe hotel was clean and comfortable. It was not a new structure and could use some upgrades, but it provided a good night's sleep and pleasant accommodations. The staff was friendly. Parking was very accessible and the location was close to the interstate.
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Dinesh, Gestion de l’hôtel
Thank you for the thoughtful review, Jan! We’re delighted to hear you enjoyed a clean, comfortable stay and a restful night with us. While we know our property isn’t the newest, we're always looking for ways to improve, and feedback like yours helps guide us on where updates can make the most difference. It’s great to know our location and easy parking were convenient for you, and that our team made you feel welcome. We’d love to have you back anytime—safe travels until then!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Overall, a decent place to crash overnight during a long road trip. Conveniently located off the highway, next to a truck stop. The outside lighting is non-existent so if I was a female traveling alone I would hesitate to park far from the entrance. The staff was very nice. The room was clean except the towels from the previous guest were left balled up in the shower stall.
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Dinesh, Gestion de l’hôtel
Thank you for sharing your experience, Tanya. We’re glad to hear that our convenient location and friendly staff made your road trip stop a bit easier. However, we sincerely apologize for the oversight with the towels—this is certainly not up to our usual standards, and we’ll be addressing it with our housekeeping team to prevent it from happening in the future. We also appreciate your feedback on the outdoor lighting; we’re actively looking into improvements to ensure all our guests feel safe and comfortable. Thank you again for your feedback, and we’d love the opportunity to welcome you back with a better experience next time. Safe travels!
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Dinesh, Gestion de l’hôtel
Thank you for the perfect score, Jason! We're thrilled to know that you had such a fantastic experience with us. Our team works hard to ensure every guest feels welcome and comfortable, so it's wonderful to see that reflected in your review. We’d love to welcome you back anytime you’re in the area. Safe travels, and thanks again for choosing us!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Very clean rooms and bathrooms. Fantastic water pressure in the shower. Great staff.
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Dinesh, Gestion de l’hôtel
Thank you for the kind words, Debra! We’re so happy to hear that our clean rooms, refreshing shower, and friendly team made your stay enjoyable. There’s nothing like great water pressure to start or end the day right! Our staff takes pride in making each guest feel welcome, and we’re thrilled that it stood out during your stay. We hope to see you again on your next visit—safe travels until then!
par un voyageur
Publié le 26 août 2024 sur Expedia
Excellent room and service. Interstate noise could be heard in the room.
par un voyageur
Publié le 15 août 2024 sur Expedia
Manager very polite, effeciant & courteus.
Explained what the hotel expects of customers.
Enjoyed, stay.
par un voyageur
Publié le 2 août 2024 sur Hotels
par un voyageur
Publié le 29 juill. 2024 sur Expedia
This property was clean and reasonably priced. I would stay there again when I am in the area.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
motel was ok. breafast not so great at all.
