Note fondée sur 68 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
2,9 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
20 mai 2022 par etx-vthakkar1, Gestion de l’hôtel
We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 janv. 2024 par M, Gestion de l’hôtel
Dear Richard,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
par un voyageur
Publié le 18 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 janv. 2024 par M, Gestion de l’hôtel
Dear Steven,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
par un voyageur
Publié le 16 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 janv. 2024 par M, Gestion de l’hôtel
Dear Steven,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
par un voyageur
Publié le 1 janv. 2024 sur Hotels
Room was very clean. Absolutely did not like bathroom sink, no way hold water in sink. Bath soaps were the worst I've ever seen in any motel, would not produce any soap.
Commentaires de Gestion de l’hôtel
1 févr. 2024 par M, Gestion de l’hôtel
Dear Guest,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
par un voyageur
Publié le 31 déc. 2023 sur Expedia
The hotel has an inexpensive prices. On the downside they cut back on items available in the rooms.
Commentaires de Gestion de l’hôtel
11 janv. 2024 par M, Gestion de l’hôtel
Dear Daniel,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team
par un voyageur
Publié le 24 déc. 2023 sur Expedia
Stay was Ok nothing special good or bad
Commentaires de Gestion de l’hôtel
27 déc. 2023 par M, Gestion de l’hôtel
Dear Sean,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team
par un voyageur
Publié le 23 déc. 2023 sur Expedia
The bed was full of hair and you could tell the room had not been vacuumed in a long time. Asked to get another room and it was the same
Commentaires de Gestion de l’hôtel
27 déc. 2023 par M, Gestion de l’hôtel
Dear Steven,Thank you for taking the time to share your review with us. When we read of your dissatisfaction with the hygiene of our property, we were sorry. In order to guarantee that the hotel maintains its quality and that no other guests have a similar experience, we have immediately shared your concerns with our cleaning team. Give us a chance to prove to you that what you're experiencing is unusual. Despite the fact that we work hard to uphold the highest standards of cleanliness, we really hope you will forgive us for this incident and allow us another chance to serve you better in the future.Sincerely,Management Team
par un voyageur
They ripped me off big time.
Publié le 16 déc. 2023 sur HotelsThey overcharged me. They ripped me oss. Don’t stay there.
Commentaires de Gestion de l’hôtel
22 déc. 2023 par M, Gestion de l’hôtel
Dear Robert,We regret that you feel that we misinformed you about the rates but please know, that your business is very valuable to us, and we would never jeopardize it in any way. While we understand your frustration, we assure you this is a genuine misunderstanding. We request you to please get in touch with us directly, our team would definitely see to provide an appropriate explanation for this.Sincerely,Management Team
par un voyageur
Worst visit
Publié le 10 déc. 2023 sur HotelsDirty bathroom and microwave. Went and asked the front desk for them to clean it because the microwave smelled urine and the man said someone will go then. We returned a hour later and it wasn’t done and he couldn’t get us a new microwave or let us use a different microwave. Checked out the next day and the lady who checked us out said she could’ve got it cleaned or gave us a new one. We ended up having to go to the gas station to warm up our food during the stay. Also they don’t have breakfast they have a very small and dirty coffee station
Commentaires de Gestion de l’hôtel
14 déc. 2023 par M, Gestion de l’hôtel
Dear Abigail,We are deeply sorry for the unacceptable state of your room and the microwave. Our service fell far short of our standards, and for that we sincerest apologies. We take sanitation very seriously and are investigating the cause of these issues to prevent future occurrences. We hope you'll give us another chance to show you the true hospitality we strive for.Sincerely,Management Team
