Note fondée sur 124 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Beautiful place and peaceful
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Excellent service
par un voyageur
Publié le 15 août 2024 sur Expedia
Lovely place with lovely staff. Nice breakfast
par un voyageur
Publié le 12 août 2024 sur Hotels
par un voyageur
Publié le 19 juill. 2024 sur Expedia
par un voyageur
Nice clean But could use the Upgrade.
Publié le 16 juill. 2024 sur HotelsI like the hotel. The lobby was nice. The dining area was lovely. The staff was fantastic. However, they could use an up grade a bit. My first morning there I couldn’t take a shower because the water ran out Brown, now I know it’s not their fault, but I couldn’t take a nice hot shower. Also, the buffet, very expensive. I think $30 for a buffet is way too expensive. Also, there needs to be a working phone number. I tried to call multiple times for days to get a shuttle to pick me up to bring me to the hotel. I couldn’t reach the hotel at all.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
The check-in took ages and the internet is nowhere existent. It is a disappointing place to stay.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Guest Relations , Gestion de l’hôtel
Dear Jacques Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BULAWAYO.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your commentsSincerely, Guest Relations
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Guest Relations , Gestion de l’hôtel
Dear Jessica Thank you for taking the time to give us a rating Please note that your rating is extremely valuable to us, we use ratings such as yours to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again to show that your unsatisfactory stay was an exception Once again thank you for sharing your rating Warm regards Guest Relations
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Stay was exquisite
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Guest Relations , Gestion de l’hôtel
Dear PreviledgeThank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Guest Relations , Gestion de l’hôtel
Dear JohnThank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!
