Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,1 Service et personnel
3,5 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon séjours en dehors des points faibles
Publié le 21 juill. 2019 sur HotelsNous avons attendu la chambre pendant 1h30 alors qu’en nous étions arrivés à l’heure (15h).
Il est indiqué qu’il y a une laverie, or la secrétaire nous a dis le contraire.
La piscine était en maintenance durant tout le séjour.
Il manquait de la vaisselle : nous étions 4 avec 3 couverts, mais aussi des chaises : 2 chaises pour 4.
De plus, il y a une mauvaise évacuation de l´eau dans la douche en plus du manque de tapis de bain en plus de la porte la salle de bain qui ne ferme pas.
Cependant, très bonne connexion wifi, bel hôtel très proche d’une belle plage.
Commentaires de Gestion de l’hôtel
24 juill. 2019 par Clara , Gestion de l’hôtel
Dear Jean Loup, Thank you for sharing with us your experience!We do our best to improve our services everyday so we are pleased to hear your opinion. It will be pleasure for us to welcome you again as our guest! Kind Regards, The Clara Apart hotel & Residence Team
par un voyageur
Never again
Publié le 15 août 2019 sur HotelsSo.. I had to even ask for toilet paper at the reception because they did not even clean my room once per day, i paid 300euros for 6 nights and it was way too much.. Tv didn't work, there was alot of ants on the floor, i had no kitchen suplies, even though i had paid for all of these things to be there.
They even said that i would be having nice bathroon and bathtub, but the reality was far from that..
Surroundings at the hotel were bad, thrash everywhere and there was 4-6 kittens inside the yard that made the yard really dirty..
Breakfast was poor, i went there 5 minutes after they opened it, and the juices and meat were already warm, one type of bread and one type of cereal.. I wish i would get my money back, but the locals told me at the bar: "no way!"
Commentaires de Gestion de l’hôtel
9 sept. 2019 par Clara Hotel, Gestion de l’hôtel
Dear Salla, Thank you for sharing with us your experience, we do our best to improve our services . Please accept our apologist for bad experience that you had.If you had informed us during your stay that you had a problem with your TV or something else , we would have taken immediate measures.
Kind Regards, The Clara Apart-hotel & Residence Team
par un voyageur
Ikke tilfredsstilende
Publié le 2 août 2019 sur HotelsVi hadde 3 leiligheter hvorav en hvor aircondition ikke fungerte. Til tross for beskjed om dette flere ganger i løpet av oppholdet skjedde ingenting. For dårlig !!! Restauranten på hotellet anbefales ikke. Dårlig mat og tok alt for lang tid.
Commentaires de Gestion de l’hôtel
6 août 2019 par Clara, Gestion de l’hôtel
Dear Ikke, Thank you for sharing with us your experience!We do our best to improve our services everyday so we are pleased to hear your opinion. It will be pleasure for us to welcome you again as our guest! Kind Regards, The Clara Apart hotel & Residence Team
par un voyageur
מלון לא מוכן לקייץ לא כדאי להגיע עד לאחר ברורהמצב
Publié le 10 juin 2019 sur Hotelsמקום מרוחק מאד מהמרכז היה בתחילת הדרך ולא הודיעו על כך בריכה ללא מיים חדרים לא סודרו כל התקופה מגבות הגיעו רק ביום השני וגם אז לאחר בקשה מיוחדת שלנו
Commentaires de Gestion de l’hôtel
15 juin 2019 par Clara Hotel, Gestion de l’hôtel
Dear Eliezer, Thank you for sharing with us your experience!We do our best to improve our services everyday so we are pleased to hear your opinion. It will be pleasure for us to welcome you again as our guest! Kind Regards, The Clara Apart hotel & Residence Team
par Esben
Rolig overnatting.
Publié le 22 avr. 2017 sur HotelsHotellet ligger nærme flyplassen i Bourgas. Et stille område. Jeg har bodd der et par ganger, også da det het Sarafovo Plaza Complex.
par Dirk de Utrecht
Nice place!
Publié le 7 mars 2016 sur HotelsLovely hotel! The price to quality ratio is very good. I arrived really late, but the service of the staff, especially Mrs Van Lier, was more than I could have hoped for. I already booked again!
par un voyageur
rubish dinner and breakfast
Publié le 29 sept. 2014 sur HotelsThis hotel is really bad the dinner was terrible and in the morning our breakfast was as bad .I will never stay at this hotel again.
par un voyageur de England
Close to the airport
Publié le 11 juill. 2014 sur Expedia
Pour : Nothing, other than its proximity to the airport.
Contre : Provide the basic elements for making HOT drinks both in-room and at breakfast. Improve the selection of breakfast food and have staff available.
Emplacement : 5 minutes by taxi from the airport, nothing worthy of comment nearby.
Check-in from a late flight (01.00) efficient. Large, basically furnished room but, disappointingly, no drinking water (or anything else) provided and no tea or coffee making facilities. Breakfast dismal --- poor selection of cold meats, cheese, & salad vegetables and no hot water for making tea (awful lukewarm drinks available from machine), and no attendant staff. Check-out efficient.
par un voyageur
Publié le 13 févr. 2014 sur Hotels
THE HOTEL IS NICE,NEAR THE SEA,THE PERSONAL ARE NICE TOO.THE ONLY ONE THING I DID NOT LIKE IS THE ROOM IS COLD,THE AIR CONDITIONING WASN'T HEATING
par un voyageur
Publié le 30 oct. 2013 sur Hotels
