Note fondée sur 957 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 nov. 2022 sur Expedia
Parfait pour l'arrêt d'une nuit
Commentaires de Gestion de l’hôtel
17 nov. 2022 par Brittany Pyne, Hotel Manager, Gestion de l’hôtel
Thank you for sharing your experience with others. We look forward to your next stay with us!
par un voyageur
Publié le 28 févr. 2020 sur Expedia
Nous avons été déçu par le bruit infernal de l’air climatisée, le manque de choix le matin au petit déjeuner, et les clés magnétisées qui ne fonctionnaient pas, l’odeur nauséabonde de l’eau. Nous avons aimé: la proximité de l’autoroute, les gaufres le matin, la piscine chaude et le spa.
Commentaires de Gestion de l’hôtel
3 mars 2020 par Lorita Oliver/ Front esk Manager, Gestion de l’hôtel
We want to improve our rating. Hope in the near future you will give us another chance to serve you better. Have a great night!
par un voyageur
Publié le 22 déc. 2018 sur Hotels
Belle piscine intérieure propre, bon déjeuner
Commentaires de Gestion de l’hôtel
28 déc. 2018 par Amber , Gestion de l’hôtel
Merci beaucoup pour rester avec nous! Nous espérons vous revoir dans le futur.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par M, Gestion de l’hôtel
Dear Janet,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par M, Gestion de l’hôtel
Dear Rebecca,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
par un voyageur
Publié le 6 août 2024 sur Expedia
The bed was comfortable and the staff was nice but the carpets were dirty and sticky, bathroom wasn’t clean and the hair dryer had mysterious sticky substance all over it. Also looks like a small dog was trapped in the bathroom because there was scratch and bite makes all over the back of the door.
Commentaires de Gestion de l’hôtel
9 août 2024 par M, Gestion de l’hôtel
Dear Gabby,Thank you for sharing your feedback with us. We appreciate knowing the positive aspects of your stay and areas where we can improve. Rest assured, we have taken note of your mentioned points, and the concerned department has been notified about the same. We will ensure your future stays are more pleasant. Best regards,Management Team
par un voyageur
Publié le 1 août 2024 sur Expedia
I loved the clean white beds and the spaciousness of our room- and the price. The desk clerk didn’t even say hello. Just” what’s your name,”. She was unfriendly and sulky.I asked for sofa bed sheets and pillows. No pillows said she. Bathroom and carpeting in room smelled like mildew. Clorox was needed.
Hallway carpeting had not been cleaned in years. Covered with stains. Breakfast selection was excellent but the set up person was also sullen. Snapping the juice machine iof and egg case shut right before our eyes without one word of “ sort” or Good Morning. Send that staff to charm school. Basic courtesy should be the least requirement for that job.
Commentaires de Gestion de l’hôtel
3 août 2024 par M, Gestion de l’hôtel
Dear Ann,We are sorry to know about your experience with our staff and that it did not meet the high standards of service we strive to provide. We will investigate this and ensure this does not happen again. Additionally, we have already shared your comments with our housekeeping team and are conducting a thorough review to address the specific issues you mentioned. We wish to see you soon for a better stay.Sincerely,Management Team
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Thank you
Commentaires de Gestion de l’hôtel
2 août 2024 par M, Gestion de l’hôtel
Dear Nath,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 24 juill. 2024 sur Expedia
The carpet was dirty the bathroom was falling apart the pool was hot and dirty the tv stand was falling apart the lamp shade have blood on it and the ac didnt work well and the key cards kept deactivating
Commentaires de Gestion de l’hôtel
3 août 2024 par M, Gestion de l’hôtel
Dear Ibrahim,We apologize for the inconvenience you experienced. We strive to provide a seamless and enjoyable experience for all our guests, and we have shared your comments with our team to ensure that we address and improve upon the area you mentioned. We wish to see you soon for a better stay.Sincerely,Management Team
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Very dirty rooms. Not a good hotel for $95. Floors were stained and dirty, had to wear shoes everywhere. The pool was filthy and had a film on top of the water. Hot tub didn’t work.
Commentaires de Gestion de l’hôtel
3 août 2024 par M, Gestion de l’hôtel
Dear Austin,We are genuinely sorry to hear that the cleanliness of our hotel did not meet your expectations. We have already shared your comments with our housekeeping team and are conducting a thorough review to address the specific issues you mentioned. We wish to see you soon for a better stay.Sincerely,Management Team
