Note fondée sur 2 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,0 sur 5
2,0 Propreté de la chambre
2,0 Service et personnel
1,5 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur de Victoria

AVOID AT ALL COSTS!!!!!!!!!!!

Publié le 23 juill. 2018 sur Wotif
Pour : Leaving.
A terrible experience and a holiday ruined. We arrived to find a man in the house who could not speak English and did not know we were arriving. The owner said he would be leaving after he put the towels away however he came back on another occasion, did not knock and just walked inside. The house was FILTHY!!!!! The sheets had obviously been slept in and I had to go and get some clean ones late at night so the kids could go to bed. My husband had to scrub the toilet. The man was standing in the shed outside looking wistfully at the house each time we left which made us feel so uncomfortable. He was back inside before we had fully vacated and his groceries arrived at 8.30am on a Sunday morning. So much for a sleep in! The owner stopped answering his phones and Wotif was hopeless. 3 hours on the phone only to be cut off twice with nothing resolved. AVOID AVOID AVOID.
3 sur 5
par un voyageur

Disappointed

Publié le 15 mai 2018 sur Hotels
The location was good it was peaceful but cleaning could have been better and the beds were dreadful so hard we complained and were given doonas to make the mattress more bearable.
Commentaires de Gestion de l’hôtel
18 mai 2018 par WeaverO-Shine, Gestion de l’hôtel
Hi Josephine, Thank you for your advice. We will improve our cleaning service as much as we can and fix the mattress problem as well. Thanks again. Best Regards, WeaverO_Shine