Note fondée sur 903 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,0 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Bon dépanneur, bon rapport qualité prix
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for positively rating your stay!!Nancy Y.#Team6
par un voyageur de St-Jean-Sur-Richelieu
Publié le 7 août 2023 sur Expedia
The internet didn't work and at the reception , they didn't care .
Commentaires de Gestion de l’hôtel
18 août 2023 par Nancy Y., Gestion de l’hôtel
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
par un voyageur de Longueuil
Publié le 22 juill. 2023 sur Expedia
Bon rapport qualité prix
Commentaires de Gestion de l’hôtel
2 août 2023 par Brand Experience Team, Gestion de l’hôtel
Hi Michel,Thank you for positively rating your stay!!Maz K.#Team6
par un voyageur
Publié le 6 oct. 2024
It was ok
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Teresa, Thanks for your review, we really appreciate the support. Natalie #Team6
par un voyageur
Publié le 18 août 2024 sur Expedia
Out of the way to access anything.
Commentaires de Gestion de l’hôtel
26 août 2024 par Brand Experience Team, Gestion de l’hôtel
HI Matt, Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. If there are any areas where we can make improvements or if you have specific feedback you would like to share, please do not hesitate to contact us. We are looking forward to the opportunity to serve you again in the future! Natalie #Team6
par un voyageur
Publié le 16 août 2024 sur Expedia
Photos are deceiving. Hair all over the place, sheets felt greasy, toilet was broken, tub was yellow. I wasn’t expecting five stars since it is a motel 6, but for $150 a night I had hopes for cleanliness.
Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Morgan, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust. Natalie #team6
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate your generous review! It really makes our day. Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future!
par un voyageur
Publié le 15 août 2024 sur Expedia
No me respetaron mi reserva y me toco buscar en otro lugar.
par un voyageur
Publié le 14 août 2024 sur Expedia
I was asked for my charge card upon check in for a deposit in case there would be additional charges. I had already paid for the room through Expedia. The deposit was charged to my charge card. I used nothing extra. This is unacceptable!
Commentaires de Gestion de l’hôtel
16 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Nancy, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Natalie #team6
par un voyageur
Publié le 12 août 2024 sur Expedia
Very noisy! Not very clean. Staff doesn’t understand English.
Commentaires de Gestion de l’hôtel
20 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sania, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon! Natalie #Team6
