Note fondée sur 866 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Trikka,We are thrilled to hear you had a wonderful experience during your stay with us. We hope to welcome you back soon for another excellent stay!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Room’s floor was not clean. Microwave had German roaches. German roaches in bathroom and scattered every time the door opened. Toilet was not clean. Beds were comfortable. Ac cooled. Desk staff was very nice. Room renos were decent.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Tyris,We are thrilled to hear that you had a wonderful experience during your stay with us! Your satisfaction is our top priority, and we hope to welcome you back again soon for another fantastic visit.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello ryenesha,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Joseph,We're sorry to hear that your experience did not meet your expectations. Please reach out to us with any feedback you would like to share so we can address any issues. We value your input and hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mario,We are thrilled to hear you had a fantastic stay with us! Your satisfaction is our top priority, and we hope to welcome you back again soon!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello CURTIS,We are delighted to hear that you had a wonderful experience with us! If you have any further comments or suggestions, please do not hesitate to reach out. We hope to welcome you back soon!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Great hotel.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Arlene,We are delighted to hear that you enjoyed your stay with us. Our team works hard to provide exceptional service to all our guests. Should you have any future concerns or need assistance, please do not hesitate to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back again soon.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
The staff was very friendly and I enjoyed this trip very much because of our stay at this hotel.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Arlene,We are delighted to hear that you found our staff friendly and enjoyed your stay at our hotel. We strive to provide exceptional service to all our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable stay.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Horrible and then I was woken up by front desk just to tell me he wanted to give me a goodie bag when it was late at night and I had to wake up at 4 am next morning
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Manager, Gestion de l’hôtel
Hello Yamilet,We apologize for any inconvenience caused during your stay. Our team strives to provide excellent service at all hours; rest assured, your feedback will be addressed for improvement. We hope you consider staying with us again in the future.
