Note fondée sur 373 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mai 2024 par Tatyana P., Gestion de l’hôtel
Hi Sebastien, thank you for sharing your wonderful experience with us! We look forward to welcoming you back to Residence Inn Mt.Olive for another exceptional stay.
par un voyageur
Publié le 20 oct. 2024 sur Expedia
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Great spot to stay. Attentive staff clean and nice rooms. Parking lot is kind of a pain.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par General Manager, Gestion de l’hôtel
Dear William,Thank you for staying with us. We look forward to welcoming you back on your next trip to the area.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Rita,Thank you for choosing to stay with us. We hope to see you soon on your next trip to the area.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
I was in town for a soccer tournament for my kids and we specifically paid for the room with the pull out bed that sleeps 4 in total. The pull out bed was infested with mold and stains. It appeared to be blood or red juice all over the mattress and tons of black mold. The hotel
Could not give us a new room that night as they said they were fully booked. They also had no additional roll out beds as per confirmation from front desk. They offered additional blankets and sheets to cover the disgusting pull out mattress. My husband was forced to sleep on couch and 3 people slept in one double bed. We would like full refund and will not be back!
Commentaires de Gestion de l’hôtel
11 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Crystal,,We sincerely apologize for the inconvenience you had with the sofa-bed mattress. Upon investigating, we got to know that the stains were from juice and coke that spilled on the mattress. We processed a full refund for your stay through Expedia and you will be credited through Expedia. Once again, we apologize for the inconvenience and we will make sure this is an isolated incident. Thank you for choosing to stay with us, we hope you will have a better experience the next time you stay. with us.
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Donna,Thank you for choosing to stay with us. We hope to see you soon!
par un voyageur
Publié le 31 août 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
11 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Edwin,Thank you for choosing to stay with us. We hope to see you soon!
