Note fondée sur 271 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 janv. 2017 sur Hotels
par un voyageur
Publié le 21 sept. 2024 sur Hotels
My wife and I had an excellent stay at The Falcon Hotel. Brilliant location, friend and professional staff throughout, comfortable bed and spacious rooms. The breakfast option was very good and excellent quality. We will definitely return to this hotel when we are next in Bude. Thank you to all the staff :-)
par un voyageur
Windy weather
Publié le 16 sept. 2024 sur Hotelswe had a lovely time but the weather was a little windy```
food was lovely and especially the egg poached eggs (well done perfectly cooked) xx fish too was lovely. just wish weather had improved a bit more,and not too windy.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Friendly service at a super location.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Great location.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
par un voyageur
Unfriendly receptionist
Publié le 1 sept. 2024 sur HotelsThe hotel and location were fantastic.. I enjoyed my stay. The breakfast was also really good. I was really disappointed with the receptionist who was very unprofessional and unfriendly.
I arrived a 2pm to check in and the receptionist told me that I couldn't check in until 3pm. She did not offer to keep my bags or recommend anywhere I could go to wait. I then went to wait in the bar area. I checked my email and it clearly stated that check in was as at 2pm!
So I went back to her and politely asked if I could check in if the room was ready. She responded unkindly saying "sorry, we can't check you in earlier than our check in time". I then asked if the room was ready and if she could make an exception. She responded, "No, ALL the rooms are currently NOT ready, non of the rooms are ready!". Clearly that's a lie! So I showed her my booking confirmation which clearly stated 2pm - and then she said because I didnt book directly, I cannot check in early!! what?!
So I asked to speak with the manager. The manager came and radioed the house keeper who clearly said all rooms were ready! Then the receptionist gave me the key!
This was clearly a power trip and I felt discriminated against. Especially then seen that other guests had checked in.. I wondered if it had anything to do with the way I look.
par un voyageur
Publié le 27 août 2024 sur Expedia
par un voyageur
Lovely gem in Bude
Publié le 21 août 2024 sur HotelsBeautiful hotel, amazing staff. Bed super comfy and a lovely view over the canal and the resident's secret garden.
Breakfast was beautiful. The only down side was that as the hotel is a beaufiful old building with gorgeous sash windows, the windows rattled in their casings all night. I managed a very broken nights sleep snatching half hours sleep here and there, so was very tired the next day.
That said I would love to return, I would just take a wooden door wedge of some sort with me. (Or ear plugs if you are a light sleeper) A small niggle to an otherwise wonderful stay. Big shout out to Pip on reception who greeted us with a wonderful welcome.
par un voyageur
Publié le 11 août 2024 sur Hotels
