Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de L'Assomption
Publié le 17 juill. 2024 sur Expedia
Hôtel de bord d’autoroute. Drôle d’odeur dans la chambre, eau de la piscine douteuse, manque de place pour le déjeuner. Un 3⭐️ classique. À côté de la I-95, parfait pour un arrêt vers la Floride. Restaurants, épicerie et stations services à 1 minute.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thanks for sharing your feedback. We’re glad to hear the location worked well for your trip. We apologize for the issues you experienced with the room odor, pool, and lunch space. Your comments will help us address these concerns to improve future stays. Safe travels on your way to Florida!Sincerely, Hotel Manager
par un voyageur
Publié le 6 févr. 2024 sur Expedia
Super
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Johanne,Thank you for your kind review. I’m glad you had a good experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.
par un voyageur
Publié le 31 déc. 2023 sur Expedia
Il n'y avait vraiment pas assez de place assise pour le déjeuner, il y avait une fil d'attente pour des places.
Les chambres sont très vieilles elles ont besoin de rénovation.
Commentaires de Gestion de l’hôtel
1 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Geneviève,We appreciate your feedback, and we apologize for any inconvenience you experienced during your stay. It's concerning to hear about the limited seating for lunch and the queue for seats. Additionally, we acknowledge your observation about the aging rooms, and we agree that renovations may be needed to enhance the overall experience. We will consider them as we work towards improvements. We hope to have the opportunity to provide a more satisfying experience for you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 14 nov. 2023 sur Expedia
Tres bien pour qualité et services.
Commentaires de Gestion de l’hôtel
15 nov. 2023 par Hotel Manager , Gestion de l’hôtel
Dear Richard,Thank you for your positive feedback! We're glad to hear that you found our hotel to be of high quality with excellent service. We appreciate your input and hope to have the opportunity to welcome you back for another great experience in the future. Safe travels!Sincerely, Hotel Manager
par un voyageur
Publié le 13 nov. 2023 sur Expedia
Chambre propre, lit confortable, excellent petit déjeuner.
Le négatif: le frigo et le petit micro onde mal placé( près de la salle de bain) pas de comptoir.
Chambre côté autoroute bruyant et bruit venant de chambre au dessus.
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for providing the review. I am glad to hear that you had a positive experience with a clean and well-maintained room, a comfortable bed, and a delicious breakfast. We regret some inconvenience you had. Guests satisfaction is our top priority and we take committed actions every day to ensure guests rate us as the best hotel in the area. We assure you that your next experience will be excellent. I hope that you will choose to stay again.Sincerely, Hotel Manager.
par un voyageur de Laval
Publié le 7 nov. 2023 sur Expedia
Propre
Commentaires de Gestion de l’hôtel
8 nov. 2023 par Hotel Manager., Gestion de l’hôtel
Dear Normand,Thank you for the review. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time.Sincerely,Hotel Manager.
par un voyageur
Publié le 2 nov. 2023 sur Expedia
Staff is nice.
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Hotel Manager., Gestion de l’hôtel
Dear Cristian,Thank you for your kind review. We are happy that you liked the staff service and had a good experience. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.
par un voyageur
Publié le 30 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 nov. 2023 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope we will have the pleasure of serving you again soon. Sincerely, Hotel Manager.
par un voyageur
Publié le 22 oct. 2023 sur Expedia
Average hotel. getting old with a bath (with a shower of course) instead of a stand alore shower. we Stayed for only 1 night. old carpet that give a bizarre smell in the room. This hotel needs definitely a remodel.
Commentaires de Gestion de l’hôtel
23 oct. 2023 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for staying with us. I’m truly sorry that you had a bad experience with us. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future.Sincerely,Hotel Manager.
par un voyageur
Publié le 5 janv. 2023 sur Expedia
Bien, bon qualité/prix
Commentaires de Gestion de l’hôtel
6 janv. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Lynda,Thank you for taking the time to share your stay experience with us. Making you happy makes us happy! We are glad we met your expectations for the price paid, as we truly love to deliver exceptional customer service at a reasonable price to each and every guest. Your compliments serve as an encouragement to all of us! Thanks again for making our day! We look forward to your next stay. Sincerely,Hotel Manager
