Note fondée sur 352 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
4,6 Propreté de la chambre
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Jennifer, Gestion de l’hôtel
Jennifer, Thank you for taking the time to rate your recent stay with us. We’re glad you had a positive experience overall, but we’re always striving to improve. If there’s anything specific you feel we could do better, we’d love to hear your thoughts. Your feedback is invaluable in helping us provide the best possible experience for our guests.We hope to welcome you back to the Hyatt House Bryan/College Station soon!
5 sur 5
par un voyageur

Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Jennifer, Gestion de l’hôtel
Thank you for choosing to stay with us! We’re glad you had a great experience and hope to welcome you back soon.
5 sur 5
par un voyageur

Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Jennifer, Gestion de l’hôtel
Charles,We're so glad you enjoyed your stay. We hope to welcome you back soon!
3 sur 5
par un voyageur

Publié le 15 août 2024 sur Expedia
The property was great. The receptionist at the front desk was outstanding. Very accomodating and eager to help - great customer service. The only challenge was the strong mildew smell in the room. The front desk attendant provided some spray. Other than that it was a great experience.
Commentaires de Gestion de l’hôtel
15 août 2024 par Jennifer, Gestion de l’hôtel
Steve,Thank you for your feedback. I'm glad you enjoyed your first room, but I'm sorry to hear about the issues with your second room. We've addressed the water damage and are ensuring that our front desk team is available to assist at all times. We appreciate your understanding and hope to welcome you back for a better experience soon.
4 sur 5
par un voyageur

Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Jennifer, Gestion de l’hôtel
Kerri,Thank you for taking the time to share your experience! We're happy to hear that you enjoyed your stay. Your feedback is valuable, and we’re always looking to improve your next visit. Hope to see you again soon!
4 sur 5
par un voyageur

Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Jennifer, Gestion de l’hôtel
Thank you for your review and for choosing to stay with us! We're glad you had a positive experience overall. We always strive to improve, and your feedback helps us do that. We look forward to welcoming you back soon!
5 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
Very friendly front desk.
Commentaires de Gestion de l’hôtel
5 août 2024 par Jennifer, Gestion de l’hôtel
Maritza,Thank you so much for your kind words! We are thrilled that our front desk team made a positive impression during your stay. Providing friendly and welcoming service is our top priority, and your feedback is greatly appreciated. We hope to welcome you back to Hyatt House Bryan/College Station soon!
5 sur 5
par un voyageur

Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Jennifer, Gestion de l’hôtel
Donald, Thank you for the great review! We're thrilled you had an exceptional stay. Your feedback inspires our team, and we look forward to welcoming you back soon.
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Hotels
Trip was amazing rooms where very clean and staff super nice
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Jennifer, Gestion de l’hôtel
Kendrick,Thank you for your excellent review! We are thrilled you had a fantastic trip and enjoyed our clean rooms and friendly staff. Your feedback is greatly appreciated.We look forward to welcoming you back to Hyatt House Bryan/College Station soon!Best regards,
1 sur 5
par un voyageur

Not a fan

Publié le 28 juill. 2024 sur Hotels
I believe my room had a swamp cooler which was very loud, made the room muggy. It was all just awful.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Jennifer, Gestion de l’hôtel
Anonymous,I’m truly sorry to hear about your experience with the cooling system in your room. We are committed to providing a comfortable stay for all our guests and regret that we fell short in your case. Your feedback is important, and we will address this issue promptly.Thank you for bringing this to our attention.Best regards,