Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2024 sur Expedia
DO NOT STAY HERE! This is more of an Airbnb than a hotel. No staff is on site. They never emailed me my access code so I had to call. And I had to call several times a day since the code for the front door never worked. Other times that door wasn’t locked at all. There is no elevator and a lot of stairs that were on sensor lights which took a few steps to light. Dark! The shower glass only covered half which placed water everywhere. The hotel is in a street that’s not drivable. I had to walk to another hotel to get a taxi. By far the worst hotel I’ve stayed at. Don’t stay here!
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Stil Old Town, Gestion de l’hôtel
Dear Mr. Justin,Thank you for your feedback. I understand that you encountered issues with accessing the property and that you were given a low rating due to this situation.Please note that access codes are typically sent out in the morning before check-in, either via message or through the reservation platform. If you did not receive your access code, I encourage you to check your messages or the associated platform for any updates.If you have any further questions or require assistance, please do not hesitate to reach out. Best regards, Stil Old Town
par un voyageur de Oswestry
Publié le 7 oct. 2024 sur Expedia
Ideal location if you want to stay in the centre of the Old Town.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Stil Old Town, Gestion de l’hôtel
Dear Darren,Thank you so much for your wonderful 5 out of 5 rating! We're thrilled to hear that you enjoyed your stay and found the location excellent for exploring the old town. It's always our goal to provide a memorable experience, and your feedback means a lot to us. We hope to welcome you back soon!Best regards,
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Det behövs absolut ledstänger i trapporna som var både branta och delvis hala.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Stil Old Town, Gestion de l’hôtel
Dear Jan,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the discomfort you experienced with the stairs and appreciate your constructive comments.Your safety and satisfaction are our top priorities, and we understand how important it is for our facilities to meet the needs of all our guests. We will certainly take your suggestion regarding the installation of handrails under consideration as we continue to improve our property.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Thank you once again for your valuable feedback.Best regards,Stil Old Town
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Stil Old Town, Gestion de l’hôtel
Dear Mrs. Camilla,Thank you so much for your kind feedback! We are thrilled to hear that you enjoyed your stay at our hotel and that you rated us 10 out of 10. Your satisfaction is our top priority, and we look forward to welcoming you back in the future!Best regards,
par un voyageur
Publié le 13 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juin 2024 par Hotel Stil Old Town, Gestion de l’hôtel
Dear valued guest,Thank you so much for taking the time to leave us such a wonderful review and for awarding us with the highest score. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.We truly appreciate your feedback and we cannot wait to welcome you back for another amazing experience. Please do not hesitate to reach out to us if you need anything else.Warm regards, Stil Old Town
par un voyageur
Publié le 27 mars 2024 sur Expedia
Absolutly no heat verry cold and nobody said anything we only found out when we arrived and the lady told me that we cant have a refund
Commentaires de Gestion de l’hôtel
27 mars 2024 par Hotel Stil Old Town, Gestion de l’hôtel
Dear valued guest,Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations.We strive to provide the best possible experience for all our guests, and we regret that we fell short in your case. Your comments are important to us and we will use them to improve our services.We hope you will give us another chance to serve you in the future.Thank you for choosing to stay with us.Sincerely, Hotel Stil Old Town Management Team
par un voyageur
Publié le 12 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Stil Old Town, Gestion de l’hôtel
Dear valued guest,Thank you for taking the time to rate our hotel with a perfect score of 10. We are delighted to hear that you had an enjoyable stay with us. Your feedback is very important to us, and we appreciate your positive rating. We hope to have the pleasure of welcoming you back soon for another exceptional experience.Warm regards, Stil Old Town Management Team
par un voyageur
Publié le 16 févr. 2024 sur Expedia
The property is located on a street that feels quite rundown and not very nice to look at, however once inside everything was spotless and the rooms were very comfortable. It is also right in the centre of the old town, with lots of bars and restaurants at the end of the street.
The main thing to consider if booking here is mobility. The property description didn’t state how many stairs were in the property. My group had three rooms booked and all were up steep flights of stairs (there is no lift). The junior suite in particular is up an extremely high amount of stairs, lots of which are a bit unsteady and spiral staircases. Also, the rooms are split across two buildings which also wasn’t clear when booking. The buildings are next door to each other, but this isn’t ideal considering how many stairs we had to go up and down to get to all of the rooms.
Overall, I’d stay here again if it was assured I’d be able to get one of the rooms on the lowest floor.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Stil Old Town, Gestion de l’hôtel
Hello,Mrs. Laura, thank you for choosing our hotel for your stay and take time to share your experience with us, We always appreciate both positive and negative comments in order to offer our customers a unique and pleasant experience. We are happy to see that you had a pleasant stay and we hope that in the future we will have the pleasure of receiving you as a guest.Best Regards,Stil Old Town
par un voyageur
En møkkete, støyende og kald weekend i Bukuresti.
Publié le 10 déc. 2023 sur HotelsVi er en familie på fire som reiste på Weekendtur til Bucuresti, det kan anbefales på det sterkeste.
Vi ønsket å bo sentralt i gamlebyen og beliggenheten var absolutt sentral!
Stil old town ligger i en partygate med nattklubb i etg under. Leiligheten var smakfullt innredet, og støydempende ørepropper lå sirlig dandert ved siden av kaffekoppene. Nattklubbene stenger kl 05.00!
Vi hadde ikke strøm eller varmt vann i leiligheten, vannet i kranen var brunt eller skummende.
Siden leiligheten var så kald og vårt opphold var i medio desember, og dynene var best egnet til en varm sommernatt, ba vi om ekstra dyner. Vår familie på 4 fikk vi da gleden av å dele en ekstra dyne gjennom natten, de hadde ikke ekstra tepper heller.
Alt i alt en super helg med de beste! Vi reiste hjem kalde, møkkete, trøtte med mye latter og mange gode minner fra turen. Vi reiser gjerne tilbake til Bukuresti, men vil vurdere losji i et helt nytt perspektiv etter dette.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Stil Old Town, Gestion de l’hôtel
Hello,Mrs. Viktoria, thank you for choosing our hotel for your stay and take time to share your experience with us, We always appreciate both positive and negative comments in order to offer our customers a unique and pleasant experience. We will take into account what you mentioned in order to improve the services. We hope that in the future we will have the pleasure of receiving you as a guest.Best Regards,Stil Old Town
par un voyageur
Publié le 26 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Hotel Stil Old Town, Gestion de l’hôtel
Best Regards
