Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nette Hotelzimmer aber falsche Werbung
Publié le 28 nov. 2023 sur HotelsHotel ist sehr zentral in der Stadt gelegen. Die Zimmer sind schön und gross. Das Personal ist sehr hilfsbereit. Leider sind die in der Werbung beschriebenen zwei Restaurants, die Bar und auch die Poolbar nicht in Betrieb. Für die Bar muss das Hotel verlassen werden und kann der Betrieb nebenan, falls geöffnet, besucht werden. Ärgerlich für die Gäste und auch schade für das nette Team im Hotel. Während den 5 Tagen im Hotel fand zusätzlich ein Kongress statt, so dass leider auch der Pool nicht benutzt werden konnte. Das Hotel sollte so was den Gästen vorher mitteilen.
par un voyageur
Selborne Hotel Experience
Publié le 13 févr. 2023 sur HotelsThe hotel rooms are ok, but the problem is unreliable internet connection and no choice TV channels.
The Staff are very friendly...
par un voyageur
Publié le 26 juin 2022 sur Hotels
par un voyageur
General comment
Publié le 8 avr. 2022 sur HotelsSelborne Hotel is home away from home. Christine and team give the place a warm touch. The rooms are top notch and the Wi-Fi is excellent. However, the outside and furniture reception area look ‘tired’ and outdated. It hardly reflects the high standard of decor and modern upgrades characteristic of the rooms.
par un voyageur
Publié le 19 déc. 2021 sur Expedia
Very convenient location. Great homeliness atmosphere and nice vintage vibe
par un voyageur
Great place, great staff
Publié le 15 août 2019 sur HotelsAmazing colonial style hotel with very helpful staff, great restaurant, beautiful garden and convenient parking. Large balcony facing the street but not noisy. Special thanks to MacDonald who helped me find fuel. He was very helpful and humble. Overall great stay.
par un voyageur
Publié le 4 août 2019 sur Expedia
V kind and helpful staff.
However rooms v v noisy due to it being above the Kings Inn that was pumping out beats until 0300!
Commentaires de Gestion de l’hôtel
8 août 2019 par A.Sibanda, Gestion de l’hôtel
Thank you for taking the time to review us. We sincerely apologize for the noise and understand how this must have inconvenienced you during your stay. City by-laws don't permit music to be played after 11pm so this should never have happened. Following your review we have implemented a strict policy regarding the noise at the Kings Head as well as restricted the volume at which the music will be played. Again we are very sorry about this. Kindly note you may call the front office from your room at any time if every you are experiencing any issues so we can address them immediately to make your stay more comfortable. Again we thank you for your review and hope to see you back again soon!
par un voyageur
Publié le 10 déc. 2018 sur Expedia
Good room, helpful staff and good internet. This property works best as a business hotel. However many parts of the property are in disrepair and a refurbishment program is underway (not complete). This means dust and noise. Guests who are not from Southern Africa may find some aspects of this property challenging.
Commentaires de Gestion de l’hôtel
23 janv. 2019 par A.Sibanda, Gestion de l’hôtel
Thank you for taking the time to review us. We apologize for the dust and noise caused by the renovations. Our goal is to provide you, our valued guest, with the best facilities and services available in the region. We are pleased to announce that the renovations are almost complete with only minor work left. We hope to welcome you back again soon and are confident that you will be pleasantly surprised by the extensive upgrades that the hotel has undergone.
par un voyageur de Gaborone
Publié le 8 août 2018 sur Expedia
Hotel was under construction. No hot water. Dust everywhere.
Commentaires de Gestion de l’hôtel
15 oct. 2018 par GM, Gestion de l’hôtel
Thank you for taking the time to Review us. We have recently undergone a massive upgrade of the hotel only so that we can provide the best services and facility to all our valued clients. We apologize for the inconvenience caused during this process but can assure you that all the issues have been rectified and are confident that you will be satisfied with our efforts.
par un voyageur
Publié le 21 août 2017 sur Hotels
It was to noisy, the restaurant was under renovation, wifi worked very poorly and only in the reception area.
Commentaires de Gestion de l’hôtel
15 oct. 2018 par GM, Gestion de l’hôtel
Thank you for taking the time to review us. We apologize for the inconvenience you experienced. We have recently undergone a massive upgrade of our facility during which parts of the hotel were affected. We assure you that the project was approved only to ensure the best facilities are available for all our valued clients and the issues have been rectified. We are confident that our restaurant offers the highest quality food and largest variety available in the region. We have also upgraded our WiFi facilities to ensure the best and fastest connection is at your disposal. We hope to welcome you back soon and are confident you will appreciate the effort we've put in to make your stay more pleasant
