Note fondée sur 875 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 sept. 2024
The airport shuttle was terrible, the van was so high it was very difficult to get in. Needed to have a stool for help getting in and out.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Angie, Gestion de l’hôtel
Thank you for sharing your experience with us. We’re sorry to hear about the difficulty you encountered with the airport shuttle during your stay. We understand how important convenience is, and we regret any inconvenience caused by our temporary shuttle van.We’re pleased to inform you that our regular shuttle is now back in service and fully operational. We appreciate your feedback and will ensure that our shuttles are reviewed for comfort and accessibility.Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you on your next visit.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Angie, Gestion de l’hôtel
Thank you for the awesome review!
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Angie, Gestion de l’hôtel
Thank you so much for the review!
par un voyageur de Pickering
Publié le 4 août 2024 sur Expedia
Air conditioning in the room was so loud that i couldn't sleep at night. Not a very clean place. Staff was not very helpful. I pais $329 for one night for this place. Not recommended at all.
Commentaires de Gestion de l’hôtel
11 août 2024 par Angie, Gestion de l’hôtel
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the air conditioning and the cleanliness of the room. Your comfort and satisfaction are very important to us, and we regret that we fell short in these areas.We are also sorry to hear that you found our staff unhelpful. This is not the level of service we strive to provide, and we will address this with our team to ensure improvements are made.Your comments are invaluable in helping us enhance our services. We hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 4 août 2024 sur Expedia
par un voyageur
Publié le 3 août 2024 sur Hotels
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Angie, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay. We value your feedback and are committed to improving our services to better meet the expectations of our guests.If you have any specific concerns or suggestions regarding your recent stay, please feel free to share them with us. You can reach me directly at (716) 633.2488 or via email at ffi.buffs.gm@marriott.com. Your insights will be invaluable in helping us enhance our guest experience.Thank you once again for your feedback. We hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Angie, Gestion de l’hôtel
Thank you for taking the time to rate your recent stay. We value your feedback and are committed to improving our services to better meet the expectations of our guests.If you have any specific concerns or suggestions regarding your recent stay, please feel free to share them with us. You can reach me directly at (716) 633.2488 or via email at ffi.buffs.gm@marriott.com. Your insights will be invaluable in helping us enhance our guest experience.Thank you once again for your feedback. We hope to have the opportunity to serve you better in the future.
par un voyageur
Convenient and Solid
Publié le 31 juill. 2024 sur HotelsVery nice hotel. Have stayed here several times and would / will stay again.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
