Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 nov. 2022 sur Expedia
Well located hotel, front desk staff was ok, cleanliness was ok, but: no sound isolation internally, room window was broken, almost no light in the room, didn't close properly, shower flooded the bathroom, breakfast staff wouldn't answer to greetings, common toilets barred by garbage bags, but they would still tell you to go there. Many of these things could be solved rather easily, wouldn't recommend until they are fixed.
Commentaires de Gestion de l’hôtel
9 mai 2023 par Mihaela Popescu , Gestion de l’hôtel
Dear Christel,Thank you for taking time to share your feedback with us.It is a pleasure to read that you appreciated the location and friendliness of our hosts.As a valued guest, we see that there is room for impruvement based on your feedback.I inform you that all the mentioned inconveniences have been resolved.Please accept our apology for not meeting your expectation during your stay.We are truly sorry you had issue with the noice.We will make sure it won't happen again next time you decide to visit us and we will assign you a quiet room with a view of the inner courtyard.Hope to see you soon!Best Regards,Mihaela Popescu
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Antonio Iorio, General Manager, Gestion de l’hôtel
Dear Guest, It is delightful to find out that you had such a positive experience during your stay at our hotel. We do our best to make all our guests a pleasant stay at our hotel and we want to improve after you leave, your opinion is most important to us. Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Kind regards,
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Antonio Iorio, General Manager, Gestion de l’hôtel
Dear Guest, It is delightful to find out that you had such a positive experience during your stay at our hotel. We do our best to make all our guests a pleasant stay at our hotel and we want to improve after you leave, your opinion is most important to us. Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Kind regards,
par un voyageur
Publié le 15 oct. 2024 sur Hotels
καθαρό ,άνετο δωμάτιο, στην καρδιά του Βουκουρεστίου, με εύκολο και φτηνό παρκινγκ στον παράλληλο δρόμο με το ξενοδοχείο (30 lei/24ωρο) πλούσιο πρωινό .πολύ ευγενικό προσωπικό (ιδιαίτερα ο κύριος Γιώργος στην αίθουσα του πρωινού ,αλλα και όλες οι κυρίες που το ετοιμάζουν).
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Antonio Iorio, General Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking time to sharing your experience. Your kind words about our staff and services are highly appreciated. We are indeed fortunate to be situated in such a fantastic location, providing our guests with easy access to various attractions. We're pleased that it added value to your stay. We are glad that you were able to enjoy the breakfast offered by our property and that it was to your liking.We hope to have the pleasure of welcoming you back soon for another enjoyable stay.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Antonio Iorio, General Manager, Gestion de l’hôtel
Dear Mr. Sergio, It is delightful to find out that you had such a positive experience during your stay at our hotel. We do our best to make all our guests a pleasant stay at our hotel and we want to improve after you leave, your opinion is most important to us. Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Kind regards,
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Antonio Iorio General Manager, Gestion de l’hôtel
Dear Mr. Antonio, Thank you for taking time to write the experience during your stay at our hotel. We do our best to make all our guests a pleasant stay at our hotel and we want to improve after you leave, your opinion is most important to us. Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Kind regards,
par un voyageur
Publié le 19 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
30 sept. 2024 par Antonio Iorio, General Manager, Gestion de l’hôtel
Dear Mr. Nick, It is delightful to find out that you had such a positive experience during your stay at our hotel. We do our best to make all our guests a pleasant stay at our hotel and we want to improve after you leave, your opinion is most important to us. Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Kind regards,
par un voyageur
Great base! Reception Staff are the loveliest!
Publié le 17 sept. 2024 sur HotelsIt was absolutely fine for a one night business trip. I'm not sure if they cleaned the floor (my socks!!!) but everything else was really very good. Lovely girl at the checkin desk when we arrived, but I think she doesn't know local places.
I'd stay here again though.
Definitely recommend.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Antonio Iorio, General Manager, Gestion de l’hôtel
Dear Mrs. Lisa, Thank you for taking time to sharing your experience. Your kind words about our staff and services are highly appreciated. Sorry, but she is a new employee, the next time you visit us, she will definitely have more knowledge.We're pleased that it added value to your stay. Your feedback will be used to improve our services and ensure that such issues do not recur in the future. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Kind regards,
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Located well for access to the old town, plenty of local restaurants and bars. Disappointed there was no bar in the hotel, overall cleanliness of the room and bathroom was good but the beds and nightstands need to be moved for regular cleaning. Room at the front of the hotel were very noisy. Staff were excellent and very helpful.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Antonio Iorio, General Manager, Gestion de l’hôtel
Dear Mrs. Julie, Thank you for taking time to sharing your experience. Your kind words about our staff and services are highly appreciated. We are indeed fortunate to be situated in such a fantastic location, providing our guests with easy access to various attractions. We're pleased that it added value to your stay. Your feedback will be used to improve our services and ensure that such issues do not recur in the future. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Kind regards,
par un voyageur de Secchiano Marecchia
Publié le 24 août 2024 sur Expedia
Colazione scadente, zona rumorosa di notte.
Commentaires de Gestion de l’hôtel
29 août 2024 par Alina Constantin Guest Relations Manager Central&V, Gestion de l’hôtel
Dear Guest, Thank you for sharing your feedback about your stay at our hotel, and we're sorry to find out that you had a disappointing experience. We appreciate your comments. It's important to us that our guests are comfortable during their stay, and it seems that we fell short in this regard. Your feedback will be used to improve our services and ensure that such issues do not recur in the future. We would love the opportunity to provide you with a better experience on a future visit. Your comfort and satisfaction are important to us, and we hope to have the chance to make it right in the future.
