Note fondée sur 907 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marie Christine,Thank you for your positive review! We're delighted to hear that you had a pleasant experience during your stay. Your feedback is important to us, and we appreciate your kind words. We hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager
par un voyageur
Aucune chambre disponible malgré réservation
Publié le 7 déc. 2022 sur HotelsAucune chambre disponible après 7h de trajet…..
par un voyageur
super séjour
Publié le 28 févr. 2020 sur HotelsSuper accueil hôtel pratiquement neuf idéal pour aller faire du kayak à weeki Wachee.
Je recommande cette hôtel
Commentaires de Gestion de l’hôtel
2 mars 2020 par Latese (GM), Gestion de l’hôtel
Thank you! Thank you! Please come visit us again.
par un voyageur
Publié le 23 avr. 2019 sur Hotels
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Hotels
I was in town for a memorial with my family and the Microtel in Brooksville was an affordable and convenient option for most of us. The staff is kind and the facility is clean. It's not luxurious, but that's not the brand.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing Microtel in Brooksville during your family memorial. We're glad to hear you found our hotel affordable and convenient. It's wonderful that our kind staff and clean facilities made your stay pleasant. We appreciate your understanding of our brand and hope to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The staff was very friendly, the room was clean, if I come back to the area, I will rent at this hotel again.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you found our staff friendly and enjoyed a clean room. We can't wait to welcome you back on your next visit to the area!Sincerely, Hotel Manager
par un voyageur
Publié le 18 sept. 2024 sur Hotels
We complained to the manager that the TV did not work. He said he knew that but did not have another room to give us. He promised that he would reimburse one night of our stay, but we have not seen the refund.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the inconvenience you experienced with the TV and the lack of follow-up on the promised reimbursement. Your feedback is important to us, and we will investigate this matter immediately. Please reach out to us directly so we can resolve this for you. Thank you for your patience.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Excellent staff and very clean rooms, quiet property and safe area.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you found our staff excellent and that the rooms were very clean. It's also great to know that you appreciated the quiet property and felt it was in a safe area.Your positive comments motivate us to continue providing the best service possible. We hope to welcome you back soon for another enjoyable stay!Sincerely, Hotel Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for the wonderful 10/10 review! We're thrilled to hear you had an exceptional experience staying with us. Providing top-notch service and exceeding our guests' expectations is our highest priority. Your feedback lets us know we're on the right track. We appreciate you taking the time to share your positive experience, and we look forward to welcoming you back in the future.Sincerely, Hotel Manager
