Note fondée sur 822 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Hotels
The staff was really nice and very helpful. The property,
however, could use some serious refurbishing. The bed
linens were comfortable, but very worn. The furniture
looked like something my grandmother had. Although
the shower appeared to have been redone recently,
there was no tray for soap or shampoo. If the towels got
any thinner, you would barely be able to dry your hands.
As for the free breakfast, be careful not to burn yourself
on the waffle iron.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Manager, Gestion de l’hôtel
Thank you for giving us a feedback and we will definitely inform our management. Please if you could help and be more understanding thought it helps. NOTE we maintain the best price and not commonly here this comment. Our shower are same original and well maintained as well. At breakfast please note if you need help with anything our staff is 24/7 as the waffle iron is the same as you see on the big Franchise hotel and setup equally the same way, so please ask for assistant and sorry for any inconvenience you may have faced.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
I needed 30 more minutes to check out, but it was denied.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Hello Lavin,As per our staff,you were to check out at 1 pm and if it exceeds that new billing will start and also alrert our housekeeping staff to ready it for the next guest. I am sorry for the inconvenience due to any gap in communication but we will take care of it in future, Request your understanding.Sincerely,Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Clean quiet room. Very nice staff. TV remote did not work, nor did the volume when using the buttons on the TV.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marc,We're glad to hear you enjoyed the clean and quiet room, as well as our friendly staff. We apologize for the inconvenience with the TV remote and volume. We'll make sure our maintenance team addresses this issue to ensure a better experience during your next stay. We hope to welcome you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Christa Joy,Thanks for your four star rating. I hope that you are fairly satisfied with your stay, but would appreciate your valuable insights to raise our benchmark to the best. Please do revert and we hope to see you again soon.Sincerely,Hotel Manager
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Room was ok but didn’t have a tub and the shower didn’t have a soap tray nor shelf to put anything on.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Norman,Thank you for your feedback. We're glad the room was satisfactory, but we're sorry to hear about the inconvenience with the shower and the lack of a tub. Your comments are important, and we'll make sure to review the bathroom setup to ensure future guests have a more comfortable experience. We appreciate your stay with us and hope to welcome you back soon.Sincerely, Hotel Manager
par un voyageur de Benton
Publié le 31 août 2024 sur Expedia
The girl that works desk at night is truly one of the friendliest I have ever met, and is the reason I will continue to stay when néded.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Reesa,Thank you for your kind words! We’re thrilled to hear that our night desk clerk made such a positive impression on you. We’re fortunate to have a team member who contributes so much to our guests' experiences. We look forward to welcoming you back whenever you need a stay with us!Sincerely, Hotel Manager
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Hello Sandra,Thank you for your stay and the three stars. From an improvement point of view, we look for specific comments about what you liked and not. You will have a better experience next time.Sincerely,Hotel Manager.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Front Desk, Gestion de l’hôtel
Thank you for your 8/10 review! We’re glad you had a pleasant stay and appreciate your feedback. We look forward to welcoming you back soon!
par un voyageur
Publié le 14 août 2024 sur Expedia
The staff were very helpful with anything I needed. They explained the checking in and out process easier than most places. They were amazing and I would highly recommend this motel to one of my friends or colleagues
Commentaires de Gestion de l’hôtel
14 août 2024 par Front Desk, Gestion de l’hôtel
We appreciate you taking time to give us review. Thank you so much for your wonderful review and perfect rating! We’re delighted to hear that our staff made such a positive impact and that you found the check-in and check-out process easy. Your recommendation means a lot to us. We look forward to welcoming you, your friends, and colleagues back soon!
