Note fondée sur 84 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
dirty & muggy inside - bad communication
Publié le 30 juill. 2024 sur HomeAwayThe house is dirty and has cobwebs behind beds and furniture, leaking A/C units in the bedrooms, and a definite smell of mildew & mold in bedrooms and general stale stench in the whole house. Lots of moisture coming into the house from the waterfall.
Wifi barely has a signal that dips in and out depending on the weather and there is no cell phone service. In the sitting areas there isn't enough seating and kitchen has bare minimal basics and odd dishware.
Additionally, the property manager does not read messages when you book the property and is not responsive or responsible.
Commentaires de Gestion de l’hôtel
21 août 2024 par VrboOwner, Gestion de l’hôtel
From the owner:Thank you for taking the time to share your feedback about your stay at our property. We would like to clarify some points that may have contributed to the issues you encountered. -As a pet-free accommodation, we have a strict no-pet policy to ensure the comfort and safety of our guests who may have allergies or sensitivities. Unfortunately, we were not informed of your request to bring a service animal, and we were surprised to find four dogs on the property. This was a significant breach of our policy, and we had to take immediate action to address the situation.-Our property manager was made aware of the A/C issue and responded promptly to resolve the problem. However, the presence of the dogs made it necessary to take extra measures to ensure the cleanliness and safety of the property. Our cleaning crew had to spend additional time and resources to restore the property to its usual standards.
par un voyageur
Private waterfall!!!
Publié le 24 mai 2024 sur HomeAwayThe property is fantastic! The waterfall is about 30ft from the deck and you can see it from the living room, kitchen sink, and master bedroom. The house is a little dated, but clean. There are window unit A/Cs and heaters in each room, but no central HVAC. The driveway may be a little tight for a larger vehicle. The hot tub was a bonus! Overall we enjoyed our stay.
par un voyageur
Weekend stay in the mountains
Publié le 11 févr. 2024 sur HomeAwayWe very much enjoyed our stay. A beautiful tranquil property. Everything we needed including for meal prep was provided. Would definitely stay again and recommend to friends
par un voyageur de Grantville G-
Beautiful!
Publié le 2 nov. 2023 sur HomeAwayThis place was absolutely beautiful! Waking up to hearing the waterfall each morning was amazing. We enjoyed sitting on the porch listening to it each night and morning. Everything was clean with enough extras for anything you may need. Only thing I was not a fan of was the gas heaters but we made due! Will for sure return to this property if we are ever in Bryson City again!
par un voyageur
Private Waterfall
Publié le 9 oct. 2023 sur HomeAwayThis home is cozy, clean and comfortable! It is near Bryson City but private and secluded with a waterfall that is simply gorgeous!
Warm and toasty gas heaters, comfortable beds, great fire pit with plenty of chopped wood and kindling. Only complaint was that GPS (specifically Waze and Google Maps) didn’t match location precisely.
par un voyageur de Star Ms
Nice place
Publié le 22 juill. 2023 sur HomeAwayClose to places my family wanted to be near . Enjoyed nearby rafting and horseback riding. We enjoyed our stay. Feels private even though close to road . Some cleaning and tlc is needed . No central a/c . Several cobwebs and spiders inside .
par un voyageur
Restful waterfall
Publié le 15 juill. 2023 sur HomeAwayWe have stayed here many times. Enjoy the waterfall and kitchen with table for family meals. Great communication with the property manager.
par un voyageur
Tropical Rainforest in the Mountains
Publié le 3 juill. 2023 sur HomeAwayThis place was great. One of the best vacations ive had. I admit, i was kinda hesitant about this place after reading some of the other reviews. But my daughter picked it out of a few choices I gave her. I ended up being very happy with it. I have to comment on some of the negative reviews I saw. First i want to say...this place is not fancy...and thats a good thing. But there is nothing wrong with that. The furniture and beds were very comfortable. Nothing wrong with the floors. I had a 3 and 9 year old with me and with them running around and playing... nothing out of the ordinary. There were spiders, but like my title said....the woods around the house are very thick, and theres a creek literally right next to the house....its expected. The only downfall about this cabin....theres no cellphone signal and the wifi was non existent...even sitting next to the modem. You would have a full signal, but it was still so slow you couldn't really do anything. Im guessing its satellite internet. I learned the hard way, you need to screenshot the entrance instructions before you get there😁 The creek and waterfall were amazing. I loved the winding road that its on and its just the right distance from everything. So all and all... I loved this cabin and will definitely be returning.
par un voyageur
Waterfall Paradise
Publié le 13 juin 2023 sur HomeAwayThe cabin is very secluded and peaceful. The waterfall is amazing and made the trip worth it on it's own. I will definitely be booking this tranquil paradise again.
par un voyageur
Not so pictorisque
Publié le 15 avr. 2023 sur HomeAwayThe waterfall was very nice, that's about all! None of the floors were level so you felt off balance all the time. The beds were uncomfortable, the furniture is wore out,, when you walk around upstairs the light fixtures
down stairs bounce🥴,this could be a nice place but it needs ALOT of TLC. The pictorisque view is the waterfall, because everything else is dirt embankment and fallen trees. It was definitely an experience!
