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The Hotel

4.0 star property
4-star luxury hotel near Egmont Palace

Choose dates to view prices

Photo gallery for The Hotel

Exterior
Reception
Exterior
Panorama Suite (lounge access)
Splendour Suite (lounge access) | City view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
38 Boulevard de Waterloo, Brussels, 1000
  • Place du Grand Sablon
    ‪7 min walk‬
  • Royal Palace of Brussels
    ‪12 min walk‬
  • La Grand Place
    ‪17 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪32 min drive‬

Room options

View all photos for Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

Deluxe Panorama (lounge access)

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Vista Room

Superior Vista Room

Superior Vista Room

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panorama Suite (lounge access)

Panorama Suite (lounge access)

Panorama Suite (lounge access)

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Double Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

Deluxe Panorama corner (lounge access)

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Splendour Suite (lounge access)

Splendour Suite (lounge access)

Splendour Suite (lounge access)

  • City view
  • 94 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Brussels

Central Brussels getaway .Within a 10-minute walk of this Upper Town hotel, you'll find Egmont Palace and Place du Petit Sablon. Law Courts of Brussels and Place du Grand Sablon are also within half a mile (1 km).

What's nearby

  • Place du Grand Sablon - 7 min walk - 0.6 km
  • Royal Museums of Fine Arts of Belgium - 9 min walk - 0.8 km
  • Royal Palace of Brussels - 12 min walk - 1.0 km
  • Manneken Pis Statue - 16 min walk - 1.4 km
  • La Grand Place - 17 min walk - 1.4 km

Getting around

  • Louise-Louiza Station - 2 min walk
  • Brussels-Chapel Station - 11 min walk
  • Brussels Airport (BRU) - 32 min drive

Restaurants

  • ‪La Fabrique en Ville - ‬1 min walk
  • ‪Buddy Buddy - ‬3 min walk
  • ‪Cospaia - ‬2 min walk
  • ‪Panorama Lounge @ The Hotel. Brussels - ‬1 min walk
  • ‪Hôtel Mérode - ‬3 min walk

About this property

The Hotel

4-star luxury hotel near Egmont Palace
The Hotel offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 17222 square feet (1600 square meters) and includes a conference center. Spa services, a vending machine, and multilingual staff are also featured at the luxury The Hotel. Parking is available for a fee.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 422 guestrooms or units
  • 27 levels
  • 17222 sq ft of conference space
  • 1600 sq m of conference space
  • Built in 1969
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hotel offers 422 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The Urban Spa by CODAGE has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 35 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (217 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 32 for adults and EUR 32 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

The Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 759 out of 1187 reviews
Rating 8 - Good. 283 out of 1187 reviews
Rating 6 - Okay. 77 out of 1187 reviews
Rating 4 - Poor. 33 out of 1187 reviews
Rating 2 - Terrible. 35 out of 1187 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Garcelle

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good but few issues to fix to make perfect

Hotel reception staff lovely and housekeeping great. Very difficult contacting reception by phone from room (strange AI system). WhatsApp help a bit slow and unresponsive. Restaurant OK but chicken undercooked and I would have liked more choice of dishes. Room service offering is sparse. Ordering room service breakfast is a disaster (no card, online system not working, hard to call them, inattentive taking order, order was wrong every time and no interest in catering for allergies.). Spa is very basic token offering of a sauna and steam room (which is nice temperature and clean, but changing room smelled of urine at the time I visited). Panorama lounge a nice extra touch but would like it open later until midnight. Showers have water limiter fitted which makes them quite slow and much harder to use. Fab views. Choose a corner room for the best views. Air con reasonably good.
Stayed 2 nights in Feb 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view Nicely appointed room Great breakfast Security latch and room doorframe broken
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 days in Brussels, The Hotel makes it a pleasure!

From check in to check out, the hotel 🏨 s delightfully a pleasant experience. Looking forward to our next visit. The location is central to all areas for touring and exploring. What a great city!
Stayed 1 night in Jan 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reliable, good breakfast and comfortable room.

Good stay. Nice room with good ambience. Always stay here when in Brussels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Terri

Stayed 1 night in Jan 2025

6/10 Okay

Meyer

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Frederik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic view. We will be coming back next time we are here for business
Stayed 1 night in Jan 2025

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Evonne Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the hotel was excellent. The front desk staff was very helpful—when we had trouble charging our EV in the car park, he came downstairs with us and manually fixed the issue. The room was clean, comfortable, and quiet, which made it easy to get two nights of good sleep.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marion

Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2025

10/10 Excellent

Rameen

Stayed 1 night in Dec 2024

10/10 Excellent

Eiji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast in the morning was amazing! Simply delicious and so many options! Best part of the stay.
Stayed 2 nights in Dec 2024

8/10 Good

Olga, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I would recommend this hotel. The only thing I don't like is breakfast. It's very overpriced.
Stayed 1 night in Dec 2024

10/10 Excellent

EUNJU

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

First class hotel. Room very clean. Bed and pillows very comfortable. Amazing view of the city from both the lounge and room. Staff amazing so courteous helpful and friendly. Breakfast was fantastic the best buffet breakfast I have ever had in Europe. The restaurant again the same as breakfast was amazing. Hospitality is clearly something this hotel staff want to provide to their guest and I will definitely stay here again as my only hotel choice for Brussels
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Always stay here and like the convenience and the amenities. Always have a great breakfast. The room this time was incredibly hot and fan provided didn’t make any difference. I was offered a room move but it was late in the evening when I was going out. Will stay again and ask for room with window that can be opened next time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect Stay at The Hotel, Brussels – 5 Stars All Around! From the moment we arrived early on the Eurostar, our stay at The Hotel in Brussels was nothing short of spectacular. Despite arriving at 10:30am, we were warmly welcomed and able to check into our stunning corner suite, offering breathtaking views of the city. To kick off our trip, we celebrated with champagne delivered to our room—a moment of pure luxury! For dinner, we visited the iconic Belga Queen for incredible steak and fish. A highlight was being invited to explore the vault below the restaurant—an unforgettable experience that alone is worth the visit. Back at the hotel, the breakfast exceeded all expectations. The variety was fantastic, with healthy fruit options, excellent coffee, and so much more. Each day, we made full use of the gym, sauna, and steam room—where the views from the sauna are simply unbeatable. One evening, we ventured to what we were told is the only casino in Brussels, paired with a rooftop bar above. With cheese fondue and red wine keeping us warm, it was a cozy and memorable experience. The city’s charm was on full display at the Grand Place square, where the architecture left us in awe, and the Christmas markets added a magical touch. To top it all off, we met so many kind and beautiful people, making this trip even more special. This will now become an annual destination for us—thank you, Brussels, and thank you, The Hotel, for an unforgettable stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brussels Dec-24

Really good hotel with close proximity to everything to so in Brussels
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Nov 2024