Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2024 par Hotel Stil Old Town, Gestion de l’hôtel
Dear valued guest,Thank you so much for taking the time to leave us such a wonderful review and for awarding us with the highest score. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.We truly appreciate your feedback and we cannot wait to welcome you back for another amazing experience. Please do not hesitate to reach out to us if you need anything else.Warm regards, Stil Old Town
par un voyageur
Publié le 27 mars 2024 sur Expedia
Absolutly no heat verry cold and nobody said anything we only found out when we arrived and the lady told me that we cant have a refund
Commentaires de Gestion de l’hôtel
27 mars 2024 par Hotel Stil Old Town, Gestion de l’hôtel
Dear valued guest,Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations.We strive to provide the best possible experience for all our guests, and we regret that we fell short in your case. Your comments are important to us and we will use them to improve our services.We hope you will give us another chance to serve you in the future.Thank you for choosing to stay with us.Sincerely, Hotel Stil Old Town Management Team
par un voyageur
Publié le 12 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Stil Old Town, Gestion de l’hôtel
Dear valued guest,Thank you for taking the time to rate our hotel with a perfect score of 10. We are delighted to hear that you had an enjoyable stay with us. Your feedback is very important to us, and we appreciate your positive rating. We hope to have the pleasure of welcoming you back soon for another exceptional experience.Warm regards, Stil Old Town Management Team
par un voyageur
Publié le 16 févr. 2024 sur Expedia
The property is located on a street that feels quite rundown and not very nice to look at, however once inside everything was spotless and the rooms were very comfortable. It is also right in the centre of the old town, with lots of bars and restaurants at the end of the street.
The main thing to consider if booking here is mobility. The property description didn’t state how many stairs were in the property. My group had three rooms booked and all were up steep flights of stairs (there is no lift). The junior suite in particular is up an extremely high amount of stairs, lots of which are a bit unsteady and spiral staircases. Also, the rooms are split across two buildings which also wasn’t clear when booking. The buildings are next door to each other, but this isn’t ideal considering how many stairs we had to go up and down to get to all of the rooms.
Overall, I’d stay here again if it was assured I’d be able to get one of the rooms on the lowest floor.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Stil Old Town, Gestion de l’hôtel
Hello,Mrs. Laura, thank you for choosing our hotel for your stay and take time to share your experience with us, We always appreciate both positive and negative comments in order to offer our customers a unique and pleasant experience. We are happy to see that you had a pleasant stay and we hope that in the future we will have the pleasure of receiving you as a guest.Best Regards,Stil Old Town
par un voyageur
En møkkete, støyende og kald weekend i Bukuresti.
Publié le 10 déc. 2023 sur HotelsVi er en familie på fire som reiste på Weekendtur til Bucuresti, det kan anbefales på det sterkeste.
Vi ønsket å bo sentralt i gamlebyen og beliggenheten var absolutt sentral!
Stil old town ligger i en partygate med nattklubb i etg under. Leiligheten var smakfullt innredet, og støydempende ørepropper lå sirlig dandert ved siden av kaffekoppene. Nattklubbene stenger kl 05.00!
Vi hadde ikke strøm eller varmt vann i leiligheten, vannet i kranen var brunt eller skummende.
Siden leiligheten var så kald og vårt opphold var i medio desember, og dynene var best egnet til en varm sommernatt, ba vi om ekstra dyner. Vår familie på 4 fikk vi da gleden av å dele en ekstra dyne gjennom natten, de hadde ikke ekstra tepper heller.
Alt i alt en super helg med de beste! Vi reiste hjem kalde, møkkete, trøtte med mye latter og mange gode minner fra turen. Vi reiser gjerne tilbake til Bukuresti, men vil vurdere losji i et helt nytt perspektiv etter dette.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Stil Old Town, Gestion de l’hôtel
Hello,Mrs. Viktoria, thank you for choosing our hotel for your stay and take time to share your experience with us, We always appreciate both positive and negative comments in order to offer our customers a unique and pleasant experience. We will take into account what you mentioned in order to improve the services. We hope that in the future we will have the pleasure of receiving you as a guest.Best Regards,Stil Old Town
par un voyageur
Publié le 26 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Hotel Stil Old Town, Gestion de l’hôtel
Best Regards
par un voyageur
Lousy place
Publié le 19 oct. 2023 sur HotelsVery disappointing place. They have no front desk service at any time of the day or night.
