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NH Brussels Airport

4.0 star property
4-star eco-certified hotel near NATO Headquarters

Choose dates to view prices

Photo gallery for NH Brussels Airport

Minibar, in-room safe, desk, soundproofing
Exterior
Exterior
Spa
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym

Explore the area

Map
De Kleetlaan 14, Diegem, Machelen, 1831
  • NATO Headquarters
    ‪3 min drive‬
  • Tour & Taxis
    ‪14 min drive‬
  • La Grand Place
    ‪16 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪4 min drive‬

Room options

View all photos for Family Room (3 adults + 1 child)

Minibar, in-room safe, desk, soundproofing

Family Room (3 adults + 1 child)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room (2 adults + 2 children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 adults + 2 children)

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

Minibar, in-room safe, desk, soundproofing

Family Room, Connecting Rooms (3AD+1CH)

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, soundproofing

Junior Suite (Extra Bed 3 adults)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Minibar, in-room safe, desk, soundproofing

Family Room, Connecting Rooms (2AD+2CH)

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, soundproofing

Junior Suite (Extra Bed 2 adults + 1 child)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Machelen

Diegem stay.Your stay at this Diegem hotel places you within 2 miles (3 km) of Information Technology Museum- Unisys Belgium and NATO Headquarters. Also, Cliniques Universitaires Saint-Luc is within 3 miles (5 km) and Woluwe Shopping Centre is within 6 miles (10 km).

What's nearby

  • NATO Headquarters - 3 min drive - 2.7 km
  • Cliniques Universitaires Saint-Luc - 5 min drive - 6.5 km
  • Tour & Taxis - 14 min drive - 10.8 km
  • Atomium - 14 min drive - 17.2 km
  • La Grand Place - 16 min drive - 13.8 km

Getting around

  • Diegem Station - 1 min walk
  • Eurocontrol Tram Stop - 2 min drive
  • Brussels Airport (BRU) - 4 min drive

Restaurants

  • ‪Délifrance - ‬16 min walk
  • ‪Crowne Plaza Restaurant - ‬4 min drive
  • ‪Van der Valk Hotel Bar - ‬7 min walk
  • ‪Park Diegem - ‬10 min walk
  • ‪Holiday Inn Brussels Airport, an IHG Hotel - ‬9 min walk

About this property

NH Brussels Airport

4-star eco-certified hotel near NATO Headquarters
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2723 square feet (253 square meters) and includes conference space. A roundtrip airport shuttle is free at scheduled times. A fitness center, spa services, and a vending machine are also featured at the eco-certified NH Brussels Airport. Parking is available for a fee.

This 4-star Machelen hotel is smoke free.

  • 1 building
  • 234 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2723 sq ft of conference space
  • 253 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Brussels Airport offers 234 accommodations with minibars and safes. A pillow menu is available. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

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  • Pet-friendly
  • Free WiFi
  • Restaurant
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CA $147 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Self parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel NH Brussels Airport
NH Brussels Airport Hotel
NH Brussels Airport Machelen
NH Brussels Airport Hotel Machelen

NH Brussels Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 633 reviews
Rating 8 - Good. 153 out of 633 reviews
Rating 6 - Okay. 38 out of 633 reviews
Rating 4 - Poor. 19 out of 633 reviews
Rating 2 - Terrible. 19 out of 633 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas van den

Stayed 1 night in Jan 2025

2/10 Terrible

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nightmare stay
The rooms and building are nice. Then the problems started- found som other guests shirt sticking out under bed, toilets wouldn’t flush, cleaning man attempted to enter room twice while we had do not disturb sign. Then, we were stuck in the elevator for about an hour - we had to demand they call the fire department- they eventually did .. no management present, customer service horrendous . It is a really nice building and location though and food was amazing at restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

Vithurshan

Stayed 1 night in Dec 2024

10/10 Excellent

Rachael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Best Hotel Breakfast I have ever had! Right next to the train station and free rides to the airport. Very friendly staff and all around wonderful experience. Rooms are comfortable too.
Stayed 1 night in Dec 2024

10/10 Excellent

Prabhu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Dec 2024

8/10 Good

terry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jacynthe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Salma A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, nice and spacious. Staff was friendly and gave me a wake up call/call down to the shuttle They provide a free shuttle, make sure you're on time or else it costs extra. A note For new travelers at Brussels Airport, the check in counter does not open until 2 hours before the flight, and you will not even know which counter it is, until posted on a bulletin board. No need to go there extra early like I did, to sit around really early in the morning with limited food options. You will then have to get in line for security and *rush* to your gate. Eat before if you can.
Stayed 1 night in Dec 2024

10/10 Excellent

Richee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy public transportation just in front of the hotel and the best thing is the helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, amenities
Nice clean place. Friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Saniya

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very clean. Free candy in the lobby.
Stayed 1 night in Nov 2024

10/10 Excellent

Aleksey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel/rooms, friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Zsuzsanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient hotel near Brussels Airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent airport property, clean, modern and convenient with a very good restaurant. Staff was helpful and friendly. Shuttle was fast and extremely convenient to getting to the airport. I would only recommend if you need easy access to airport or the office park where it's housed. Otherwise, it's very far off from the city center.
Stayed 1 night in Oct 2024

10/10 Excellent

Micheal

Business traveller
Liked: Amenities, property conditions & facilities
Very professional and they allowed me for early check-in
Stayed 1 night in Nov 2024

8/10 Good

Nordin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jeannine Louise

Travelled with partner
Liked: Cleanliness
Breakfast was average. Air conditioning in the room wasn't working.
Stayed 1 night in Oct 2024

10/10 Excellent

Elina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night for transfer to and from Brussels Airport shuttle service excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised at the excellence of this hotel, having stayed in a city center ibis hotel two weeks earlier at a different level of lodging. (There are different "levels" of ibis hotels, we discovered.) This one is a very short walk from the Diegem Train Station, which is an 8-minute train ride from the Brussels-Nord train station. There is a shuttle to take you to the Airport. The amenities are exceptional with a spacious breakfast room, a large bar & restaurant area, a fitness center, and a spacious lobby. Hairdryer and separate sink/vanity/magnified wall makeup mirror were most helpful, though the lighting over the magnifying mirror could be brighter. Had shampoo, conditioner, and gel in shower. Our room had a separate toilet and fully-tiled walk-in shower room with both hand-held and stationary shower heads, behind a translucent glass door. Nice towels. Our bed was superb, with 4 pillows, and perfect-weight duvets. The room had an upholstered chair and a desk area, plus two bedside tables with independently-working reading lights. Kudos to the staff for cleanliness! We would stay here again, should we ever be in Brussels.
Stayed 1 night in Oct 2024

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Close to airport. Nicely designed. Free shuttlebus to airport
Stayed 1 night in Oct 2024

10/10 Excellent

Jihene, Longueuil

Liked: Cleanliness, amenities, property conditions & facilities
A very nice place where to stay!! A good price for all the amenities.
Stayed 2 nights in Oct 2024