Note fondée sur 577 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 avr. 2019 sur Expedia
par un voyageur
Publié le 3 avr. 2019 sur Expedia
par Licinio
Excellent hotel
Publié le 14 oct. 2012 sur HotelsExcellent hôtel, bien entretenu, les environs sont jolis et l'établissement vaut largement son prix.
par un voyageur de st malo
hotel brooksville tres bon rapport qualité prix
Publié le 6 nov. 2010 sur Hotelsexcentré mais bonne prestation
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your fantastic review! We're thrilled to hear you had a 10 out of 10 experience. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Wanda,Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We value your input and will address your concerns to improve future stays.Sincerely, Hotel Manager
par un voyageur
Publié le 8 août 2024 sur Expedia
Habitaciones con mal olor
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jesus,Thank you for taking the time to share your feedback. We're glad to hear you chose our hotel for your stay. We apologize for the issue with the room odor and appreciate your input as it helps us improve. We’re committed to providing a pleasant experience for all our guests, and we’ll address this concern with our housekeeping team to ensure better room conditions in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 6 août 2024 sur Expedia
No where to hang your clothes. The lower rooms had water coming underneath the door, from the heavy rain. Door sits up to high. you can see underneath it. They had a roach in the room. Of course I killed it. Disturbing.
I will not return back to that Hotel. I did appreciate that we were able to check in 1 hour before time.
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Nevin,We’re truly sorry to hear about the issues you encountered during your stay. Your concerns about the lack of closet space, water leakage, and the presence of a roach are unacceptable, and we will address these matters promptly. We appreciate your feedback and are glad you found the early check-in accommodating. We hope to have the opportunity to provide a more comfortable experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. I’m sorry to hear that your stay did not meet expectations. We’re taking your concerns seriously, particularly regarding the cleanliness issues you mentioned. Your comments will help us address these problems and improve our services. We hope you might give us another chance to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Staff was horrible, toilet didn’t work, TV was cracked. The safety walking into the parking lot at night was horrifying. Wouldn’t recommend to anyone with younger kids.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We apologize for the issues you encountered during your stay. We are concerned about the condition of the toilet, TV, and your safety concerns. Your feedback is crucial, and we will investigate these matters to ensure they are addressed promptly. Thank you for bringing these issues to our attention.Sincerely, Hotel Manager
