Note fondée sur 52 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotel agréable tres anglais
Publié le 21 août 2015 sur HotelsHotel agréable avec tout le confort baignoire, bouilloire ,
Par d'ascenseur
Petit déjeuner Buffet
par un voyageur
Publié le 14 août 2024 sur Expedia
The property is old but well kept. They are busy upgrading
Commentaires de Gestion de l’hôtel
21 août 2024 par Cresta Churchill Guest Experience, Gestion de l’hôtel
Good day, Thank you for staying with us. We hope you enjoyed the new rooms.We look forward to hosting you again soon.Regards,
par un voyageur
Publié le 10 avr. 2024 sur Hotels
par un voyageur
Publié le 19 mars 2024 sur Hotels
par un voyageur
Publié le 2 janv. 2024 sur Expedia
The place is very clean with warm water.Staff friendly , polite and prompt in attending problems.For example,it took only a few seconds after contacting the reception to get another card to use when my door card was not working .
par un voyageur
Publié le 22 janv. 2023 sur Expedia
Nice and clean good breakfast
Commentaires de Gestion de l’hôtel
1 févr. 2023 par Amanda (Guest Experience Manager), Gestion de l’hôtel
Dear Johan,Greetings from Cresta Churchill. It is always a delight to get such a positive review in all our touch points. We are glad to be your hotel of choice and we promise to continue to give the best service to all our valued guestsKind Regards,
par un voyageur
Publié le 1 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2022 par Blessings (Guest Relations Officer), Gestion de l’hôtel
Dear Paul,We are thrilled you enjoyed your stay at Cresta Churchill. Wonderful news! Thank you for being our guest and for sharing your fantastic feedback. It was our sincere pleasure hosting you, and we hope to have the honor of your next stay when visiting Zimbabwe.Warm Regards,
par un voyageur
Publié le 17 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2022 par Blessings (Guest Relations), Gestion de l’hôtel
Dear Manna,On behalf of the entire hotel team, thank you for sharing feedback about your great stay!It is always encouraging to hear positive feedback. We strive to deliver excellent customer service in all aspects throughout the hotel and we’re happy to hear our team really hit the mark! We are glad you enjoyed your stay.We look forward to welcome you back on your next travel to Zimbabwe.Warm Regards,
par un voyageur
Publié le 14 août 2022 sur Expedia
par un voyageur
Publié le 1 nov. 2021 sur Expedia
Property called and said there had no room only to discover room was allocated to someone which one of their staff confirmed
Commentaires de Gestion de l’hôtel
9 nov. 2021 par Blessy, Gestion de l’hôtel
Dear Mr Mugadza,
Thank you for contacting us and sharing your feedback on your experience, this assists us to keep improving our service. We would like to express our sincere apologies for the inconveniences caused by this miscommunication and not getting the service you have been accustomed to receiving from Cresta Churchill Hotel.
The hotel is processing a full refund for this booking and we are also kindly asking that you accept our token of a night complimentary accommodation for two including bed & breakfast at Cresta Churchill Hotel.
We would like to assure that corrective measures have been taken to avoid such inconveniences in future. Cresta Churchill values your business and hope to host you on you next visit to Bulawayo.
Best Regards
