Ratings based on 46 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 29, 2024 on Hotels
No Concierge, Bedrooms are very basic. Rubbish bin ion bathroom but not in bedroom. No Kleenex. Only 1 pillow per bed. You are a 3 star, not a 4 star. Huge hotel but no swimming pool. On night 2 I was told that I could not eat dinner in the hotel as they had a group there. After I made a fuss, they let me in and In had a meal off the alacarte menu.
Comment from Hotel Management
Aug. 29, 2024 by Amalia Petre-Shift Leader, Hotel Management
Dear guest, Thank you for sharing your feedback with us. We sincerely apologize for the aspects of your stay that did not meet your expectations. Your comments about the room amenities, such as the absence of certain items and the limited number of pillows, have been noted, and we will work on addressing these concerns to improve the comfort of our guests. We are also sorry for the inconvenience you experienced regarding dinner arrangements. While we occasionally host larger groups, we strive to ensure all our guests feel welcomed and accommodated. We are glad that we could ultimately offer you a meal from our à la carte menu, but we regret that the initial communication fell short. While we may not have certain facilities like a swimming pool, we aim to provide a high-quality experience in all other aspects of our service. Your feedback is invaluable to us in striving towards that goal, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience. With warm regards, Amalia Petre-Shift Leader
by A traveller
Posted Aug. 20, 2024 on Expedia
Good over all. Coffee in room was not supplied. Need garbage can in main room.
Comment from Hotel Management
Aug. 29, 2024 by Amalia Petre-Shift Leader, Hotel Management
Dear guest, Thank you for your feedback! We're glad to hear you had an overall good experience. We apologize for the inconvenience caused by the lack of coffee supplies in the room and the missing garbage can in the main area. Your comments are valuable to us, and we will make sure to address these issues to improve our guests' comfort. We hope to welcome you back soon! Kind regards, Amalia Petre-Shift Leader
by A traveller
Posted Jul. 17, 2024 on Expedia
Comment from Hotel Management
Jul. 22, 2024 by Robert Mogodan- Fo Manager, Hotel Management
Dear guest, We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards, Robert Mogodan, FO Manager
by A traveller
Posted Jul. 8, 2024 on Hotels
Comment from Hotel Management
Jul. 11, 2024 by Robert Mogodan- Fo Manager, Hotel Management
Dear guest, We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards, Robert Mogodan, FO Manager
by A traveller from Chula Vista
Posted Jun. 17, 2024 on Expedia
The big plus for this hotel is, it is close and just walking distance to the Parliament and other attractions and breakfast is included in our stay. But our room looks so out dated. The carpeting and bed had seen better days. The hotel reception has a strong musk scent.
Comment from Hotel Management
Jun. 25, 2024 by Robert Mogodan- Fo Manager, Hotel Management
Dear guest,It was a pleasure having you at Continental Forum Bucuresti. Thank you for sharing your feedback with us here! Our rooms were renovated in 2021 in proportion to 80% and we will continue this process in the future. Since it is very difficult for us to completely change the appearance of the hotel, we put the greatest emphasis on the quality of service provided by our team. Best Regards
by A traveller
Posted Jun. 13, 2024 on Expedia
The hotel is very basic. Good staff. Not lots of choice for breakfast.
Comment from Hotel Management
Jun. 14, 2024 by Robert Mogodan- Fo Manager, Hotel Management
Dear guest,Tahnk you for choosing Continental Forum Bucuresti and for your feedback.We understand that you were dissatisfied with our breakfast. Regarding the dishes offered for breakfast, we offer about 83 products daily. To guarantee quality and continuity, we have signed contracts at the chain level with suppliers that have the possibility of national coverage in Romania and with local producers. In this way, we want to guarantee the same quality every time you come back to us. During the serving interval, the breakfast staff supplements the dishes whenever necessary, depending on consumption. On the occasion of events or holidays, we can choose to introduce special dishes at breakfast.Kind regards,
by A traveller
Posted May 19, 2024 on Hotels
Comment from Hotel Management
May 27, 2024 by Robert Mogodan- Fo Manager, Hotel Management
We're glad we were able to offer you a pleasant experience and we're looking forward to having you as our guest again in the future. Kind regards, Robert Mogodan, FO Manager
by A traveller
Posted Feb. 16, 2024 on Expedia
Good service and good value.
Comment from Hotel Management
Feb. 19, 2024 by Robert Mogodan- Fo Manager, Hotel Management
Dear guest,Were glad we were able to offer you a pleasant experience and were looking forward to having you as our guest again in the future. Kind regards,
by A traveller
Nice rooms
Posted Feb. 7, 2024 on HotelsLovely hotel with large rooms, and nice baths. Great location!
The breakfast was very well done.
Comment from Hotel Management
Feb. 12, 2024 by Robert Mogodan- Fo Manager, Hotel Management
It was a pleasure having you at Continental Forum Bucuresti Thank you for sharing your lovely feedback with us here! I am delighted to know that you had a wonderful stay with us and that you appreciated the staff, location and overall facilities! We will be happy to welcome you again in the near future for another stay. Kind regards,
by A traveller
Posted Feb. 2, 2024 on Expedia
Comment from Hotel Management
Apr. 8, 2024 by Robert Mogodan- Fo Manager, Hotel Management
Dear guest,Thank you for choosing Continental Forum Bucuresti for your stay. We are sorry that your stay did not meet your expectations. We hope you will give us more details about your experience so that we can analyze and improve. We always recommend guests to notify their colleagues in the reception during their stay about any inconvenience in order to solve it as soon as possible, thus having a pleasant stay.Respectfully,
