Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
attention!
Publié le 2 avr. 2015 sur HotelsDepuis quand je suis arrive a Bucharest j`ai telephone 10 fois et c`ete personne qui me reponde .J`ai pas trouve le numero de la rue pour ce appartment et je crois qu'il existe pas .j'avais fait une autre reservation.mais attention pour ces appartement ont peut pas faire une anulation !!!tres etrange!!!!
par veronique de strasbourg
très bon sejour
Publié le 30 mars 2015 sur Hotelstrès bien situé au centre de la ville. arret de metro en bas de l'immeuble.
par un voyageur
Publié le 22 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2022 par Simona, Gestion de l’hôtel
Hello,Yaron Naveh, the reviewer, never stayed at our property because he cancelled free of charge his booking(s). He did one booking with us on 31st of August, we responded immediately, he never answered back, after which he changed the dates several times, again never answering back. And finally cancelling it.Plus, he doesn't provide any details in his review.I do not understand why Hotels.com allows to be posted reviews by persons who never stayed with us. I will post a complain with Hotels.com for this.Simona @ Bucharest Services Apartments
par un voyageur
Smoking room when it should not be allowed.
Publié le 26 juin 2021 sur HotelsThe apt was nothing great. Communication very bad and the worst problem the apt smells of cigarettes badly
Commentaires de Gestion de l’hôtel
2 juill. 2021 par Simona, Gestion de l’hôtel
Dear Claudio,
Thank you for taking the time to write your feedback!
The communication was considered bad by the guest because somehow Hotels.com mobile interface is showing our location at Unirii Square, and not in the Old Town and the City Center. And when he arrived at the apartment, he was convinced that we were indeed in the very city center...
Regarding the smoking, we do not allow smoking inside, only on the balcony. Plus, we always make sure that the maids are airing each apartment after each check-out.
With kind regards,
Simona @ Bucharest Serviced Apartments
par un voyageur
Great place, super clean, all rules are followed
Publié le 24 nov. 2020 sur HotelsAs advertised, the location of the apartment in the heart of city is perfect and can't be better. The metro is few meters as well, which is really good since it provides a quick link to the rest of the city. All shops were open, except restaurants. Still patios are open, with heaters. Food deliveries services are plenty to choose from. The apartment's facilities were complete, just like home. Washer, hair dryer, iron, fully equipped kitchen. The living room has a work desk, TV and a lovely dining area. The quiet bedroom has an over-sized closet, in which even a suitcase fits. Matress very comfy. The clean apartment has a fully-equipped kitchen. The place is very comfortable, and very quiet. The black-out drapes in living & bedroom are a big plus.
Cleaning was more than great - not a bit of dust, everything was sanitized. Cleaning services are very good indeed and all rules required by COVID-19 are followed.
Pre-check-in communication with the staff via WhatsApp was fast, very fast, all needed details were communicated to us before arrival in Bucharest. The check-in was meet and greet, which is great, even in these murky times. The person who waited us was more than careful, used a mask and kept the distancing, even more than 2 meters, and observed all the safety measures. Plus, I got all needed info.
Commentaires de Gestion de l’hôtel
25 nov. 2020 par Simona, Gestion de l’hôtel
Dear Navin,
We thank you for taking the time to post your positive feedback and for your kind words.
We are very pleased that you had enjoyed your apartment in the center and appreciated our care about cleaning and safety measures. We do absolutely all that is needed in this murky times, as you said it:)
All the best,
Simona @ Bucharest Serviced Apartments
par un voyageur
Great apartment with good location
Publié le 1 avr. 2020 sur HotelsThe apartment was great. It had a wonderful view, nice kitchen with washing machine, and a very comfortable bed. The location was close to everything. Simona was there to greet us and was just a phone call away.
imona
Commentaires de Gestion de l’hôtel
5 mai 2020 par Simona, Gestion de l’hôtel
Dear Royce,
Thank you for your kind feedback and I am really glad you enjoyed your stya, the very central location and the fact that everything was at your doorsteps!
All the best,
Simona @ Buchaerst Serviced Apartments
par un voyageur
Decent apartment well located.
Publié le 20 août 2019 sur HotelsSpacious apartment, reasonably comfortable. Location just a couple of minutes walk from Old Town with its many restaurants. Air con worked well in the living room; only a fan in the bedroom. Wifi was fine. No pickup from the train station, as was written on Hotels.com. Drivers apparently on vacation. No late check out, also written on Hotels.com. After check out we were able to store our bags at the office, a ten minute walk away. Owner might consider investing in a couple of decent sized glasses and a new skillet.
Commentaires de Gestion de l’hôtel
21 août 2019 par Simona, Gestion de l’hôtel
Dear Guest,
Thank you taking the time to write a feedback, which is very useful for us. I do apologize for the missing train station pickup, but we had a shortage of drivers, due to holiday time. Regarding the addition to the kitchen we added new glasses and a new skillet as per your good suggestion.
One more time thank you for being our guest!
Best wishes,
Simona @Bucharest Serviced Apartments
par un voyageur
Publié le 17 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2019 par Simona, Gestion de l’hôtel
Thank you Teodora for your time and your feedback!
Appreciate it!
Best wishes,
Simona
par un voyageur
Great location and comfortable place
Publié le 11 avr. 2019 sur HotelsIt's located just a few blocks from the center and there are many attractions and shops to visit. The place is renovated, clean and has WiFi and TV. Definitely a great place to stay. As there is kitchen and laundry machine in the place, you can save a lot.
Commentaires de Gestion de l’hôtel
19 avr. 2019 par Simona, Gestion de l’hôtel
Dear Jose,
Thank you for your kind feedback.
I am glad you appreciated the central location and the fact that savings can be done, by having a kitchen and washing machine.
With kind regards,
Simona
par un voyageur
Excellent location near Old Town
Publié le 19 févr. 2019 sur HotelsExcellent location! Less than 5 minute walk to the restaurants in Old Town. Nice, clean small room with kitchenette, washer, TV with several English speaking channels, small balcony overlooking a restaurant, comfortable bed. No hassle check-in or check-out. Great place as a single traveler. Stayed 3 nights. Simona met me with the key, showed me the apartment, and told me several interesting sights to visit in the area. Thank you for being a great host. Hope to be back soon.
Commentaires de Gestion de l’hôtel
20 févr. 2019 par Simona, Gestion de l’hôtel
Dear Jamie,
Thank you for taking the time to post details about your stay in Bucharest.
I am glad you enjoyed the studio and its location.
Hoping to have you as a guest next time!
Best wishes,
Simona