You depend upon a code you have to enter to open the front door electronically. But the manager “ forgot” to give me the access code so you will struggle to get their attention to get inside the hotel and you are just arriving from the airport. Then you see how this electronic access/ device is a challenge for everyone because the try to make it work attemptyin battery change, or entire device change. If you are there during this challenging times , you will be locked out of the hotel and the surroundings of the place are deplorable , the street is very dirty ( I mean the garbage and the rats are everywhere. Well , it is the old town, the straight cats are well feed) .The caretaker /,house keeping employee from India is very nice and helpful and to be praised .
You can hardly clean yourself without a shower system . My advice: pay 10 dollars more a day for a real hotel .this place is not worthy the headache . Good luck trying to get into the Hotel and then with the terrible noise till 5 AM every day . The municipal cleaning crew of the street will wake you up at 7 am . Very lousy hotel , for more than 90 dollars a night, as Bucharest is a very nice but affordable place to visit . Very bad hotel to stay .
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Hotel Stil Old Town, Gestion de l’hôtel
Hello, thank you for taking the time to send us your feedback we always appreciate the positive or negative comments to be able to offer our guest a pleasant stay. The hotel is located in the center of Bucharest where there are many restaurants and clubs, we apologize for the inconvenience . The hotel operates only on an online basis, therefore there is no reception for someone to be permanently at the hotel.In relation to the streets and complaints, we mentioned that we made many notifications to the capital's city hall regarding the street to be permanently clean and to pay more attention. Best Regards
par un voyageur
Stay
Publié le 11 oct. 2023 sur HotelsKey punch no elevator and no reception is the low point of my stay . Overall,However all else was well great location and clean room
Commentaires de Gestion de l’hôtel
12 oct. 2023 par Hotel Stil Old Town, Gestion de l’hôtel
Hello, thank you for taking the time to send us your feedback, our hotel building is a historic building like most of the old town and we do not have legal permission to change the interior or exterior structure, the fact that access can only be made on stairs. Thank you again for sending us your feedback and we look forward to seeing you again in the future. Best Regard, Stil Old Town
par un voyageur
Publié le 3 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2023 par Hotel Stil Old Town, Gestion de l’hôtel
Best Regards , Hotel Stil Old Town
par un voyageur
Great location but avoid heavy bags
Publié le 5 sept. 2023 sur HotelsUpon arrival we couldn't get in the hotel as there is no manned reception. We should have received an email with an entry code 24 hours before arrival. The email never turned up.
However, a quick phone call to the provided number and this was sorted.
The room was clean and adequate for our needs. Unfortunately, there was no hot water but once again, a quick phone call and this was fixed within an hour.
Great location in the heart of Old Town but the trade off for this is the late night noise outside. So if you want quiet night then find a hotel that is away from the bars and clubs. But, I must add that the owners have done all they can to reduce the noise, just open your room window to hear the difference.
Directly across from the hotel are 3 craft beer pubs so if you like your beer with a little more flavor than generic lager these are the place to drink. Also just down the road is a sports bar with a Karaoke bar next door, and on either end of the street are fast food places.
The only hiccups were the lack of a lift inside. The hotel is split on 5 floors and you would not want to drag a heavy bag up to the highest floors.
Also the door entry system is glitchy, there were a few times when we were stuck in the hallway a few minutes because the room door lock didn't respond when entering the door code.
But these are minor points.
Overall, I would recommend hotel
Commentaires de Gestion de l’hôtel
28 sept. 2023 par Hotel Stil Old Town, Gestion de l’hôtel
Hello,thank you for taking time to send us your feedback, we always appreciate both negative or positive comments, we are take into account your feedback to offer our guest a pleasant stay. We are glad that you enjoy your stay with us, and we hope that in the future will have the pleasure to have you again at guest. Best regards, Stil Old Town .
