Note fondée sur 65 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
5,0 Service et personnel
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Poppy birthday
Publié le 3 sept. 2024 sur HomeAwayBeautiful architecture. Excellent kind host. Nice plentiful towels. Extra touches, shampoos, lotions. Well stocked kitchen. Very dirty: many dead bugs, spiderwebs covering windows, walls, scorpions that we had to stomp & stung a pet leading to serious injury. Uncomfortable worn, lumpy mattresses. Cigarette odor (1bd).
Commentaires de Gestion de l’hôtel
7 sept. 2024 par VrboOwner, Gestion de l’hôtel
Wow we usually get 5 star reviews. I'm so sorry that you had a bad experience. When you left, I thought all was well. I let you check in early, you left late and I didn't complain about that.
As far as spider webs on the front porch. I had told you that we just knocked them down the day before, but they were back the next day. The much needed rain had brought the scorpions in my other house as well. We spray once a month for insects but country lake property is really hard to keep the spiders down. This is the country and I know you're not use to country life.
Now for the mattresses they are very expensive mattresses and we get compliments on them all the time. So I guess that is a matter of taste.
You told me that the dog got stung on the nose and you gave it benadryl and the dog was fine after that.
Our home is a no smoking allowed home and I don't smoke and never smelled smoke it there. Don't get it. I asked the maid if she smelled smoke in there and she didn't ether. We haven't had anyone in there in a month or so, so that's weird.
Anyone that reads this review, please look at all my other reviews. You will find mostly 5 stars. We pride ourself on good reviews and this one kills me.
par un voyageur
Family reunion
Publié le 11 juill. 2024 sur HomeAwayWe really enjoyed our stay this house. It was quiet and had a peaceful setting.
par un voyageur
Easter getaway
Publié le 9 avr. 2023 sur HomeAwayThis property was amazing. When they say fully stocked they werent kidding. Coffee maker. Tons of silverware, plates, cups, wine glasses, shot glasses, measuring spoons and cups, knives, towels, etc. Property owner was very friendly. Read previous reviews of uncomfortable beds and couches and this was not the case. Couches were great even had throw blankets on them. Only thing to make the stay better would be the water levels for the lake to be up. But out of anybodys control and was mentioned to us by the owner so we left boat and jetskis home. We could have driven half a mile for lake boat ramp access but when we got there we didnt want to leave. Pictures does not show how big the cabin really is. When we arrived we were surprised how much open space was available. Also had a cool spot to have some drinks and bbq about a 5 minute walk from the property. Would definitely recommend staying here as we will visit back in the future.
par un voyageur
Wonderful place to stay!
Publié le 4 août 2022 sur HomeAwayThis is our second time to stay at this property and we enjoyed everything about it. Even with the lake levels down, we had a wonderful time and my kids are already wanting to go back!
Commentaires de Gestion de l’hôtel
31 août 2022 par VrboOwner, Gestion de l’hôtel
Thanks Misty, I'm glad you had a good time. Hopefully we will be getting some water back in the lake soon. We have also started building a pavilion for weddings and parties. Hope you can book again soon.
par un voyageur
Shortfalls of a potentially great vacation venue
Publié le 28 juill. 2022 sur HomeAwayThe owner was not entirely up front with the lake level issue; he failed to mention that the lake was 30% down from normal pool and that "waterfront/mud front" access was 1/8th mile away on the exposed lake bottom (while on-line photos still depict lake water in the cove no more than 100 feet from the front door step). Swimming in the lake was virtually impossible. He also failed to send me pictures (worth 1000 words) reflecting this issue even though he said he would. We understand that he has no control over the lake level or the weather; however, a more forthright response would have been appreciated.
The "queen-size" bedding in each of the four (4) bedrooms downstairs was deplorable; it is way beyond anything remotely comfortable and should be replaced. The bed frames had no head or foot boards, would not remain in place, and would move across the floor during the night. None of the six (6) adults in my party got a single decent night's sleep.
The furniture suffers from the same malady........overstuffed couches with little stuffing left.
The two (2) restrooms have no ventilation and no means to acquire it. Normal use made for sweaty conditions before one could finish drying off after a shower.
I have no doubt that our experience would have been much better had we not had to deal with extremely low lake water levels and extreme heat, again not the owner's fault. However, even if the lake was back to normal and the weather was warm and balmy, the other deficiencies would still remain. Even the owner's addition of a nice laundry room was diminished by the fact that it is attached to the owner's residence, not the lodge (approximately 200 feet away).
