Note fondée sur 42 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,8 sur 5
4,7 Propreté de la chambre
4,6 Service et personnel
4,0 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Petra DE MEYERE, General Manager, Gestion de l’hôtel
Beste,Hartelijk dank voor uw beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Graag tot een volgende keer.Hartelijke groet,Petra DE MEYERE, General Manager
5 sur 5
par un voyageur

Publié le 15 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Petra DE MEYERE, General Manager, Gestion de l’hôtel
Beste gast,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Hartelijke groeten,Petra DE MEYERE, General Manager
5 sur 5
par un voyageur de Miami

Publié le 23 sept. 2024 sur Expedia
We absolutely loved everything about our stay. Bed was wicked comfortable as were the pillows (and we had lots of them)! The couch in the room is GREAT for when relaxing a bit in the room. Takes away the necessity of always having to sit on the bed. Hotel is newly renovated. Breakfast spread was amazing (although I would suggest adding signs/labels for allergens like Gluten, tree nuts, etc). There is parking available, although it's not the hotel but a public lot. Great location and the center is a short walk. What I loved is the hotel's commitment to the environment. They have glass bottles in the room and water filling stations on each floor, as well as wooden key cards & door hangers. How amazing! I would absolutely stay here again!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Petra DE MEYERE, General Manager, Gestion de l’hôtel
Dear Marisol, Thank you very much for your kind review.We are thrilled to hear that your time at our hotel was thoroughly enjoyable.We are delighted that you found the comfort of our newly installed beds and the convenience of the in-room sofa to your liking. It is rewarding to know that our efforts in offering a freshly renovated space and a rich breakfast selection have contributed to the positive aspects of your stay. Our commitment to sustainability is a core value of Novotel Brugge Centrum, and we are pleased that our eco-friendly initiatives, such as the glass bottles and wooden key cards, resonated with you. Additionally, we are glad that our central location provided you with easy access to explore the beauty of Bruges.We look forward to welcoming you back on your next visit to Bruges. Kind regards,Petra DE MEYERE, General Manager
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Expedia
Location
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Petra DE MEYERE, General Manager, Gestion de l’hôtel
Dear Guest, Thanks for your review about our hotel.We are thrilled to read that you had such an exceptional experience at Novotel Brugge Centrum. Your perfect scores for our location, room cleanliness, hotel condition, service, and room amenities are incredibly rewarding for our team.We hope you had the chance to experience our newly renovated hotel during your stay. Our complete renovation, finished in May 2024, has brought a fresh, contemporary atmosphere to our property, perfect for both families and business travelers.We are hoping to welcome you back in the future. All the best.Petra DE MEYERE, General Manager
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Hotels
Very lovely place to stay. Right in the middle of town centre. Breakfast 100%recommend. Friendly stuff. Good for kids. Car park near.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Petra DE MEYERE, General Manager, Gestion de l’hôtel
Dear Mariam, Thank you very much for your kind review.We are truly glad to hear that your stay was enjoyable and met your expectations.We are delighted that you appreciated the central location, the quality of our breakfast offerings, and the friendly atmosphere created by our staff. It is wonderful to know that the hotel's facilities and services were suitable for your family and that our parking arrangements added convenience to your stay. Your comments on the cleanliness of our rooms and the overall condition of the hotel are much appreciated, and we are thrilled that you found the comfort of your room to be satisfactory.We look forward to welcoming you back on your next visit to Bruges. Kind regards,Petra DE MEYERE, General Manager
5 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Expedia
It was great for me and my family.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Petra DE MEYERE, General Manager, Gestion de l’hôtel
Dear Mustafa, Thank you very much for this kind review of your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again soon.Best regards,Petra DE MEYERE, General Manager
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Petra DE MEYERE, General Manager, Gestion de l’hôtel
Beste gast, Bedankt voor uw mooie beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Hartelijke groet,Petra DE MEYERE, General Manager
5 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Petra DE MEYERE, General Manager, Gestion de l’hôtel
Beste gast, Bedankt voor uw mooie beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Hartelijke groet,Petra DE MEYERE, General Manager
5 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Expedia
Great breakfast, room was nice Check in was efficient
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Petra DE MEYERE, General Manager, Gestion de l’hôtel
Dear Alice, Thank you very much for your kind review.It is with great pleasure that we receive your compliments regarding our breakfast offerings, room comfort, check-in process, and the pristine condition of our hotel. We're especially proud to hear that you found our recent renovation efforts to be to your satisfaction, and appreciated the modern amenities provided in your room, such as our eco-friendly toiletries and the comfortable bedding with toppers for a restful sleep.We look forward to welcoming you back on your next visit to Bruges. Kind regards,Petra DE MEYERE, General Manager
5 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Hotels
The hotel is newly renovated. It is clean and comfortable. Car park is next to the hotel which was very convenient and it’s a short walk into the centre of Brugge. Perfect for our overnight stay in Brugge.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Petra DE MEYERE, General Manager, Gestion de l’hôtel
Dear Guest, Thank you for this great review.We're thrilled to hear that your stay at the Novotel Brugge Centrum was such a pleasant one.We are delighted that you found the cleanliness, comfort, and convenience of our parking facility to your liking. It is great that our hotel's prime location facilitated your explorations of Bruges, making your overnight experience seamless and enjoyable. Moreover, although you rated our service lower than other aspects, we appreciate your honest feedback and will continue to strive for excellence in all areas.We look forward to welcoming you back soon. Kind regards,Petra DE MEYERE, General Manager