Note fondée sur 75 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,2 Service et personnel
2,8 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
20 mai 2022 par etx-vthakkar1, Gestion de l’hôtel
We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.
par un voyageur
Would not recommend
Publié le 18 oct. 2024 sur HotelsIt worked for what I needed but the room was not clean. There is mold growing in bathroom and under the beds. The door looked like someone tried to break in, and the sheets and blankets had stains all over them. I will not be staying again unless I'm desperate.
par un voyageur
NEVER STAY HERE! VERY NASTY!
Publié le 16 oct. 2024 sur HotelsThe nastiest place you could ever imagine. We wouldn't let our feet touch the nasty floor. Check in time was 3pm, we got there 5:45pm. They started cleaning the room then and our room wasn't ready until 7:45pm. But you couldn't smell any cleaners or anything fresh smelling right after they were done. Everyone was commenting about the nasty rooms. We only stayed there because we evacuated for hurricane Milton and couldn't find another room.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
DO NOT STAY HERE. TURN AROUND. I stayed in room 105, lower level. There were no towels or towel bars, toilet paper was on the back of the toilet. There was a used soap wrapper on the sink, the tv didn’t work and the a/c, while cold, sounded like a jet engine, which was occasional good because there was so much noise outside my room - ALL NIGHT LONG. Who knows what was going on! My card keys didn’t work, and the night manager, Zack, had to use the master key to let me back in. That was when I noticed the condition of the lock, which looked like it had been broken and the door was seriously compromised by the door lock. I definitely didn’t feel safe. The exterior had dirty towels and puddles - generally filthy. There were people loitering all about the property and if I hadn’t driven for hours evacuating from hurricane Milton in Florida, I would have left and taken my chance sleeping in my car at a rest area. I had also already paid $200 (!!!!) through Expedia. This property should not be an option on Expedia! It’s clearly a long-term housing option, given the number of children trying to make the school bus in the morning.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
This property did not look like the pictures at all. It was absolutely filthy. We had to ask several times for towels. Water shot out of the wall when we tried to use shower. Not around the faucet, out of the wall. Floor under tub was rotted so tub wobbled when standing in it. Would not even consider sitting down. Walked to bathroom at night and had completely black feet in the morning. One the plus side, we saw no bugs.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Nothing it was a cute place
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Publié le 3 sept. 2024 sur Hotels
IT WAS OK. COULDN'T GET MUCH SLEEP BECAUSE THE NEIGHBOR'S COMPANY WAS TOO LOUD.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lorraine,Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. Trust us with your stay in the future for excellence beyond measure. Please stay with us again.SincerelyHotel Manager
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 janv. 2024 par M, Gestion de l’hôtel
Dear Richard,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
par un voyageur
Publié le 18 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 janv. 2024 par M, Gestion de l’hôtel
Dear Steven,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
