Note fondée sur 376 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Wotif
The unit was quite small. The pool was closed for renovation
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Courtney, Gestion de l’hôtel
Kerri we would like to thank you for taking the time to provide your feedback we appreciate all feedback may it be negative and or positive. We feel it helps us provide our guests with a comfortable memorable stay. We do apologise for the inconvenience of the pool being closed for renovations Take care safe travels From The Don Pancho Team
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Location right on the beach (as the name suggests). A short walk from the restaurants, shops,etc. 2 bed apartment was very spacious and ours had its own washing machine and dryer. Very comfortable. Receptionist was extremely helpful and accommodated a room move, when there was a minor problem with our initial room.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Courtney, Gestion de l’hôtel
Sharron, firstly we would like to thank you for taking the time to provide your feedback, we enjoy hearing negative and or positive feedback as we believe this helps us to improve our standards when accommodating our guests. Safe travels from the team @Don Pancho
par un voyageur
Publié le 20 sept. 2024 sur Wotif
Clean good quality room everything we needed very good staff
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Courtney, Gestion de l’hôtel
Thank you for taking the time to provide your feedback we are pleased to hear you enjoyed your stay and we met all your needs. Thank you from the Team @Don Panchco
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Loved our stay, the kids loved being by the beach. Next time, we’ll definitely be back. Thank you for the amazing service Don Pancho.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par DP Team, Gestion de l’hôtel
Hi Karen!Thank you so much for your kind review. It makes us happy to know that our guest enjoyed their stay and that you felt like you received good service. We are very spoilt to be in such a beautiful location with our own beach access. Look forward to seeing you and your family again next time!Kind regards,Don Pancho Team
par un voyageur de Mooroolbark
Publié le 14 sept. 2024 sur Expedia
Don Pancho is in a premium location. The hotel is currently undergoing renovations, and will be very impressive when finished.
It was comfortable, good room sizes and we enjoyed a wonderful beach view. We even spotted a few whales from our balcony!
The staff were all very friendly and attentive. When I visit the area in the future, I would happily stay at Don Pancho again.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par DP Team, Gestion de l’hôtel
Hi Donna,We are so pleased to hear that you loved staying with us and that we were able to make your stay comfortable and enjoyable, despite the current renovations. Thank you for your wonderful review! Yes, the whales have been so active this year, it has been amazing to watch. We look forward to seeing you again!Kind regards,Don Pancho Team
par un voyageur
Publié le 13 sept. 2024 sur Wotif
Rather disappointed, air con didnt work, bathroom smelled, was not easy to find our unit.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Courtney, Gestion de l’hôtel
Thank you for taking the time to provide your feedback Troy. We are so sorry to hear your stay with us caused you an inconvenience. That is most certainly not how we like our guests to feel. Thank you for pointing these negatives out we are pleased to let you know we have informed management.Thank you from the team at Don Pancho By The Beach
par un voyageur
Duped again.
Publié le 12 sept. 2024 sur HotelsParts of the property are under construction
Pool closed building under repair. This was not mentioned when booking via Hotels.com. Would have booked elsewhere if notified. Staff were very friendly. Will look to site website for future bookings. The location was great.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Courtney, Gestion de l’hôtel
Thank you for taking the time to provide your feedback we greatly appreciate all feedback may it be negative and or positive. We here at Don Pancho By The Beach believe feedback helps us provide our guests with a comfortable memorable stay. We thank you for your patience through our renovations. Kind Regards From The Don Pancho Team
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Courtney, Gestion de l’hôtel
Thank you for taking the time to provide your feedback we greatly appreciate all feedback may it be negative and or positive. We here at Don Pancho By The Beach belive feedback helps us provide our guests with a comfortable memorable stay. We thank you for your patience through our renovations. Kind Regards From The Don Pancho Team
par un voyageur
Publié le 28 août 2024 sur Wotif
It was quiet, right next to the beach. Just what we needed
Commentaires de Gestion de l’hôtel
28 août 2024 par DP Team, Gestion de l’hôtel
Hi John,We are so glad that you and Darlene enjoyed your stay here and had a relaxing time!We look forward to seeing you again.Don Pancho Team
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par DP Team, Gestion de l’hôtel
Hi Andrea,Thank you for your amazing rating! We greatly appreciate your feedback.Kind regards,Don Pancho Team
