Note fondée sur 53 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear guest, We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards, Robert Mogodan, FO Manager
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear guest, We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards, Robert Mogodan, FO Manager
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear guest, We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards, Robert Mogodan, FO Manager
par un voyageur de Wollstonecraft
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear guest, We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards, Robert Mogodan, FO Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Die Zimmer entsprechend vom Zustand und Einrichtung nicht dem 4*-Niveau. Die Zimmer mit Blick auf das Parlament liegen an eine auch nachts stark befahrenen Straße bei schlecht isolierten Fenstern.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear guest,Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations, particularly regarding the room condition and street noise.At Continental Forum București, we encourage our guests to notify our reception team of any discomfort or issues, no matter how minor they may seem. This allows us to address concerns promptly and strive to ensure a more pleasant stay.Please rest assured that we will review your comments with our team to make the necessary improvements. If you have any additional feedback or if there's anything specific we can do to enhance your experience, please let us know.We hope to have the opportunity to better serve you in the future.Best regards,
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear guest, We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear guest,We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future.
par un voyageur
Publié le 29 août 2024 sur Hotels
No Concierge, Bedrooms are very basic. Rubbish bin ion bathroom but not in bedroom. No Kleenex. Only 1 pillow per bed. You are a 3 star, not a 4 star. Huge hotel but no swimming pool. On night 2 I was told that I could not eat dinner in the hotel as they had a group there. After I made a fuss, they let me in and In had a meal off the alacarte menu.
Commentaires de Gestion de l’hôtel
29 août 2024 par Amalia Petre-Shift Leader, Gestion de l’hôtel
Dear guest, Thank you for sharing your feedback with us. We sincerely apologize for the aspects of your stay that did not meet your expectations. Your comments about the room amenities, such as the absence of certain items and the limited number of pillows, have been noted, and we will work on addressing these concerns to improve the comfort of our guests. We are also sorry for the inconvenience you experienced regarding dinner arrangements. While we occasionally host larger groups, we strive to ensure all our guests feel welcomed and accommodated. We are glad that we could ultimately offer you a meal from our à la carte menu, but we regret that the initial communication fell short. While we may not have certain facilities like a swimming pool, we aim to provide a high-quality experience in all other aspects of our service. Your feedback is invaluable to us in striving towards that goal, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience. With warm regards, Amalia Petre-Shift Leader
par un voyageur
Publié le 20 août 2024 sur Expedia
Good over all. Coffee in room was not supplied. Need garbage can in main room.
Commentaires de Gestion de l’hôtel
29 août 2024 par Amalia Petre-Shift Leader, Gestion de l’hôtel
Dear guest, Thank you for your feedback! We're glad to hear you had an overall good experience. We apologize for the inconvenience caused by the lack of coffee supplies in the room and the missing garbage can in the main area. Your comments are valuable to us, and we will make sure to address these issues to improve our guests' comfort. We hope to welcome you back soon! Kind regards, Amalia Petre-Shift Leader
par un voyageur
Publié le 18 août 2024 sur Expedia
Gutes Hotel für Sightseeing. 15 Minuten Fußweg zum Palast des Volkes und auch Lipscani ist fußläufig erreichbar (25 Minuten). Innerhalb kurzer Fußwege gibt es leider keine Restaurants. Das Frühstück ist sehr gut.
Commentaires de Gestion de l’hôtel
19 août 2024 par Robert Mogodan- Fo Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We’re glad to hear that our location was convenient for your sightseeing, with both the People's Palace and Lipscani within walking distance. We’re also pleased that you enjoyed our breakfast offerings.We understand that the lack of nearby restaurants was an inconvenience, and we appreciate your feedback. We hope to have the pleasure of welcoming you back to Continental Forum Bucharest for another enjoyable stay.Best regards,Robert MogodanFront Office Manager
