Ratings based on 268 Guest Reviews
Hear it directly from our travellers
3.0 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 22, 2024 on Hotels
Comment from Hotel Management
Oct. 22, 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your review with us. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will use it to improve our services. If you require further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A traveller
Posted Oct. 7, 2024 on Expedia
Great customer service.
Comment from Hotel Management
Oct. 8, 2024 by Author, Hotel Management
Dear Guest,
Thank you for your kind words about our customer service. Your satisfaction is our top priority, and we are glad to know that we met your expectations. If there is anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Team OYO
by A traveller
Posted Sep. 28, 2024 on Hotels
We did not stay. The area looked too dangerous for me and my child.
Comment from Hotel Management
Sep. 29, 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your concerns with us. We apologize for any inconvenience caused. The safety and security of our guests is our utmost priority. We recommend reaching out to our team at guestsupport.na@oyorooms.com so we can personally assist you further.
Team OYO
by A traveller
Posted Sep. 7, 2024 on Expedia
I have a nice stay
Comment from Hotel Management
Sep. 7, 2024 by Author, Hotel Management
Dear Guest,
Thank you for choosing OYO Rooms and sharing your positive feedback. We're glad to hear that you had a nice stay with us. Your satisfaction is our top priority and we aim to provide the best experience to all our guests. If there's anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com. We look forward to welcoming you again soon!
Warm regards,
Team OYO
by A traveller
Posted Sep. 6, 2024 on Expedia
Comment from Hotel Management
Sep. 18, 2024 by Barbara, Hotel Management
Thank you for rating us with such awesome words, Blanca! We will strive to keep up with your expectations every time. Regards, Barbara
by A traveller
Posted Aug. 19, 2024 on Expedia
Comment from Hotel Management
Sep. 13, 2024 by Harrison, Hotel Management
Thanks for the positive rating, Jimmy! Hope to welcome you again soon. Regards, Noah
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Sep. 13, 2024 by Harrison, Hotel Management
Hi, Ramon! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
by A traveller
Posted Jul. 23, 2024 on Hotels
I never slept, it was so bad and dirty.
I asked for it to be cancel, the lady there said she did cancel but fast forward, I never got no cancelation email or my refund. Anytime I called, they will pick and tell me to call back that they are busy.
This is terrible experience and I don't thing any sensible person should even try it.
by A traveller
Bad service
Posted Jul. 14, 2024 on HotelsThe shared bathroom was for a full floor and was dirty, the sheets had stains, I was waiting for several minutes Through my room while the maids were sitting in front of me talking
Comment from Hotel Management
Jul. 22, 2024 by Eva, Hotel Management
Sincere apologies, Guest! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Eva
by A traveller
Posted Jul. 13, 2024 on Hotels
Comment from Hotel Management
Jul. 22, 2024 by Eva, Hotel Management
Hi, Luis! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Eva
