Ratings based on 21 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Family Vacation
Posted Jul. 29, 2024 on HomeAwayOverall nice property. The outdoor space is perfect with the perfect spot to float/swim. The house could use a nice deep clean. The dishes appeared dirty and we cleaned before use (dishwasher looks pretty gross). The water has a very strong sulphur smell. It made the entire house smell the first night. Microwave did not work during our stay and there was no propane for the grill.
Comment from Hotel Management
Aug. 13, 2024 by VrboOwner, Hotel Management
Thank you for your feedback, Jordyn. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We hope that you will give us another opportunity to provide you with a much-improved experience in the future.
by A traveller from College Station TX USA
Run down and neglected
Posted May 20, 2024 on HomeAwayFirst of all, the proper manager was very communicative and the handyman was also able to take care of things that were broken. The property in person is not as representative of the pictures. It’s in a nice part of the river. Big lot with pretty trees. The terraces were definitely a selling point when I booked the property. Other reviews said it was older and not updated but clean. I can handle older as long as it’s clean. When we pulled up, the house was covered in spider webs and debris. The outside was a wreck with broken furniture, ripped and discolored cushions, goose droppings all around. The terrace which looked so nice in the pictures had debris and not set up at all. The lounges were broken, the umbrella was broken, the chimney was broken, the table was broken. There had been storms but this debris was piled up from neglect and had been there for quite a while. The whole exterior of the house is covered in spider webs and debris stuck in the webs. The windows were dirty. Inside didn’t get much better. The bar top was broken, blinds were broken, the ceiling fan blades were hanging down, the baseboards, cabinets and walls had dirt and grime all over them, the shower curtains had mold, the inside windows had bugs and webs in them, remotes had dead batteries, the tv/dvd combo the dvd player would not work, the other tv would not come on and the return air filter was filthy. The handyman did come fix several things but the condition was pure neglect.
Comment from Hotel Management
Jul. 13, 2024 by VrboOwner, Hotel Management
Julianne, we are disheartened to read that you experienced issues that kept you from fully enjoying your stay. Our local manager assured us that the exterior of the home was power-washed prior to your arrival but we regret any cleanliness details that were missed. A recent storm had caused leaves to pile up and broke some of the outdoor furniture and they noted this will be resolved and the items you brought to our attention addressed. We hope you will give us another opportunity to provide you with a much-improved experience in the future.
by A traveller
Family vacation
Posted Oct. 12, 2023 on HomeAwayLoved how family friendly this property is. I especially loved that there are gates to keep the kids away from the water if you are busy grilling or have to make a quick trip up the stairs to the house. The concrete platform at the very bottom is awesome to take your lawn chair and fish. LOTS OF FISH! The house can use a little TLC but for our short stay it was perfect. Had everything we needed to cook all our meals. The AC is WONDERFUL! The cable isn’t the best, only cartoon network was available for the kids but we had our kids outside most of the time so they didn’t really care to watch tv. I do suggest if you have littles to pack them a life vest. The dam opens in the evening and the water runs at a pretty high speed. We enjoyed our stay so much we are already planning our next trip to this house. The outside of the property is what we fell in love with! So much room for activities lol. Lastly, communication with the property manager is excellent! We had a minor hiccup on arrival but it was fixed fairly quickly. We also needed more propane to grill out and they brought it to us right away. They were really good at checking in on us to make sure we weren’t in need of anything else. If you want to relax, fish and cook out then book this house!
Comment from Hotel Management
Oct. 28, 2023 by VrboOwner, Hotel Management
Thank you, Eglae, for your feedback and bringing some items to our attention that may need some TLC. We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. We look forward to welcoming you back for another wonderful getaway in the future!
by A traveller
Water
Posted Jul. 23, 2023 on HomeAwayRiver behind the house runs from 4pm to 10pm. The dam is opened and the water is moving at a rate that you can't swim in. Also there is no wifi. The water in the house has a bad smell to it.
Comment from Hotel Management
Aug. 7, 2023 by VrboOwner, Hotel Management
Thank you for your review, David. We sincerely apologize for the issue that you encountered with the water. We have provided your valuable feedback to our local operations manager, and we will follow up to ensure that all your concerns will be resolved. Please know that our guest services are available 24/7 to assist our guests with any concerns they might have. We hope we have the chance to impress you in the future.
by A traveller
Great Lake house
Posted Apr. 20, 2023 on HomeAwayThis place is wonderful. Great place to stay, fish and hang out on the lake. We will definitely stay here again
by A traveller from Duncanville, TX
River House, Colorado River, Texas
Posted Jan. 1, 2022 on HomeAwayThank you so much for the opportunity to stay at your lake home for the Christmas Holiday. We thoroughly enjoyed the peace and quiet. Just what we needed to get away from the busy city life. We spent most of our time relaxing on the incredible patio and just taking in the view and the sight and sounds of the ducks and geese flying in. It was early to rise to watch the sun come up and drink our coffee on the patio. Our evenings were spent on the patio watching the sun set. Gorgeous. Our dog had a blast being able to run around freely in the fenced yard. Again, thank you.
by A traveller
Quiet stay
Posted Oct. 17, 2021 on HomeAwayQuick family get away with our fur baby as well. Really appreciated the fenced in yard, quiet location and wonderful views. Would definitely stay here again.
by A traveller
Awesome weekend on the river!
Posted May 31, 2021 on HomeAwayGreat place to stay. Clean, well stocked kitchen, bath towels and beach towels. Great washer and dryer and the water area is fantastic. Kayaks were an added pleasure. Dish TV and we have ATT and had WiFi and service most of the time. Water with rocks keeps down the fast watercraft and made it nice for this holiday weekend to be able to enjoy the kayaks and swim without getting run over. Will definately stay again!
by A traveller
Great place to relax and enjoy nature
Posted Sep. 11, 2020 on HomeAwayGreat facility and grounds, fantastic fenced yard for pets. Great views , very quiet and peaceful setting overlooking the river.
by A traveller from San Antonio, TX
River house
Posted Sep. 8, 2020 on HomeAwayEnjoyed the kayaks.
Caught a few fish.
Brought our own drinking water - previous comments correct about tap water smelling/tasting odd.
Received info needed for check in day of , but attempts to contact property manager with questions earlier in the week were unsuccessful.
Overall great place. Would return.
Comment from Hotel Management
Jun. 21, 2023 by VrboOwner, Hotel Management
Thank you for choosing to stay with us! We are glad to hear you enjoyed your home. We sincerely apologize you had difficulty reaching our staff. Due to COVID-19, our call and email volume have been higher than expected. We have increased our staffing levels for our customer service team so we can better fill our guest's needs. We are sorry this experience had a negative impact on your stay, and we hope to have the chance to impress you in the future!
