Ratings based on 341 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
69% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Aug. 16, 2024 on Expedia
Not the best….
Comment from Hotel Management
Aug. 21, 2024 by Bianca, Hotel Management
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
5 out of 5
by A traveller

Good place in Brownsville TX

Posted Aug. 8, 2024 on Hotels
Good place, Clean room and good service. However wish checkout was at 12
Comment from Hotel Management
Sep. 12, 2024 by Sean Johnson , Hotel Management
Thank you for choosing to stay with us at the SureStay by Best Western in Brownsville, TX. We truly appreciate you taking the time to stay with us and hope that your experience was enjoyable.We look forward to welcoming you back soon!Safe travels and best regards
3 out of 5
by A traveller

Posted Jul. 25, 2024 on Hotels
Comment from Hotel Management
Sep. 12, 2024 by Sean Johnson , Hotel Management
Thank you for choosing to stay with us at the SureStay by Best Western in Brownsville, TX. We truly appreciate you taking the time to stay with us and hope that your experience was enjoyable.We look forward to welcoming you back soon!Safe travels and best regards
5 out of 5
by A traveller

Posted Jul. 22, 2024 on Expedia
Comment from Hotel Management
Sep. 12, 2024 by Sean Johnson , Hotel Management
Thank you for choosing to stay with us at the SureStay by Best Western in Brownsville, TX. We truly appreciate you taking the time to stay with us and hope that your experience was enjoyable.We look forward to welcoming you back soon!Safe travels and best regards
5 out of 5
by A traveller

Posted Jul. 21, 2024 on Expedia
Would definitely recommend!
Comment from Hotel Management
Sep. 12, 2024 by Sean Johnson, Hotel Management
Thank you for choosing to stay with us at the SureStay by Best Western in Brownsville, TX. We truly appreciate you taking the time to stay with us and hope that your experience was enjoyable.We look forward to welcoming you back soon!Safe travels and best regards
5 out of 5
by A traveller

Posted Jul. 21, 2024 on Expedia
Had a pleasant stay! Would definitely recommend.
Comment from Hotel Management
Sep. 12, 2024 by Sean Johnson , Hotel Management
Thank you for choosing to stay with us at the SureStay by Best Western in Brownsville, TX. We truly appreciate you taking the time to stay with us and hope that your experience was enjoyable.We look forward to welcoming you back soon!Safe travels and best regards
5 out of 5
by A traveller

Posted Jul. 20, 2024 on Expedia
Comment from Hotel Management
Sep. 12, 2024 by Sean Johnson, Hotel Management
Thank you for choosing to stay with us at the SureStay by Best Western in Brownsville, TX. We truly appreciate you taking the time to stay with us and hope that your experience was enjoyable.We look forward to welcoming you back soon!Safe travels and best regards
5 out of 5
by A traveller

Posted Jul. 14, 2024 on Hotels
Comment from Hotel Management
Sep. 12, 2024 by Sean Johnson , Hotel Management
Thank you for choosing to stay with us at the SureStay by Best Western in Brownsville, TX. We truly appreciate you taking the time to stay with us and hope that your experience was enjoyable.We look forward to welcoming you back soon!Safe travels and best regards
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 13, 2024 on Expedia
5 out of 5
by A traveller

Posted Jul. 12, 2024 on Expedia
Clean and nice people