Note fondée sur 857 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent
Publié le 21 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Antonio,We are thrilled to hear that you had a perfect experience during your stay with us! We hope to welcome you back again soon for another amazing visit.
par un voyageur
Publié le 9 déc. 2021 sur Expedia
Satisfaisant pour passer une nuit pour dormir mais pas pour un sejour prolongé.
Commentaires de Gestion de l’hôtel
11 déc. 2021 par Manager, Gestion de l’hôtel
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 14 nov. 2024
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Mark,Thank you for your 5-star rating! We are truly grateful to have had you as our guest. Providing exceptional comfort and service is our passion, and we look forward to welcoming you back soon!
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Ashley,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. We would love to know more about your experience. So, we can make the required changes and improvements. We hope to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Shawntel,We're sorry to hear that your recent stay wasn't up to your expectations. Please feel free to reach out to us directly so we can address any concerns you may have and make things right for you. Your comfort and satisfaction are paramount to us.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Viktor,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Nickie,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
par un voyageur de Bronx
Publié le 22 août 2024 sur Expedia
O
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Devon,We appreciate your feedback and regret to hear about your experience. We take all guest comments seriously and will address your concerns appropriately. Please feel free to reach out to our management team directly to discuss your stay further. Thank you for bringing this to our attention.
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello lourdes,We are thrilled to hear that you had a wonderful stay at our hotel! Our team looks forward to welcoming you back soon for another exceptional experience.
par un voyageur
Publié le 20 août 2024 sur Expedia
Great Place and Food Staffs. Highly recommended for that.
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello King,We are delighted to hear that you enjoyed your stay with us and found our food and staff to be exceptional. Thank you for recommending us! If you have any further feedback or need assistance, please feel free to reach out.