Unfortunately for us, this is one vacation destination that we won't soon forget and for all the wrong reasons. The owner's cordial nature, and the great potential that the venue still holds, was overshadowed by circumstances and conditions that the owner could/should address.
Commentaires de Gestion de l’hôtel
4 août 2022 par VrboOwner, Gestion de l’hôtel
Just wanted to respond to you review.
I'm sorry about the lake level.
Lake Level - I did call you before the rental dates and let you know about the lake level being low way ahead of time. I told you it was two hundred yards from the cabin.
I had one customer that wanted to cancel because of the low level, and we worked it out to replace the date with one later this year even though our cancelation policy says no refunds for cancelation.
Beds - the beds are Corsicana mattress company beds. They were not cheap beds by any means. I get compliments on them all the time. I have had one complaint recently, so I am going to see what's up with that.
Couches - You said they were overstuffed but no stuffing left. I can't get my head around this. They are not worn out or torn in any way. They are both leather. I would have noticed a tear in them.
Bath ventilation - Both baths have fans in them, the switch is on the wall next to the light switch. There are also windows in both bathrooms.
Laundry Room - We did add a laundry last year for convenience of our customers. We could not fit it in the same building, so we added it on the end of our new garage. It is a little walk to it, but it is really nice and clean and roomy, and the room is self-contained. It also has two washers and two dryers.
Owners note - I usually get 5 star ratings but since the water is low, I have gotten two not so favorable reviews. I wish tenants could let me know about issues while they are here. That way I could address the problems while they are here. I could have found out which bed(s) was a problem or tell them how to turn on a bath vent fan etc.
Again sorry about the lake level.
par un voyageur
Nice get away!
Publié le 21 juill. 2022 sur HomeAwayOur family had a very relaxing time at the lake cabin. Everything we needed at the home was there and allowed us to enjoy our time together. Though temperatures were extreme, the porch was a perfect place for us to relax and enjoy.
Commentaires de Gestion de l’hôtel
21 juill. 2022 par VrboOwner, Gestion de l’hôtel
Thanks for coming. I was on vacation, so I was not able to meet you. I'm glad you had a relaxing time. Sorry about the weather and lake level.
par un voyageur
Family reunion
Publié le 22 juin 2022 sur HomeAwayThis place is lovely, but does not accommodate 16. We booked when web site said 20 then it was changed to 16 persons by owner. Accommodates 8 persons easily but not 20 persons, not 16 persons not 12. persons The lofts are not accessible safely due to straight up 90 degree ladders. Mattresses were terrible. Wont stay here again.
Commentaires de Gestion de l’hôtel
25 juin 2022 par VrboOwner, Gestion de l’hôtel
I'm sorry that you did not enjoy your stay. I wish you would have discussed your problems with me previously. When I talked with you and your guests during your stay, you said everyone was having a good time so I was a little confused by your comments.
The website said 20 max but only beds for 16. Occasionally I've had people ask if they could bring a few more and put out air mattresses. We had to have a stopping point. The website has a very good description of the rooms. 4 Rooms with Queens in each and 2 lofts with 4 twin beds in each.
You were also told about the loft ladders. Kids love them but adults don't like climbing ladders.
The mattresses are very high quality from Corsicana Mattress Company. I've had a lot of people said they slept very comfortable on them.
Again sorry for your disappointment.
par un voyageur
Great spot for a retreat.
Publié le 14 juin 2022 sur HomeAwayLocation is great - better than the photos. Only downside is water level right now, but that's out of the owner's control. Would love to go back.
Commentaires de Gestion de l’hôtel
14 juin 2022 par VrboOwner, Gestion de l’hôtel
Sorry about the water level. Let's all pray for rain.
par un voyageur
Very nice.
Publié le 8 juin 2022 sur HomeAwayHad a great stay. Will definately consider staying again.
par un voyageur de Abilene, TX, USA
Great Family Getaway
Publié le 30 mai 2022 sur HomeAwaySuper easy all the way through. Dave was great and super responsive. The whole family had a nice relaxing time. Will definitely come stay again
Commentaires de Gestion de l’hôtel
31 mai 2022 par VrboOwner, Gestion de l’hôtel
Thanks buddy