Note fondée sur 61 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de côte d'azur
moyen plus
Publié le 1 mai 2009 sur HotelsCadre agréable personnels attentionnés ,la propreté , et la plomberie mérite un sérieux effort , mais c'est l'ensemble des établissement du pays qui est dans le même cas
par un voyageur
Publié le 1 avr. 2024 sur Expedia
The staff is absolutely first class‼️ As are all KGH Group properties, the management is cheap. Half rolls of toilet paper, no tissues in the room, their lovely old wooden furniture needs varnish and repairing chips. I love the fact that there is a bunch of half feral cats, all well fed and taken care of by the staff. They lounge around in the gardens. They don’t approach the guests but also don’t run away. They make the place feel homey. I have asthma and appreciate hotels which are accessible. This hotel is
definitely NOT accessible! I think that there are a few accessible rooms in the lobby building but they have 3 restaurants, including their breakfast buffet, which I rate 2 or 3 star, none of which are accessible. They do have room service available. Their staff is 6 star! Everyone is
extremely helpful and they go out of their way to provide everything that you require. Their food and bar are over priced and aimed at Indian guests. Their chef happily takes special requests, but is not always successful. I will
fondly remember my stay, but because of the inaccessibility, will probably not return.
par un voyageur
Great upsides, some downsides.
Publié le 4 mai 2023 sur HotelsThe food and service was generally excellent. Parash is the best manager they have, he was brilliant and helped out with things outside his purview all the time when he was on duty. For the event we ran, the service was very good. Sometimes we had to ask for simple things like a whiteboard and whiteboard markers, but the response was prompt. It was nice that hotel offered an airport transfer, but disappointing that it came with a gringo-tax (it was double the cost of requesting a taxi using an app). I found the painting of a naked woman in my room inappropriate. The rooms were nice but the double bed mattress was *extremely* hard. I ended up sleeping in the smaller single bed for my entire stay. The do-not-disturb tag broken and I was disappointed that when I tried to prop it up near the door, it was ignored and housekeeping came anyway. Please pay attention to that. Overall, the grounds are very pretty and spacious, though some parts look a bit run-down.
Commentaires de Gestion de l’hôtel
5 mai 2023 par Bandhana , Gestion de l’hôtel
Dear Guest,First, thank you for taking the time to write to us about your stay. We are glad to know that you had a pleasant stay overall and we are happy to take in all the points that you have mentioned about which we will action into improvement. We promise to excel in the services and areas that we lack and to never repeat those mistakes again.With regards,Guest Relation Associate
par un voyageur
Publié le 20 août 2020 sur Hotels
It’s a perfect place if you prefer something quiet and peaceful. A little away from the main city, I overall enjoyed my stay and would stay here again.
par un voyageur
Publié le 10 avr. 2020 sur Hotels
par un voyageur
Publié le 22 mars 2020 sur Expedia
The hotel was just ok... had a bad experience in the outdoor dining area. I was attacked by a monkey trying to steal my lighter off my table... he jumped up on the table and tried to take it, I grabbed it before he got it and he attacked me and scratched my arm until it was bleeding. The staff was good and cleaned my arm with antiseptic but offered no compensation for the attack.
par un voyageur
Hard to use it again
Publié le 20 févr. 2020 sur HotelsInternet didn’t work well and they wanted charged extra for providing (that was included)
par un voyageur
The Best Hotel in Kathmandu
Publié le 11 févr. 2020 sur HotelsThe Park Village Hotel in Kathmandu, is quite simply my favourite hotel in the whole of Nepal... It perfectly provides the best of both worlds, direct and relatively easy access to the bazaars of Thamel and Durbar Marg, and you can then relax in it’s glorious well kept and manicured gardens... I have been visiting and working in Kathmandu and the truly beautiful country of Nepal, for almost 30 years, this is currently my 12th visit and I will have spent well over 3 years of my life in Nepal, at the end of this extraordinary expedition... Irrespective of the time of year, I can not recommend, The Park Village Resort Hotel and its fellow group hotels enough... Best regards, Phil Coates DIRECTORS UK FRGS GTC IML PACT 🙏👍😎👌🙏🇳🇵🌏⛰📡👍🙏
Commentaires de Gestion de l’hôtel
18 févr. 2020 par Guest Relation Associate, Gestion de l’hôtel
Dear Phil sir,
Namaste from park Village Resort !
We are so grateful to hear back from you and it is great having a personality as you. We are very glad to be able to serve you and we look forward to always be there for you.
With regards,
Guest Relation Associate
par un voyageur
Publié le 29 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
3 févr. 2020 par Guest Relation Associate, Gestion de l’hôtel
Dear Guest,
Thank you for your nice gesture, we are thankful for it.
We feel grateful to receive a review from our valued guest about our property and about us. We really take care of our guest review to our benefit and we look forward to improve on our service here.
With regards,
Guest Relation Associate
par un voyageur
Publié le 2 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
5 janv. 2020 par GR, Gestion de l’hôtel
Dear Ebrahim sir,
We are so glad to receive your review here at Expedia and thank you very much for that.
We hope to see you again in future and hope that you would make more memories with us the next time.
With regards,
Guest Relation Associate
