Note fondée sur 242 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2023 par Sashauna Red Roof Management , Gestion de l’hôtel
Hello Francois,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Brunswick I-95 and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 28 nov. 2024
Decent basic and decent no problems be will use this place again
par un voyageur
Publié le 14 oct. 2024 sur Expedia
The mattress was beat.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Dear Frederick, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES BRUNSWICK I-95. I do apologize for the issue highlighted with the mattress. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Oshane Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 12 oct. 2024 sur Expedia
A clean 1st class operation
Commentaires de Gestion de l’hôtel
15 oct. 2024 par OnielRediResponse Specialist, Gestion de l’hôtel
Thank you Stephen, for taking the time to write a review of your stay at the Red Roof Inn & Suites Brunswick I-95. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Room had peeling paint on the ceiling. The floor was coming up. The shower was dirty with someone's hair in it.
The AC worked and the shower was hot. Free coffee in the lobby in the morning.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Dear Janice,Thank you for telling us about your recent visit at Red Roof Inn & Suites Brunswick I-95. It's good to read that our operable AC and hot shower met your expectations. However, you indicated that the condition of the ceiling and the other concerns were the downsides of your stay. Please know our team at Red Roof are consistently working to improve our product offering and your feedback is critical toward this effort, so we are thankful to you for sharing your comments.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,LintonRed Roof ManagementRediResponse Specialist
par un voyageur de Lyndonville
Publié le 5 oct. 2024 sur Expedia
The front desk person was nice and efficient however the king room that I received was badly in need of a remodel. There were cracks in the walls, obvious touch-up paint everwhere and the laminate floor wss literally curling up everwhere. In addition, while the bedding was clean, the floors were filthy. I got off the road and needed a few hours sleep so I just dealt with the conditions.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Dear James, Thank you for telling us about your recent visit to Red Roof Inn & Suites Brunswick I-95. I was happy to read that our nice and efficient staff met your expectations. However, you indicated that the condition of the walls and the floor of your room were less than ideal. Please know that our team at Red Roof makes an effort to thoroughly clean and inspect all of our rooms, so the feedback provided is greatly appreciated, as it will help in the betterment of our hotel.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,LintonRed Roof ManagementRediResponse Specialist
par un voyageur
Clean but easy improvements could be made
Publié le 4 oct. 2024 sur HotelsRoom was clean, staff was friendly and accommodating. TV was only 32 in and very poor picture quality. Remote even stopped working and I had to go to the front desk to exchange for another one. There was only a desk attached to the wall and an office chair. To eat and watch television, you would have to put the food on the bed. Although the air conditioner in the room worked excellent, air conditioners at the end of the hallway made a rumbling undulating noise that was very irritating. There were hairs left in the sink from a previous guest. The bed was comfortable for my 2-day stay
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES BRUNSWICK I-95. I am happy you were pleased with our clean room, friendly staff and comfortable bed. However, you indicated that the tv picture quality was poor, the uncleanliness of the sink and the other concerns you highlighted hindered your experience. Our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve the quality of our services.Thank you again for sharing and we look forward to providing you with an even better experience in the future.Sincerely,Samantha Red Roof ManagementRediResponse Specialist
par un voyageur de Union
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Hello Karen, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Brunswick I-95 and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 16 sept. 2024 sur Expedia
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Didn’t ask for anything extra. Our motel had everything we needed always does when we stay here.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Elizabeth, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Brunswick I-95. We are happy to hear that you enjoyed all aspects of your stay, prompting your 10/10 score I can't begin to express how much it means to our Red Roof management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
