Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,2 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 juin 2023 par Danisha, Gestion de l’hôtel
Thank you for providing the feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur de tahiti
Publié le 25 févr. 2020 sur Expedia
Génial, prêt de tout, bon parking, chambre superbes.
par un voyageur
Publié le 18 août 2019 sur Hotels
par un voyageur
Publié le 27 févr. 2019 sur Hotels
par un voyageur
Publié le 2 sept. 2024 sur Hotels
We liked how however tv remote didn’t work and some people kept slamming doors.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Becareful with the management here, i reserved 4 nights here. Upon trying to check in i was told that my guest was not allowed to stay there. Keep in mind i never actually checked in no security deposit. Spoke with the manager and she told me that they would give me a refund. Couple of days passed by and i called customer service regarding the refund, they called the hotel and told me that they were not going to refund me because i had check in already. Which was complete a lie.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear Jose,Thank you for choosing to stay with us at SureStay by Best Western in Buena Park. We truly appreciate your business and value your feedback.We strive to provide our guests with an exceptional experience, and I sincerely apologize that we fell short of your expectations during your stay. Your comfort and satisfaction are our top priorities, and we are committed to making things right.We would be grateful for the opportunity to welcome you back and provide the experience you deserve. Please let us know how we can make your next stay even better.Thank you once again for your understanding, and we hope to see you soon!Warm regards,SureStay by Best Western, Buena Park
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear Arniela,Thank you for choosing to stay with us at SureStay by Best Western in Buena Park. We truly appreciate your business and value your feedback.We strive to provide our guests with an exceptional experience, and I sincerely apologize that we fell short of your expectations during your stay. Your comfort and satisfaction are our top priorities, and we are committed to making things right.We would be grateful for the opportunity to welcome you back and provide the experience you deserve. Please let us know how we can make your next stay even better.Thank you once again for your understanding, and we hope to see you soon!Warm regards,SureStay by Best Western, Buena Park
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear Loriann,Thank you for choosing to stay with us at SureStay by Best Western in Buena Park. We truly appreciate your business and value your feedback.We would be grateful for the opportunity to welcome you back. Please let us know how we can make your next stay even better.Thank you once again for your understanding, and we hope to see you soon!Warm regards,SureStay by Best Western, Buena Park
par un voyageur
Publié le 29 août 2024 sur Hotels
Room looked nothing like the picture, the box spring had torn up holes and plastic hanging off of it, there was dirty towels in the bathroom still when we got there. Would not recommend
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Management, Gestion de l’hôtel
Dear David,Thank you for choosing to stay with us at SureStay by Best Western in Buena Park. We truly appreciate your business and value your feedback.We strive to provide our guests with an exceptional experience, and I sincerely apologize that we fell short of your expectations during your stay. Your comfort and satisfaction are our top priorities, and we are committed to making things right.We would be grateful for the opportunity to welcome you back and provide the experience you deserve. Please let us know how we can make your next stay even better.Thank you once again for your understanding, and we hope to see you soon!Warm regards,SureStay by Best Western, Buena Park
par un voyageur
Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par kirti, Gestion de l’hôtel
Sorry for inconvience
