2/10 – Terrible
Walter B.
6 avr. 2025
Points faibles : Propreté
Decent Poperty But Beware Of The Following...
2 friends and myself stayed at the property in late March for a weekend getaway to Valleyview Hot Springs. Overall the property is as advertised, has a country cabin feel, with some nice modern amenities (ie hot tub), and despite what Im about to share, was an enjoyable stay overall. However, beware of some extras that go with booking this property. 1) Mice - After settling in and returning from a hottub soak, discovered a live mouse trapped in the cupboard garbage bin. Immediately I contacted Jean who placed blame on the previous guest, and sent someone later to dispose of it which unfortunately occurred during our evening meal. That was the only part of our stay which was negative and rest of the weekend was uneventful without issue. It was only upon leaving and requesting a modest 100 reduction that we encountered #2. 2) Ghost Host- I sent the inquiry the day of departure via vrbo message, a day later text direct, and lastly called with no answer and left a VM. I have yet to hear back from Jean and VRBO customer support hss been little to no help. From reading previous guest criticism and host reaction, this hostle (or in this case ghosting) host treatment to me and others is quite normal which is sad and unfortunate. My only recourse is to share my experience so future potential guests know what they are getting into. The property is good enough, but rodents are a recurring challenge and the host has little empathy or ownership for any guest issue or complaint. BEWARE!
Walter B.
Séjour de 2 nuits en mars 2025