Note fondée sur 354 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Expedia
Grand appartement fonctionnel avec de nombreux équipements, garage. La terrasse est entourée de murs. Aucune décoration dans l'hébergement, uniquement des murs blancs, ce qui rend l'espace de vie froid, fade. Le canapé est hors d'âge ! Il faudrait penser à le changer. La communication est horrible. C'est au client d'appeler pour avoir les informations. Quand vous êtes étrangers, c'est un réel problème. Nous avons dû nous rendre au Mac Donald pour pouvoir appeler sur Whattsapp, sinon nous n'aurions pas pu accéder à l'appartement. Je ne recommanderai pas cet hébergement.
Commentaires de Gestion de l’hôtel
11 août 2024 par Peta, Gestion de l’hôtel
Hi Jean, We understand the frustration. We did try and communicate with you over Expedia to let you know we did not have a contactable mobile number for yourself. As soon as you made contact with us with our after hours service we emailed you your check in details immediately and you checked in within minutes. We do pride ourselves with the level of communication with our guests and I am sorry you did not feel that. We contact all guests and confirm all details in their booking two days prior to arrival as long as we are able to email of have an Australian mobile number to reach them. We did see this as an issue for your booking hence the reason we communicate with you prior to arrival.
par meyer
super!
Publié le 18 sept. 2014 sur HotelsUne maison de 110 m2 environ avec jardin bien amenage. Maison spacieuse avec garage.
On y reviendra
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Peta, Gestion de l’hôtel
Hi Angelina, Thank you for staying with us. Hope to see you again next time your in Bundaberg.
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Peta, Gestion de l’hôtel
HI Graeme, Thank you for staying with us. Hope you had a great time at the wedding. Glad you enjoyed your stay.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Peta, Gestion de l’hôtel
HI Peter, Thank you for staying with us. Glad you enjoyed it.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Although the property was very suitable for the nights stay it is very ‘tired’ and needs maintenance. Beds were comfortable . Kitchen was more than adequate. Receptionist was very helpful.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Peta, Gestion de l’hôtel
Hi Christine, Thanks for staying with us.
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Peta, Gestion de l’hôtel
Thank you for staying Kodie. Glad you liked your stay
par un voyageur
Comfy family stay
Publié le 6 juill. 2024 sur HotelsWe had a great stay with the kids. We stayed two nights had everything we needed in the apartment. Great communication friendly cleaners. Will definitely be staying again.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Peta, Gestion de l’hôtel
Hi Kodie. Thank you for staying with us. Glad you enjoyed your stay. Looking forward to having you stay with us next time your in Bundaberg.
par un voyageur
Publié le 20 mai 2024 sur Wotif
This is a basic, budget property as reflected in the price.
However we were surprised at the standard of cleaning which was very poor. Kitchen counter had food scraps, dust everywhere, walls badly scuffed and generally grotty. The outdoor area was grim and dirty and looked like a prison.
Light in bathroom had no shade and exposed fittings. No bedside table or lamps in the second bedroom. Very basic linen and very thin towels. Shampoo had already been used.
What was really awful though was that cleaning
staff knocked on our door and then barged in (it was open a crack) at 9.30am saying they were ready to clean the room and when were we leaving.
Checkout is 10am. We pay for the room until that time. Such an invasion of privacy and incredibly rude. Knock on the door after 10am if you must, but not before.
I had previously stayed at this place about 12 years ago and it was nice. I don’t think much has been done to it since then. It’s very run down and grubby now.
par un voyageur
Publié le 14 mai 2024 sur Lastminute
This was the perfect property for our stay.It was clean, It had a kitchen and laundry which is so important for a family of 5.Checking in and out was simple and easy and the lady I met at reception was so friendly and welcoming.We will definitely stay here again.It was the best value for money out of the other places in Bundaberg.
Commentaires de Gestion de l’hôtel
14 mai 2024 par Peta, Gestion de l’hôtel
Hi Karlene, It was our pleasure to have your family stay with us. We look forward to seeing you next time your in Bundaberg.
