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Relais & Chateaux Hotel Heritage

5.0 star property
5-star luxury hotel near Bruges City Theater

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Relais & Chateaux Hotel Heritage

Lobby sitting area
Front of property
Deluxe Double Room
Lobby lounge
Gym

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Niklaas Desparsstraat 11, Bruges, 8000
  • Bruges City Theater
    1 min walk
  • Bruges Market Square
    2 min walk
  • Bruges Christmas Market
    3 min walk
  • Ostende (OST-Ostend-Bruges Intl.)
    44 min drive

Room options

View all photos for Family Suite, 3 Bedrooms, Terrace, City View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 3 Bedrooms, Terrace, City View

  • 250 sq m
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Theatre View

Junior Suite, Theatre View

Junior Suite, Theatre View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Belfry View

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, Belfry View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Bruges

Heart of Bruges.With a stay at this Historical Center Bruges hotel, you'll be steps from Bruges City Theater and Friet Museum. Historium and Provinciaal Hof are also within half a mile (1 km).

What's nearby

  • Bruges Market Square - 2 min walk - 0.2 km
  • Bruges Christmas Market - 3 min walk - 0.3 km
  • Historic Centre of Brugge - 3 min walk - 0.3 km
  • Bruges Belfry - 3 min walk - 0.3 km
  • Bruges City Hall - 5 min walk - 0.5 km

Getting around

  • Bruges Station - 20 min walk
  • Brussels Airport (BRU) - 82 min drive

Restaurants

  • ‪Café Pick - ‬2 min walk
  • ‪Grand Cafe Du Théâtre - ‬2 min walk
  • ‪Bakkerij Sint-Paulus Nv - ‬1 min walk
  • ‪De Coulissen - ‬2 min walk
  • ‪Le Grand Cafe Belfort - ‬2 min walk

About this property

Relais & Chateaux Hotel Heritage

5-star luxury hotel near Bruges City Theater
Relais & Chateaux Hotel Heritage offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A library, a terrace, and multilingual staff are also featured at the luxury Relais & Chateaux Hotel Heritage. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Bruges hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 4 levels
  • Built in 1569
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Relais & Chateaux Hotel Heritage offers 27 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Relais & Chateaux.

Languages

Dutch, English, French, German, Hungarian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (EUR 39 per day; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 38 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Designer stores
  • Fitness center
  • Full-service spa
  • Private picnics
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • iPad
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 39 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 75.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Relais & Chateaux Hotel Heritage
Relais & Chateaux Hotel Heritage Bruges
Relais Chateaux Heritage
Relais Chateaux Heritage Bruges
Relais & Chateaux Heritage Bruges
Relais & Chateaux Heritage
Relais & Chateaux Heritage
Relais & Chateaux Hotel Heritage Hotel
Relais & Chateaux Hotel Heritage Bruges
Relais & Chateaux Hotel Heritage Hotel Bruges

Relais & Chateaux Hotel Heritage Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 411 out of 508 reviews" "
Rating 8 - Good. 79 out of 508 reviews" "
Rating 6 - Okay. 12 out of 508 reviews" "
Rating 4 - Poor. 1 out of 508 reviews" "
Rating 2 - Terrible. 5 out of 508 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kumi, Greenwich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities, room comfort
One of my favorites!
Fabulous hotel in excellent location for visiting this beautiful city. Service was excellent. Above and beyond Dinner is 5 star. Highly recommend. Can’t wait to come back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Emma

Stayed 2 nights in Jul 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel. Amazing customer service. Great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is impeccable and the food exceptional. A very lovely visit.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel at its finest
Luxury accommodations and fantastic service. The hotel decor is spectacular! Very romantic setting.
Stayed 2 nights in May 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Disliked: Amenities
The property is nice with lovely service. The rooms are small and a bit dated. It drives me a little nuts when hotels say they have a gym but they don’t. All the machines were broken and didn’t work. It was just a junk room not a gym. Wouldn’t take much but I guess they don’t care.
Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday visit
We booked in to the Hotel Heritage for my husband's 60th birthday. All of the staff were very friendly and welcoming from the minute we walked through the door. We had a deluxe room and were given champagne and chocolates on arrival. We had booked the 6 course dinner with matching wines. All of the food was delicious and the wines were perfectly matched. Both Anthony and Redgy were perfect waiters. The room was clean and comfortable. 5 star service all round
Stayed 1 night in Mar 2024

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, well kept, and the welcoming staff made the stay incredibly comfortable. Food and drink available at the restaurant and bar was top notch as well!

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay at the Hotel Heritage
Really friendly hotel, beautifully appointed and comfortable rooms, with every creature comfort. Lots of little extras from fresh fruit in the room to water for our journey home.
Our room
Stayed 2 nights in Feb 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio de todos lugar increíble cerca de todo. Tranquilidad y un trato amable súper especial
Stayed 1 night in Jan 2024

10/10 Excellent

Soo Youn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super convenient and safe and quiet. The hotel is very charming and very clean. The stuff are all very kind. Highly recommend!
Stayed 3 nights in Dec 2023

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Kirstie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The standout element of this hotel is the service, in particular the staff in the restaurants. Eugene who is a breakfast server deserves a shoutout. His service is exceptional, nothing is too much and he always has a smile and welcoming demeanour. I also loved the quietness of this place, it is a small boutique hotel so it felt like we had privacy and could relax. We had a classic double room, which I must say did feel a little small for us both with our luggage. As a women, I did bring alot of clothes and the wardrobe space was lacking! The rooms could do with a few upgrades, like new TVs for example. Perhaps a smart tv. Also another suggestion is conditioner in the bathroom's. The bathrooms only had 2 in 1 shampoo, which as most women would agree is not ideal. Loved the hotel though and I am a fan of the regency style decor!
Stayed 3 nights in Nov 2023

10/10 Excellent

Sohin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Has such a charm about it. The service impeccable and location is great.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to the centre - a few minutes walk (although Bruges is tiny and very walkable). Fantastic service all round. Large and cozy room. Reception and other staff helped with everything we needed. Constant and clear communication. We loved it and would easily come back.
Stayed 3 nights in Nov 2023

10/10 Excellent

francesca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredible staff Room was a little cramped but very clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional in every way
Beautiful building and impeccably maintained. Small boutique hotel in the heart of Bruges. Can’t really fault anything and I wouldn’t want to after our perfect weekend there. The building is exactly as in the photographs and the quality of service is exceptional. In fact the attention to detail at the hotel really makes it stand out against others we have been to. It’s the little things that separate the good from the great and this hotel does it all perfectly. Every member of staff we interacted with were a credit to themselves and the quality of this establishment, and we could not have enjoyed a better experience without their effortlessly excellent service at all times.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent, small boutique hotel that is conveniently located. The staff is wonderful. The continental breakfast is delicious and generous.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great ambiance. The staff went out of their way to assist you and make your stay truly enjoyable. Breakfast buffet and service was truly exceptional.
Stayed 2 nights in Sep 2023

10/10 Excellent

Patricia, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thomas and Claire at the front desk were welcoming, gracious, and helpful throughout our stay. Our visit to Bruges is a lifetime memory!
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this for a weekend away for my partners birthday, it was absolutely superb. the location was fantastic, the hotel is steeped in history and very elegant. The buffet breakfast was very good. We did the fine dining experience with wine flight, and it was the best fine dining experience we have ever had, thoroughly enjoyed it. The receptionists at the hotel
Stayed 2 nights in Sep 2023

8/10 Good

John

Stayed 3 nights in May 2023

10/10 Excellent

Patricia, Bear

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023