Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 nov. 2022 sur Expedia
Well located hotel, front desk staff was ok, cleanliness was ok, but: no sound isolation internally, room window was broken, almost no light in the room, didn't close properly, shower flooded the bathroom, breakfast staff wouldn't answer to greetings, common toilets barred by garbage bags, but they would still tell you to go there. Many of these things could be solved rather easily, wouldn't recommend until they are fixed.
Commentaires de Gestion de l’hôtel
9 mai 2023 par Mihaela Popescu , Gestion de l’hôtel
Dear Christel,Thank you for taking time to share your feedback with us.It is a pleasure to read that you appreciated the location and friendliness of our hosts.As a valued guest, we see that there is room for impruvement based on your feedback.I inform you that all the mentioned inconveniences have been resolved.Please accept our apology for not meeting your expectation during your stay.We are truly sorry you had issue with the noice.We will make sure it won't happen again next time you decide to visit us and we will assign you a quiet room with a view of the inner courtyard.Hope to see you soon!Best Regards,Mihaela Popescu
par un voyageur
Lovely hotel for short break
Publié le 8 août 2024 sur HotelsVery helpful and friendly reception staff. Excellent location for old town to get out and about sightseeing easily. Would stay again!
Commentaires de Gestion de l’hôtel
9 août 2024 par Alina Constantin Guest Relations Manager Central&V, Gestion de l’hôtel
Dear Mrs. Samantha, Thank you for taking time to sharing your experience. Your kind words about our staff and services are highly appreciated. We are indeed fortunate to be situated in such a fantastic location, providing our guests with easy access to various attractions. We're pleased that it added value to your stay. Your feedback will be used to improve our services and ensure that such issues do not recur in the future. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.
par un voyageur
Publié le 5 août 2024 sur Expedia
Some of the staff members were very helpful and professional. Take a taxi back to the airport. Less hassle and don’t need to confirm it workdays in advance. Overall ok experience. As mentioned before, some of the staff really went above and beyond. Thank you.
Commentaires de Gestion de l’hôtel
6 août 2024 par Alina Constantin Guest Relations Manager Central&V, Gestion de l’hôtel
Dear Mr. Adrian,It is delightful to find out that you had such a positive experience during your stay at our hotel. Your kind words about our staff and services are highly appreciated. We're pleased that it added value to your stay. Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The positives were that the staff were lovely, the breakfast was good and the Hotel was clean. The negative was there wasn't much of a view from our room
Commentaires de Gestion de l’hôtel
2 août 2024 par Alina Constantin Guest Relations Manager Central&V, Gestion de l’hôtel
Dear Mrs. Nabila, It is delightful to find out that you had such a positive experience during your stay at our hotel. We do our best to make all our guests a pleasant stay at our hotel and we want to improve after you leave, your opinion is most important to us. Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Nothing special
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Alina Constantin Guest Relations Manager Central&V, Gestion de l’hôtel
Dear Mr. Stanislav, It is delightful to find out that you had such a positive experience during your stay at our hotel. We do our best to make all our guests a pleasant stay at our hotel and we want to improve after you leave, your opinion is most important to us. Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
It needed a new carpet. The bathroom was tiny. Overall, it the room was clean and it was an ok value.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Alina Constantin Guest Relations Manager Central&V, Gestion de l’hôtel
Dear Mr. James,Thank you for sharing your feedback about your stay at our hotel.We appreciate your comments. It's important to us that our guests are comfortable during their stay. Your feedback will be used to improve our services and ensure that such issues do not recur in the future. We would love the opportunity to provide you with a better experience on a future visit. Your comfort and satisfaction are important to us, and we hope to have the chance to make it right in the future. Kind regards,
par un voyageur
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Alina Constantin Guest Relations Manager Central&V, Gestion de l’hôtel
Dear Mr. Elco,Thank you for sharing your feedback about your stay at our hotel.We appreciate your comments. It's important to us that our guests are comfortable during their stay. Your feedback will be used to improve our services and ensure that such issues do not recur in the future. We would love the opportunity to provide you with a better experience on a future visit. Your comfort and satisfaction are important to us, and we hope to have the chance to make it right in the future. Kind regards,
par un voyageur
Publié le 12 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2024 par Alina Constantin Guest Relations Manager Central&V, Gestion de l’hôtel
Dear Mrs. Linda,It is delightful to find out that you had such a positive experience during your stay at our hotel. We hope to have the pleasure of welcoming you back in the near future for another enjoyable stay. Thank you for your appreciation!
par un voyageur
Publié le 30 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2024 par Alina Constantin Guest Relations Manager Central&V, Gestion de l’hôtel
Dear Milhiker,It is delightful to find out that you had such a positive experience during your stay at our hotel. We do our best to make all our guests a pleasant stay at our hotel and we want to improve after you leave, your opinion is most important to us.Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back in the near future for another enjoyable stay
par un voyageur
Publié le 6 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mai 2024 par Alina Constantin Guest Relations Manager Central&V, Gestion de l’hôtel
Dear guest,Thank you for choosing our hotel and for your recent stay. We hope you enjoyed your time here and that you will return soon.We do our best to make all our guests a pleasant stay at our hotel and we want to improve after you leave, your opinion is most important to us.
