Ratings based on 491 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 20, 2024 on Expedia
Charming boutique hotel, staff is very helpful, EV charging and parking on premises
by A traveller
An excellent boutique hotel in Bruges!
Posted Aug. 18, 2024 on HotelsA beautiful boutique hotel with a great location in Bruges. Staff is exemplary, and my stay was excellent. The room was quaint but well appointed. The only negative was the wi-fi. It consistently dropped, and I had to reconnect several times a day. This needs some immediate attention. I was on the first floor of the hotel, so I don't feel like it was an access point issue. Once I was connected I had a decent connection.
by A traveller
Posted Aug. 15, 2024 on Expedia
I cannot recommend this property enough!!!! Prime location!!!!! Breakfast with champagne was a perfect way to start everyday! Staff was very friendly, informative and helpful! Room was 5 Star! My son loved the chess set in our room. Very dark, comfortable bed. Private parking too! Recommended for romantics getaways. We went as a family but I see how not many kids stay here. It’s quiet. It’s quaint. It’s peaceful.
Worth every penny! You don’t be disappointed!
Comment from Hotel Management
Aug. 17, 2024 by The Pand Hotel, Hotel Management
Dear Dawn, How lovely of you to take the time to write such a beautiful and elaborate review. We are truly delighted to read words like these and your message has been shared with the team in its entirety - it means a major boost to the morale, as you might expect.It was a pleasure having you here, and we look forward to welcoming you again in the future.
by A traveller
Great Hotel!!
Posted Aug. 15, 2024 on HotelsBeautiful hotel, well situated, staff was great, Monica and everyone else!!. I will certainly stay at The Pand Hotel again. Makes you fell at home!!
Comment from Hotel Management
Aug. 17, 2024 by The Pand Hotel, Hotel Management
Dear Tania,Thank you very much for awarding us the best score, and for sharing your thoughts.Receiving feedback like this means a major boost for everyone in general, and for the receptionist you mention in particular. The message will be passed on.See you next time!
by A traveller from Issaquah
Posted Aug. 12, 2024 on Expedia
Great breakfast due to the quality food and extraordinary service. Checkout staff was nice too.
Comment from Hotel Management
Aug. 17, 2024 by The Pand Hotel, Hotel Management
Dear Corey, Thank you for sharing these kind words and for giving us the perfect score.Kind regards from Bruges.
by A traveller
Posted Jul. 22, 2024 on Expedia
Bran was so very helpful.
Comment from Hotel Management
Aug. 17, 2024 by The Pand Hotel, Hotel Management
Dear Barbara, Thank you for awarding your stay the perfect score.Your feedback has been shared and is very much appreciated.Looking forward to seeing you again in the future.
by A traveller
Posted Jul. 18, 2024 on Expedia
Close proximity to restaurants, museums and walking streets. Helpful staff. Delicious breakfast.
Our room had a overly small bath. I would book a larger room next time.
Comment from Hotel Management
Aug. 17, 2024 by The Pand Hotel, Hotel Management
Dear Regina, Thank you for awarding us the perfect score.We are happy you look back on so many positives.The bathrooms in our Charming and Charming Plus room category are not big (we have to work inside the confines of this historic building).If a larger bathroom is of essence, we always recommend one of our Junior Suites (which come with bubble bath).We look forward to welcoming you in the future.
by A traveller
Posted Jun. 27, 2024 on Expedia
Beautiful and perfectly located. The bathroom was a bit small. We had the Junior suite room 106 which is one large room, not a seperate bedroom. Excellent staff and parking in front of the hotel. Best location!
Comment from Hotel Management
Jun. 29, 2024 by The Pand Hotel, Hotel Management
Dear Karen, Thank you for rewarding us with the perfect score.We're happy you look back on a nice stay with us.
by A traveller
Posted Jun. 8, 2024 on Expedia
Amazing place
Comment from Hotel Management
Jun. 20, 2024 by The Pand Hotel, Hotel Management
Dear Jim, Great to read your feedback; thank you for the lovely words.We look forward to your next stay with us.
by A traveller
Posted Jun. 2, 2024 on Hotels
Comment from Hotel Management
Jun. 4, 2024 by The Pand Hotel, Hotel Management
Dear Jessica, Lovely to see you've had a great time with us.Thank you for staying and see you next time!
