Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 févr. 2019 sur Hotels
Excellent Accueil de Paula.
Chambre spacieuse, moderne et propre; largement à la hauteur comparé aux hôtels 3-4 étoiles des environs.
Commentaires de Gestion de l’hôtel
10 févr. 2019 par Paula, Gestion de l’hôtel
Merci pour votre bonne critique.
Nous sommes impatients de vous accueillir à nouveau à Ocean Villa.
Merci pour votre bonne critique.
Nous sommes impatients de vous accueillir à Ocean Villa Heights.
par un voyageur de Bordeaux
Hotel tres bruyant
Publié le 16 mars 2015 sur Expedia
Pour : Rien
Contre : Tout
Emplacement : Il n'y a rien hormis la plage et c'est completement excentre
Je n'ai eu aucune des prestations pour lesquelles j'avais paye : pas de petit dejeuner complet, pas de cafe, pas de lumiere la plupart du temps car generateur coupe par economie, draps pas changes, ni gel douche ni shampoing, pas d'eau chaude....
La piscine est occupee par les enfants des proprietaires, bowling en plein air sous les balcons ou la proprietaire joue avec ses enfants et tout cela en poussant des cris en permanence en plus du bruit des boules et des quilles.
Des ordres hurles des le matin de bonne heure.... Jamais de calme.
Le manque absolu de repect.
Des ouvriers en permanence dans ma chambre, un defile constant pour rien.
Je pourrais ecrire un roman !
par un voyageur
Publié le 19 janv. 2022 sur Expedia
This is a lovely boutique hotel/ bed and breakfast . Small and intimate but exceeded my expectations. Room was large and bed very comfortable. Bathroom was modern and huge. Hot water not an issue. Tv stations limited and wifii spotty. Lobby and dining area decor were fabulous. 3 min walk down steep steps to the lovely Ocean blu beach greeted by friendly and very helpful Musa. Service was top notch on all levels. Breakfast was continental with cooked eggs to selection. Only downside was accessing the property from major roads- difficult as not many taxis go by and would be a good 20 min dusty stroll to a major road. Would stay there again nonetheless however with dedicated taxi driver and after buying my own data plan. Recommend highly.
Commentaires de Gestion de l’hôtel
4 févr. 2022 par Paula, Gestion de l’hôtel
Thank you Sandra for your very positive review.
We cannot wait to welcome you back to our small hotel with the big personality
par un voyageur
Publié le 8 janv. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
11 janv. 2020 par Paula, Gestion de l’hôtel
Thank you for taking the time to review our hotel we are happy you were comfortable and well fed
par un voyageur
The perfect place to stay if you don’t want hassle
Publié le 3 janv. 2020 sur HotelsThe hotel was perfect. Quiet friendly excellent food. The pool was clean and great. The bed was comfy and the beach was perfection. So much better than Senegambia. The boys on the beach were friendly. No hassle. Wonderful. Pauls was hardworking and fun. I totally recommend this hotel.
Commentaires de Gestion de l’hôtel
4 janv. 2020 par Paula, Gestion de l’hôtel
Thank you for your wonderful review, what a fabulous way to start the New Year on such positive comments.
We really look forward to welcoming you again to the small hotel with the big personality
Thank you
par un voyageur
Publié le 4 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2019 par Paula, Gestion de l’hôtel
Thank you for choosing Ocean Villa Heights, it was a pleasure to welcome you to our small hotel and we hope you choose to stay with us again very soon
par un voyageur
Fight at the Hotel
Publié le 24 janv. 2019 sur HotelsMy stay was fine up until the last night when a fight broke out between a local and a guest. There was alot of shouting but turned out the local was well known to the hotel and was married to a British lady who I think was also a guest at the hotel. The local also claimed he was sleeping with the manager but I am not sure how true that is. In any case, it totally destroyed my holiday and in will not be returning.
Commentaires de Gestion de l’hôtel
29 janv. 2019 par guest services, Gestion de l’hôtel
We apologise for this disruption to your stay although we try to have understanding when residents invite local people into the hotel and limit their alcohol intake in this circumstance the residents brought in their own alcohol which is against hotel regulations and their friends and the residents were very drunk.
We have now introduced a no non residents allowed after 10pm and will enforce the alcohol only brought on the premises to be consumed rule to ensure that this is a one off nor repeatable incident.
par un voyageur
Paradise
Publié le 7 janv. 2019 sur HotelsBeautifully place, charming staff, near the beach, clean and remote.
Commentaires de Gestion de l’hôtel
9 janv. 2019 par paula, Gestion de l’hôtel
Thank you for taking the time out to review our hotel we really appreciate the comments.
par un voyageur
Publié le 5 déc. 2018 sur Expedia
The hotel is nice, small and cosy, however a bit isolated. The rooms were not in the best condition (roof looked like it was falling in and window nets were wobbly and unsteady). There was no main reception and no telephone in the rooms to call the office/"reception". Also, there was no one to pick us up at the airport although arrival time was given and the room was not completely ready upon arrival. Lastly, there was a wedding reception held on our last night, which they had "forgotten" to enlighten us about. Although the entertainment would've be fun for some people, we had our soon to be 3 year old child with us and it was our last night. We just wanted to relax but due to the event, which was held on the side our window and balcony were facing, we were kept up by loud music until 11pm. On the positive end the staff are very friendly, it is a very clean hotel and it is close to the beach! All-in-all I would not rate it a 4 star hotel. My rating would rather be a 2 star.
Commentaires de Gestion de l’hôtel
10 déc. 2018 par Guest Services, Gestion de l’hôtel
Thank you Vincentia for posting your review, we appreciate you taking the time to review.
par un voyageur
Publié le 29 nov. 2018 sur Hotels
이번에는 예약일정보다 하루 먼저 체크아웃하게 되었는데 호텔측의 배려로 하루분의 객실료까지 환불받았습니다. 현지와 호텔스가 연결하는 부분이나 여러므로 호텔스에 만족합니다.
또하나, 이 호텔의 좋은점은 아프리카의 여러호텔과 비교해 볼 때 와이파이가 상당히 잘 터진다는 점입니다. 아뭏든 객실담당 폴라씨도 아주 친절하고 근방 호텔중 추천1위의 호텔입니다.
Commentaires de Gestion de l’hôtel
12 déc. 2018 par paula, Gestion de l’hôtel
Thank you Mr moon
It is always a pleasure to welcome you to Ocean Villa Heights.
