Note fondée sur 957 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Expedia
Disappointing for what I was expecting. The furnitures in the room are all scratched and dented, the bed frame (around the mattress) was dirty with fingernails!!! And there is mold at the shower. Not what I would expect from an autograph collection hotel.
Commentaires de Gestion de l’hôtel
12 août 2024 par Christy , Gestion de l’hôtel
Dear Gabriel, Thank you for choosing to stay with us. Your experience was clearly not up to our standard.Providing the highest level of hospitality is our number one priority. We failed to provide a clean and comfortable room for you during your stay, and I sincerely apologize for falling short of your expectations. I welcome any feedback you would like to share in an effort to correct issues you faced during your stay.We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Christy , Gestion de l’hôtel
Dear Courtney, On behalf of the entire hotel team, I want to thank you for sharing your experience at The Stella Hotel .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Especially
Commentaires de Gestion de l’hôtel
12 août 2024 par Christy , Gestion de l’hôtel
Dear Yaidel,On behalf of the entire hotel team, I want to thank you for sharing your experience at The Stella Hotel .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Extremely nice play to stay!
Commentaires de Gestion de l’hôtel
12 août 2024 par Christy , Gestion de l’hôtel
Dear ChadOn behalf of the entire hotel team, I want to thank you for sharing your experience at The Stella Hotel .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Wonderful hotel
Publié le 28 juin 2024 sur HotelsAmazing hotel! The hotel itself is beautiful and looks new. The grounds are well maintained and perfect for taking evening strolls. The restaurant/ bar was fantastic. The pool area had two pools and plenty of chairs. Definitely would recommend and stay again.
Commentaires de Gestion de l’hôtel
12 août 2024 par Christy , Gestion de l’hôtel
Dear Brandy, On behalf of the entire hotel team, I want to thank you for sharing your experience at The Stella Hotel .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 28 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Christy , Gestion de l’hôtel
Dear Kathleen, On behalf of the entire hotel team, I want to thank you for sharing your experience at The Stella Hotel .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 25 juin 2024 sur Expedia
Beautiful property and clean
Commentaires de Gestion de l’hôtel
12 août 2024 par Christy , Gestion de l’hôtel
Dear JasonOn behalf of the entire hotel team, I want to thank you for sharing your experience at The Stella Hotel .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Christy , Gestion de l’hôtel
Dear, Colton, On behalf of the entire hotel team, I want to thank you for sharing your experience at The Stella Hotel .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 10 juin 2024 sur Hotels
