Note fondée sur 768 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
par un voyageur
No pool
Publié le 23 août 2024 sur HotelsNo pool, even though Expedia claims there is one.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Margaret, Thank you for sharing your experience. We understand the importance of accurate information and regret any inconvenience caused by discrepancies on third-party booking sites. We recommend verifying details directly with us before booking to ensure a seamless stay. Your feedback is valuable, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
par un voyageur
Publié le 23 août 2024 sur Expedia
Wonderful place!
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Amy, Thank you for your kind words! We're thrilled to hear you had a wonderful stay at Extended Stay America and hope to welcome you back soon.Sincerely,Hotel Management
par un voyageur
Publié le 22 août 2024 sur Expedia
The staff is amazing
par un voyageur
Publié le 15 août 2024 sur Expedia
This was the worse ever. Broken amenity and bad assistance from the stuff. Refrigerator leaking water underneath all night. Temperature too low freezing everting that I bought. I called the front desk reported but nobody show to fix. Faucet was leaking also. Limited towels. I have to take out my own trash. Bad lighting on the hallway. Too dark. Parking lot all dirty. Entrance the building too ugly and dirty carpet. When I got there the elevator was broken down. I have to carried my luggages up to the third floor. Also the staff was not friendly. Not a single smile in everyone faces when I aprochoed to them. Rude sometimes about trash disposal. So I don’t recommend that place to no one. Needs some serious and deep intervention from the corporations to save their name.
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Management, Gestion de l’hôtel
Dear José, Thank you for providing your valuable feedback. We endeavor to ensure that our guests experience a clean and comfortable environment with well-maintained facilities and exceptional service. Regrettably, we acknowledge that your recent experience did not meet these standards, and we extend our sincere apologies for any inconvenience caused. Your concerns hold paramount significance for us, and we regret our inability to address them promptly. Rest assured, we are currently implementing corrective measures within the relevant departments to prevent similar occurrences in the future. We look forward to the possibility of your return, allowing us the opportunity to provide you with an improved experience.Sincerely,Hotel Management
par un voyageur
Publié le 9 août 2024 sur Expedia
Breakfast was Bad. Just some muffins, Tea / Coffee. Do not stay here in case looking for good breakfast options.
Commentaires de Gestion de l’hôtel
10 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Shankar,Thank you for taking the time to write a review about your recent stay. We appreciate you being our guest and leaving your valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. We hope to welcome you back for a much-enhanced stay.Sincerely,Hotel Management
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Very bad experience, the property is very old and deteriorating. Very bad smell and beware of cockroaches . Would not stay here again.
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to review your stay with us. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize for not having had this experience. As we look ahead, your feedback will be thoughtfully discussed with the appropriate individuals. Additionally, we are reviewing our housekeeping procedures to ensure that we meet the highest standards of cleanliness. Your feedback is invaluable, and we appreciate you bringing these concerns to our attention. Thank you for choosing us for your visit; we hope to have another opportunity to host you again in the future.Sincerely,Hotel Management
par un voyageur
Publié le 29 juill. 2024 sur Hotels
par un voyageur
Publié le 22 juill. 2024 sur Expedia
i stay more than 2 week in hotel no any cleaning or linen change of the room i kill 3 flies in the room you must take your trash bag to through it in room full of trash bag at end of corridor
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Saadallah, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
par un voyageur
Publié le 21 juill. 2024 sur Expedia
