Note fondée sur 343 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A great place to stay
Publié le 12 juill. 2024 sur HotelsThe room was bright appeared to have been recently refurbished. The beds were comfortable. The unit was spotlessly clean
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Chanel, Gestion de l’hôtel
Thank you Michael for you positive feedback and we look forward to seeing you again soon. Regards Chanel
par un voyageur
Publié le 23 juin 2024 sur Wotif
Whenever we go to Bundaberg the Chalet is always our first choice, so clean and cosy and in a great location, the staff are so friendly and welcoming.
Why would we stay anywhere else
Commentaires de Gestion de l’hôtel
24 juin 2024 par Chloe, Gestion de l’hôtel
Hi Mark, thank you for your glowing review, We are thrilled to hear that you had such a wonderful experience at Chalet. Your positive feedback is very valuable to us.We hope to have the pleasure of welcoming you back in the future. Warm Regards, Chalet Motor INN
par un voyageur
awesome
Publié le 12 mai 2024 sur HotelsCommentaires de Gestion de l’hôtel
26 juin 2024 par Chloe, Gestion de l’hôtel
Thank you for staying with us and for posting such a great review. Look forward to seeing you again
par un voyageur
Lovely Rooms but Smoked Out this Stay
Publié le 25 mars 2024 sur HotelsNight up from Brisbane to see a show with friends from Bundaberg at the Moncrief Theatre. Always stay at this motel as its always so clean and tidy and staff lovely. Unfortunately this time though we were almost smoked out by the neighbours as they sat outside our door from the moment we arrived to the moment we left chain smoking. Came through the door cracks and the breakfast buffet hutch and was sickening. Please do away with the ashtrays encouraging smoking outside peoples rooms. Its horrible for neighbours that don't smoke and make them have to leave the premises just like most other businesses do now. Smoking should not be encouraged in this day and age.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Chloe , Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. we are disappointed hear that your experience did not meet your expectation and we sincerely apologize for any inconvenience caused. We will encourage guests staying with us to smoke as little as possible so that everyone can breathe fresh air. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved experience in the future. Warm Regards, Chalet Motor Inn
par un voyageur
Publié le 25 mars 2024 sur Wotif
There were several longer term renters at the property who sat outside their rooms chain smoking and particularly the one immediately adjacent to our room. As a result when opening our door, a wall of smoke wafted into the room which was supposed to be non-smoking. A renter had a cat on a leash at the property, which urinated on the doorstep of our room. On the 2nd night we left early as a result and at least we were kindly promised a refund for that night’s stay.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Chalet Motor Inn, Gestion de l’hôtel
Thank you for sharing your feedback with us. Our motel has three pet- friendly rooms because we want more people to travel with their pets. so it's normal for you to see a dog or a cat in our motel. In addition, our room is definitely a non-smoking room, but many motels allow guests to smoke outside, we will be issuing some reminder to guests to avoid smoking. We'll certainly take your comments into consideration for improvements. Thank you & Regards, Chalet Motor Inn
par un voyageur
Publié le 24 mars 2024 sur Wotif
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Nice rooms that were very clean and well equipped. Could be noisy outside with cars coming and going but that’s what you expect at a motor lodge/ motel. Handy for shops etc. and Bundaberg centre .Would use agin if in the area.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Anthony , Gestion de l’hôtel
Thank you for taking the time to post a review Gary. We are pleased you enjoyed your stay.
par un voyageur
Comfortable stay
Publié le 25 janv. 2024 sur HotelsGood location and had a very comfortable stay. Price was reasonable, with great amenities. Highly recommended.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Chloe , Gestion de l’hôtel
Thank you for sharing your feedback with us. your satisfaction is our ultimate goal, and we are thrilled that we met your expectations. we look forward to opportunity to host you again. warm regards, Chalet Motor Inn
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Anthony , Gestion de l’hôtel
Thank you for the great rating Liam. We are pleased you enjoyed your stay.
par un voyageur
Publié le 16 janv. 2024 sur Expedia
The outside of the property made me a little nervous but walking into reception all worries disappeared! Lovely lady at the front desk with a contagious laugh! Rooms were updated, modern feel and clean! Ordered breakfast which was delicious and affordable. Would recommend all a visit here
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Tanya, Gestion de l’hôtel
Thankyou for your lovely review Cassandra, you have made my day! I love working at The Chalet and you can certainly see why it's such a happy friendly place with the cleanest modern rooms and a great team. The brekky's are very popular too, thanks for ordering. See you again
